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“Absolutely FILTHY!”

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Travelodge Richmond Hill
Ranked #5 of 7 Hotels in Richmond Hill
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely FILTHY!”
Reviewed February 13, 2013

I have never been so disgusted walking in to a hotel room. The walls are filthy, and paint chipped. Furniture had spills and chips. The carpet had very visible stains, as well as what I think was peanut butter particles. The bathroom..oh my, small, and the bath had visible grime as well as mold around the edges, black grout. we asked to switch rooms, because of the filth, and the pot smell that was in the hallway as well as coming directly in to our room. The second room was an improvement, but by no means excellent. I am highly disgusted in this place, and will NEVER stay here again, or for that matter Travelodge. If this is what their standards are.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maciebaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 4, 2013

Nasty, unclean, disgusting. Blood stains on the walls, washroom was grimy. I wore my clothes and shoes in the bed. Someone vomited in the elevator and the smell was atrocious. Stayed only 1 night for a friends birthday. Will never return. Not even if someone paid me.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shaun N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Richmond Hill hotels

Toronto, Canada
Level 6 Contributor
126 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed November 24, 2012 via mobile

Not clean.

We found mouse traps all over the room. When we questioned reception they said all hotels must have them as per public health. A lie!!! Never seen this before.

In the middle of the night ... The ceiling in the bathroom was leaking. When we got up to see. Water everywhere and it stunk. Like you know what.

Washroom fluffed on a regular basis. No plumber on site. Hope you can hold it.

So we called reception. They came to look and said to go back to bed. And we would resolve the problem. Once in bed. Another noise appeared and we felt water dripping on the bed... Disgusting. So they gave us a new room. And at 3:30 am with no help we relocated all of our belonging. Toothbrushes brushed etc in the bathroom were wet from the water. And we threw it all in the garbage. In the morning nooooooone came to check up on nor apologize. Nor try to compensate for our items. At check out we paid regular price.

We have stayed here before 6 months prior, and it's regressing. Reception staff was friendly and tried to help. But I feel that management above them failed to satisfy us clients.

Filled out their survey. And the response was " sorry you feel that way , hope you return"- in other words. Clearly did NOT read my email or survey. And clearly customer service is not their priority.

Oh and for the record.... NO I would ever stay here nor would I recommend it.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Italiana84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge Richmond Hill

Property: Travelodge Richmond Hill
Address: 10711 Yonge St, Richmond Hill, Ontario L4C 3E1, Canada (Formerly Knights Inn Richmond Hill)
Location: Canada > Ontario > Richmond Hill
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Richmond Hill
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Richmond Hill 2*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, TripOnline SA, Hotwire, Travelocity, Cancelon, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Travelodge Richmond Hill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge Richmond Hill Hotel Richmond Hill
Knights Inn Richmond Hill
Richmond Hill Knights Inn
Travelodge Richmond Hill Ontario

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