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“They should resolve their labor issues”
3 of 5 bubbles Review of Ramada Trenton

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Ramada Trenton
Ranked #5 of 7 Hotels in Trenton
Niagara Falls, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“They should resolve their labor issues”
Reviewed November 16, 2013

Arrived very late and exhausted, and decided to stay the night despite their labor dispute -- of which I was properly advised before signing in. On my way out the next day, I was stopped by the strikers, who politely explained their case, that they were facing a roll-back of salaries and benefits. They did not look over-paid.
Despite signs of insect infestation (visble when I turned the lights on), the room was adequate and the building was quiet. Hotel was doing its best to be a good host -- they added a good breakfast to make up for the inconveniences (normally you have to pay). In general, staying in a strike-bound hotel is not what you want to do.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank 401Cosmo401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan G, General Manager at Ramada Trenton, responded to this review, December 6, 2013
Thank you for sharing you review with the Trip Advisor community. While I am very happy to hear that you appreciated our efforts to make you as comfortable as possible, I am concerned about your mention of insects. If you would, please reach out to me at (613) 394-4855 x 401 as I would love some more details.

Best Regards,

Ryan Gibbs
General Manager
Ramada Trenton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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551 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
Winnipeg, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 6, 2013

Stayed here due to its proximity to a place for work. We must say the corporate rate was far better then any we have been offered.

First room had a heater that didnt work so I got moved. A co worker also had many littler bugs throughout the bathroom and he was moved as well.

During the stay, the hotel staff went on strike closing the pool and restaurant. The cleanliness of the hotel was subpar before and disgusting after. We ended up with bugs in all 5 peoples rooms and were told it was just that time of year.

When I returned for a 2nd half of the stay, was in a room with a very foul smell that got much worse over the next 2 days and eventually moved again.

We ended up moving to a hotel in another nearby town.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Ryan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan G, General Manager at Ramada Trenton, responded to this review, November 11, 2013
I am very sorry you did not enjoy your stay with us, the list of issues you faced is completely unacceptable but I assure you it is far from the norm. If you would like to reach out to me to discuss your stay further, please do not hesitate to do so; I can be reached at (613) 394-4855 x 401.

Best Regards,

Ryan Gibbs
General Manager
Ramada Trenton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Trenton hotels

St. Albert, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 5, 2013

Apart from the half strike (as they called it) this was a very nice place to stay The management were accommodating as well as the staff that were working. The place was very clean and tidy the continental breakfast was basically all one needed to start the day. Staff were friendly courteous and accommodating. Did the strike faze me not one bit in fact I would say all there ignored them and carried on

Room Tip: the rooms were quiet mostly those away from the 401
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan G, General Manager at Ramada Trenton, responded to this review, November 11, 2013
Thank you for your kind comment. We are doing our best to ensure our guests are inconvenienced as little as possible by the strike while we do everything in our power to end it.

Best Regards,

Ryan Gibbs
General Manager
Ramada Trenton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 22, 2013

The hotel itself is rather nice. The rooms are clean, can't complain.

BUT, the hotel is currently on strike and hotel guests are not notified until they pull into the driveway of the hotel and are held there for a few minutes so the guests can be told why the employees are striking. On the way out, they hold cars for upwards of 10 minutes, if a guest gets upset, even longer. Complimentary breakfast is served to ease the stress of the strike which is quite nice - the restaurant wasn't open while we were there.

Should also mention that the "pay-per view" that is advertised on the website AND in the hotel suites is no longer in operation.

It's a nice hotel, the employees are very friendly and willing to do anything they can to help, but I wouldn't recommend staying during the strike. With the restaurant closed and outside restaurants refusing to deliver food because of the hold up at the entrance and exit, it's not worth the stress.

  • Stayed October 2013, traveled with family
    • Value
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Review collected in partnership with Ramada

Helpful?
1 Thank Crystle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan G, General Manager at Ramada Trenton, responded to this review, October 28, 2013
I am sorry for the issues you faced upon arrival, we are doing everything within our power to put a swift end to this strike. The restaurant is currently open for free breakfast every day and the lounge is open for dinner and drinks from Monday to Thursday. If you would like to discuss your concerns any further, please do not hesitate to reach out to me.

Best regards,

Ryan Gibbs
General Manager
Ramada Trenton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goderich, Ontario, Canada
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 21, 2013

We booked our room in advance but were not told that the pool would be closed for renovations. We arrived to find striking hotel workers and a picket line. They had been on strike for several days but the hotel had not notified us. The striking workers were polite and although they did make us wait on entering and exiting, we had no problems with them. The hotel desk staff was polite, friendly and very helpful by providing a map of the town and suggestions for restaurants. Our room was clean and comfortable.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shari L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan G, General Manager at Ramada Trenton, responded to this review, October 28, 2013
Thank you for sharing your feedback regarding your stay, while we are doing our best to inform all guests of the current labour situation, occasionally we are unable to get in contact with all guests. I am very happy you did enjoy your stay once we got here and I would welcome any further feedback you would care to share with me regarding what you would like to see upon your return. I can be reached at (613) 394-4855 x 401.

Best regards,

Ryan Gibbs
General Manager
Ramada Trenton Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Trenton

Property: Ramada Trenton
Address: 99 Glen Miller Road, Trenton, Quinte West, Ontario K8V 5P8, Canada
Phone Number:
Location: Canada > Ontario > Quinte West > Trenton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Trenton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Trenton 3*
Number of rooms: 109
Official Description (provided by the hotel):
Relaxing Amenities Highlight Hotel in Trenton For a convenient location along the beautiful Bay of Quinte tourist region near local attractions and businesses, choose the Holiday Inn hotel in Trenton, Ontario. Our hotel's location is 1.9 km from Trenton Junction and five minutes from downtown Trenton. Lodging here puts you just minutes from exciting attractions, such as the National Air Force Museum of Canada and a short drive to Sandbanks Provincial Park. You can relax with a picnic at Presqu'ile Park, or hike to the observation deck at Mount Pelion and enjoy the breathtaking view of Trenton. Our hotel's guests will also find many shopping opportunities at Quinte Mall and the unique stores along downtown Trenton. Our hotel's location also puts you in close proximity to Sonoco, Invar Manufacturing, CFB Trenton, Nestle and other businesses around Trenton. Lodging here makes it easy to host the perfect meeting with our five rooms, A/V equipment, catering services and 24-hour Business Centre. Our pet-friendly hotel in Trenton offers big-city service with a small-town charm. Oscar's Restaurant and Lounge serves great meals throughout the day, and guests can relax in the indoor pool, whirlpool, sauna and Fitness Centre. Every well-appointed room and suite comes with comfortable bedding, work area, free high-speed Internet access and a 27' TV with movies. We look forward to welcoming you to the Holiday Inn hotel in Trenton, Ontario. ... more   less 
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Also Known As:
Holiday Inn Trenton Hotel Trenton
Trenton Holiday Inn
Ramada Trenton Ontario

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