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“Second time disappointed”

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Swiss Chalet Rotisserie & Grill
Ranked #261 of 372 Restaurants in Waterloo
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Restaurant details
Dining options: Dinner, Delivery
Description: Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?
New Hamburg, Ontario
Level 4 Contributor
27 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Second time disappointed”
Reviewed January 19, 2014

Firstly the middle aged hostess was dressed like a skank with a little black dress that had a slit cut up the back of her dress that would allow a peep show if she had the bend over. She was also more consumed in flirting with the takeout delivery person than attending her post at the front of the restaurant. As was evident every time someone walked into the restaurant and waited to be acknowledged. There were not enough servers and the food took forever to come. The cutlery was disgustingly dirty and we had to ask for clean cutlery. Someone HAD to be aware that they were wrapping up dirty cutlery, there's no way they won't know. It seemed that there was a lack of management present as the restaurant seemed highly disorganized and the employees were inattentive. This is the second time I've had a poor experience and I will NOT return to the Boardwalk location again!

Visited December 2013
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33 reviews from our community

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Rating summary
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Date | Rating
  • English first
  • Any
English first

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