We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“clean rooms and helpful staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Parkway Hotel Toronto North
Ranked #2 of 7 Hotels in Richmond Hill
Reviewed June 5, 2013

was here over the weekend for a convention at the hotel next door..rooms were very clean and the staff were extremely helpful..would definitely come here again. unfortunately with the busy weekend didn't get to try the pool of fitness centre, but heard good things from other people. there is some construction in front of the hotel (May 2013) but you can still get into the parking lot from either side.

Room Tip: this is part of a complex with Sheraton Parkway and a convention centre and much better price point...
See more room tips
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Barbara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWParkway, Guest Relations Manager at Best Western Parkway Hotel Toronto North, responded to this reviewResponded July 3, 2013

Hello Barbara T,

Thank you for leaving a great review with us. Our property features 3 pools and a 25,000 sq.ft. athletic centre including squash courts, a basketball court, free weight room with cardio machines, studio, classes, and a tennis court. Next time you visit, be sure to let us know and we will show you around!
Thank you for staying with us, hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (404)
Traveler rating
Traveler type
Time of year
Language
  • More languages

336 - 342 of 404 reviews

Reviewed June 2, 2013

We spent the weekend at this complex of 2 hotels and convention centre. We stayed at both hotels and reall appreciated this one over the much more expensive one next door. We don't use all the facilities of room service, bellman service, fancy restaurants, fitness centre, pool, etc, but they were all available in association with next door. We just want a clean comfortable room at reasonable price. We have known of this hotel for over 50 years. It was built as a 50's style motel, but has evolved into a decent hotel stay. Maintenance has been kept up, rooms are comfortable and up to daye. As a consequence of their association with the upscale hotel next door, beds are top of the line Sheraton style comfortable. Our room had a bistro table with two comfortable chairs, fridge and microwave (next door did not include a microwave). Wifi was slow, but free ($10 next door). Flat screen 42in TV was appreciated as was the balcony overlooking a tree area and the hotel nest door. This was quite pleasant in as city, especially with the highway construction on the other side of the parking lot. The bathroom was large and comfortable (unlike next doors) and was appreciated as a dressing room for the conferences we were attrending. Compared to the many other good hotels available in the area, this was very good value and even though the highway construction made getting here very uncomfortable, the fact that everything is here (even Timmy's as well as Starbucks) makes the place a great stay. Although it is on the flight path of a small airport and the doors are thin, the noise level wasn't bad.

Room Tip: Approach the hotel from the north or south on Leslie St or one of the Beaver Creeks. The constructio...
See more room tips
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BeepTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2013

We recently stayed at the BW Parkway Hotel and I was extremely impressed with the size of the rooms, the cleanliness, value for the monthe, the facilities - indoor/outdoor pools, fitness centre, onsite Starbucks, and the service. There was an error on our bill that I did not notice until after I was home but it was fixed promptly and followed up by the Manager. I would definitely recommend this hotel.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gecko17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWParkway, Public Relations Manager at Best Western Parkway Hotel Toronto North, responded to this reviewResponded July 3, 2013

Dear Gecko17,

Thank you for leaving us a review to help others pick us as their choice of accommodation while visiting Richmond Hill. At the Best Western Parkway Hotel, we are always here for our guests. With an adjoining 4-Diamond Sheraton and sharing it's facilities, we offer the great value in a hotel room stay.
We have spacious traditional room with balconies for added convenience. We also offer Efficiency Suites that are fully open concept and feature a full-size refrigerator. Great for when you visit Canada's Wonderland with the family.

We hope you will visit us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2013

When Booking this hotel I used information from the following website: http://www.bestwesternparkway.com/specials/faq.htm

1.) What is included with the packages?

Wonderland 1 Night Package:

One night accommodation in a Traditional Room (two double beds or one king), Option of 2 Full Breakfasts or 4 Continental Breakfasts (both are buffet style), Two Adult Tickets: General Admission (all-day passes) to Wonderland

THE TRUTH...... They no longer offer continental breakfast. So you'll be paying extra to feed your children!

3.) How much is it to purchase additional Continental Breakfasts/ Full Breakfasts? And do children receive a discounted rate?

Children under the age of 2, eat for free. Otherwise the hotel offers a special discount rate for children 3+ years and adults with Wonderland. The additional full breakfast is $10 inclusive per person per day. To avail the special rates, guest will need to pre-order their breakfast at either the time of reservation or 48 hours prior to day of arrival; otherwise the regular Restaurant prices will be charged.

THE TRUTH...... There is no discount rate for children! And you can expect to pay $12+tax ea not the $10 it lists on the website.

20.) What is a Corporate Jacuzzi Suite and how much does it cost with the package?

A Corporate Jacuzzi Suite is larger than our traditional rooms and has a separate living area divided by French doors. It features one bed and also has a sofa bed (equivalent to a double sized bed), 2 TV’s and a microwave. Guests can upgrade to our Corporate Jacuzzi Suite for an additional $25 per night.

THE TRUTH..... This is just blatant false advertising! They DON'T even have jacuzzi suites at this hotel!!!

The manager on duty was less than helpful. Refused to honer the four free breakfast option. She also refused to upgrade us to the Sheraton hotel with jacuzzi suite for the same rate (apparently they're affiliated and that's why the jacuzzi suite question is on the faq page). Furthermore, when I asked the manager to provide me with information so that I could form a complaint she stated " I don't know the owners name, they're never around" and "the owner doesn't have an email address".

  • Stayed: May 2013, traveled with family
    • Service
Thank TRAVELC767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWParkway, Public Relations Manager at Best Western Parkway Hotel Toronto North, responded to this reviewResponded July 2, 2013

Dear TRAVEL C,

I am deeply troubled to hear of your experience at our Best Western Property. I can understand the pressure of being a parent, and bring your beloved children on vacation can sometimes be frustrating.
I apologize for the misprint on our Best Western website, we had offered 2 Full Breakfast OR 4 Continental breakfast with our Wonderland packages for many years. This year is the first year we discontinued the continental breakfast so we can bring down the package price to stay competitive. I have taken this to management level and we have changed the misprint immediately. I apologize for the inconvenience we may have cause.

We do have 90 Jacuzzi Suites at the affiliated Sheraton Parkway hotel, but that is under a different package with different package pricing. At the Best Western Parkway we can offer a very spacious and open Efficiency Suite as an upgrade option.

Please let us discuss further so we can get you to come back for another Canada's Wonderland weekend without any inconveniences.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2013

I've stayed at this hotel for 54 nights and 14 check-ins this year for a reason. They provide tremendous value for the dollars. The staff is great, and the rooms are adequate. It has everything that I require for my business week and I can get in and out with ease.

Room Tip: Request ground level. No elevator to 2nd level if you're carrying luggage.
See more room tips
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ted G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWParkway, Public Relations Manager at Best Western Parkway Hotel Toronto North, responded to this reviewResponded July 2, 2013

Dear Ted,

Wow! Thank you for staying with us and giving us such a great review!
We are both happy and proud to be your hotel of choice when coming to the Richmond Hill/York Region area.
Let us know what we can improve on because we will continue doing our best to impress you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

.I was very impressed with the friendliness of the staff and the cleanliness of the hotel in general. I felt very welcomed and safe as I was travelling alone.
The food was awesome and the breakfast omelette was "the" best ever. I would highly recommend this location and I will be back.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Toni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWParkway, Public Relations Manager at Best Western Parkway Hotel Toronto North, responded to this reviewResponded May 6, 2013

Dear Toni M,

Thank you for taking your valuable time to give us a review. We are pleased to hear of your positive experience at our property and we can not wait to welcome you back so we can impress you once again!

The Best Western Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

I've spent a lot of time in Best Western Hotels due to business, and the Parkway didn't let me down. The hotel is conveniently located on Hwy 7, with access to a variety restaurant locations. The Tim Hortons is less 25 feet from the front door. Hot tub, pool, and gym, access thru the Sheraton parkway. The rooms were clean, and well kept. The staff were customer service oriented. No issues with wireless internet. No low points, except for construction on Hwy 7 for transit expansion. Really can't hold hotel responsible for that. However traffic was never that bad, unless at rush hour. Which should, also be expected in Toronto. I prefer to stay at The Best Western Hotels. Due to uniform like stays, that have always been consistent.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MAGNUSWIKING
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWParkway, Manager at Best Western Parkway Hotel Toronto North, responded to this reviewResponded May 6, 2013

Dear MAGNUSWIKING,

Thank you for your positive review for our Best Western property. Aside from the Tim Horton's next door, we also feature a Starbucks Coffee Shop in the adjacent Sheraton Parkway lobby.
We have a full maintenance department to keep our guests happy and satisfied during their stay with us.
We are glad you enjoy your stays with us and we will work hard to continue bringing you the level of satisfaction you've experience with us thus far.

Thank you for your review again,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Richmond Hill
0.1 mi away
Sheraton Parkway Toronto North
Sheraton Parkway Toronto North
#1 of 7 in Richmond Hill
647 reviews
0.2 mi away
Holiday Inn Express Toronto - Markham
0.2 mi away
Hilton Garden Inn Toronto/Markham
Show Prices
Show Prices
Show Prices
0.7 mi away
Park Inn By Radisson Toronto-Markham
1.3 mi away
Hampton Inn & Suites by Hilton Toronto Markham
3 mi away
Monte Carlo Inn & Suites Downtown Markham
Show Prices
Show Prices
Show Prices

Been to Best Western Parkway Hotel Toronto North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Parkway Hotel Toronto North

Address: 600 Highway 7 E | (at Leslie Street), Richmond Hill, Ontario L4B 1B2, Canada
Phone Number:
Location: Canada > Ontario > Richmond Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Richmond Hill
Price Range: $88 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Parkway Hotel Toronto North 2.5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Orbitz, Best Western, getaroom.com, Priceline, Hotwire, TripOnline SA and Cancelon so you can book your Best Western Parkway Hotel Toronto North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Richmond Hill
Richmond Hill Best Western
Best Western Parkway Hotel Toronto North Richmond Hill, Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing