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“Terrible service”
Review of Bulgogi Brothers - CLOSED

Bulgogi Brothers
Cuisines: Korean
Restaurant details
Reviewed May 13, 2013

We went there for Mother's Day lunch and when we arrived at noon, the restaurant was empty.

This was our first time at this restaurant and we were looking forward to it.
The restaurant looks nice but that's all. They have a few good waiters/servers that I thought gave good service and was attentive. This one waitress named Eileen was terrible and weird. She never offered us any beverages after she seated us. When we got her attention to take our drink orders, we said to her we would like to order drinks and she quickly ran off. We were puzzled why. When we she did finally take our drinks order we still were not pleased. She brought us tea and the tea was cold. We then called her back to let her know that the tea was not hot and asked for another pot and she probably brought out the same pot bc it was the exact same temperature, until we asked another server, this guy, he was able to bring us a hot pot of tea. She even messed up our order. We were missing one order and the bbq meats were the last to come out. The meats came out when 90% of the table was finished eating their meal. The waitress did not even apologize, however, the waiter that brought us the hot tea, was nice in bringing us an appetizer on the house for the delay of the rest of the food.

I would definitely not go there again.

    • Value
    • Atmosphere
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    • Food
Thank Asian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (6)
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5 - 6 of 6 reviews

Reviewed April 16, 2013

In the same 'restaurants' plaza there are two Korean ones, Chako Barbecueand and then this Bulgogi Brothers. So when this one opened up, it adds more interest and varieties to the Korean choices in the neighborhood. Food was nice, waitress was helpful and friendly.... The taste was ok but not extraordinary. I have to say it gave a homey feeling so I would try it again sometime.

    • Value
    • Atmosphere
    • Service
    • Food
Thank SaraHopeCarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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