We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very pleasant stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Four Points by Sheraton Waterloo-Kitchener
Ranked #5 of 9 Hotels in Waterloo
Toronto, Canada
2 reviews
“Very pleasant stay”
5 of 5 bubbles Reviewed August 19, 2013

We stayed for one night with the family. We had a nice, modern, clean room. We had a suite, very spacious and comfortable. The staff had our porta crib in the room for us when we arrived. We enjoyed the pool, and had quick delivery of towels when they ran out. The breakfast was very nice, everything is very clean, lots of room to sit. We had to leave early in the morning, otherwise would have loved to stay longer, the 12:00 checkout time really appeals to us. We will stay here again!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary7053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

216 reviews from our community

Traveler rating
    79
    76
    40
    12
    9
See reviews for
74
53
5
66
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ontario
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 5, 2013

Just stayed at this hotel last night; location, staff, check-in and check-out process are wonderful. Room was clean, bed and blankets are comfortable.

Will stay there again for sure!

Area of improvement: 1. fan is a little noisy; 2. caulking at bath tub is broken in middle (may result in water leak) section which should be fixed; 3. exhaust fan in the bath room is dusty.

Above area of improvement is a little picky and I have zero reason of not recommending it to anyone coming to this city.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OntarioMike8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaspreet B, Manager at Four Points by Sheraton Waterloo-Kitchener, responded to this review, August 20, 2013
Dear Guest
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and rooms. We have looked into each concern you have noted and have made corrections to improve our product. We look forward to another opportunity to have you at our property, and once again, thank you for your comments!
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 4, 2013

Stayed one night recently. Check-in was painless, fast and pleasant. Room was very clean and beds very comfortable. WiFi free! continental breakfast included waffles and boiled eggs. No restaurant but several close by.Lots of shopping across the road. St. Jacobs and farmers' market about three km. Would stay here again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wiseowl66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 15, 2013

Our baseball team stayed here for a weekend and enjoyed our stay.

Players and families went to dinner, shopping and the movies across King St at the Conestoga Mall. Some travelled the short distance north to St.Jacob's market.

The hotel is right off the highway which allows you to travel from one end of the city to the other in minutes.

  • Stayed July 2013
    • Cleanliness
Helpful?
Thank sportsgal72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Ontario, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 1, 2013

we stayed at the destination inn & suites on June 29/13. What a beautiful clean hotel. We had a room on the 5th floor in the tower part of the building and enjoyed our nights stay. The staff and front desk people were very helpful and personable. Due to a death in the family, we were not able to stay a 2nd night. However, the time that we did stay was very nice. Thank you Destination Inn.

Room Tip: our room on the 5th floor worked out very well for us, not to far from the elevator. The only noisy...
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Level Contributor
80 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed June 18, 2013

I stay in Waterloo occasionally for both work and pleasure. With my usual hotel getting upgraded and now out of my price level, I tried this hotel and am very happy.

The rooms are being remodeled, I really liked the layout and it gave me a nice space for a couple of nights. There is a gym and pool. The gym meets the needs of most people with a few cardio machines, not much if you want weights. The pool looked nice, however it is in the basement so not much of a view. You won't spend time lounging around. The breakfast was good, enough selection for most people to start their day. Nice that it is open at 6am. Wifi is good and easy to connect to. I am not normally opinionated about hotel beds, they are never as good as home, but I can say this is one of the few that I slept no problem in.

As for location, this is located right across the road from the major mall and movie theater. There are several restaurants within walking distance from fast food to nice sit down. It is also a short drive to St. Jacobs.

Bottom line is I found this a very solid hotel and good value. This was a business trip but I plan to make this my preferred hotel for family stays in the region.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bigdaddy316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comox, Canada
Level Contributor
317 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 bubbles Reviewed June 5, 2013

Easy access from King Street, close to get into and around town, big rooms, friendly staff and super comfy beds and quiet so you get a great night's sleep. The continental breakfast is included and is OK, enough to get you started for the day. The TV was in an awkward location between the sitting room and sleeping rooms, but it was on a turning pedestal so that was helpful.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DiscoverAndEnjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Waterloo hotels
1.4 mi away
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
2.5 mi away
Delta Hotels Waterloo
Delta Hotels Waterloo
#2 of 9 in Waterloo
4.5 of 5 bubbles 269 reviews
1.3 mi away
Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
Show Prices
Show Prices
Show Prices
1.3 mi away
Courtyard Waterloo St. Jacobs
1.7 mi away
Comfort Inn Waterloo Ontario
0.6 mi away
The Inn of Waterloo & Conference Centre
Show Prices
Show Prices
Show Prices

Been to Four Points by Sheraton Waterloo-Kitchener? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Waterloo-Kitchener

Property: Four Points by Sheraton Waterloo-Kitchener
Address: 547 King St N, Waterloo, Ontario N2L 5Z7, Canada (Formerly Destination Inn)
Location: Canada > Ontario > Region of Waterloo > Waterloo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Waterloo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Four Points by Sheraton Waterloo-Kitchener 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Honest, Uncomplicated,Comfort is key at the Four Points by Sheraton Waterloo-Kitchener. Comfort reigns in our modern suites and rooms, where our guests enjoy high-end amenities including complimentary high-speed Internet, large flat-screen televisions, free local calls, plush pillow-top mattresses, a mini-fridge, and many more comforts of home. Location is key to a hotel’s popularity and our proximity to the Village of St. Jacobs and other enticing Southern Ontario attractions make our hotel the ideal destination. Travellers will love our Waterloo, Ontario hotel's central location in the Waterloo region, just minutes from Waterloo’s Technology Park, RIM Park, and both Universities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, HotelsforEveryone, Priceline, Hotwire, TripOnline SA and HotelQuickly so you can book your Four Points by Sheraton Waterloo-Kitchener reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Destination Hotel Waterloo
Destination Inn Waterloo
Four Points By Sheraton Waterloo-Kitchener Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing