We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Another great Marriott property”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Courtyard Waterloo St. Jacobs
Ranked #4 of 9 Hotels in Waterloo
Certificate of Excellence
Reviewed January 21, 2013

Courtyards are always a safe bet for me when traveling to new towns, and this one did not disappoint. The front desk staff was very friendly at check-in, and even helped get new batteries for my TV remote when it didn't work. I was upgraded to a 2-room suite at check in; and while the room was great, the location was less than ideal. It was on the third floor right next to two banquet rooms (which were quite noisy) and the ice machine (which someone needed to use at 6 am). The hotel staff did actually ask the party in the banquet room to quiet down, which is appreciated. I wouldn't hesitate to stay here again!

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank S P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa G, Manager at Courtyard Waterloo St. Jacobs, responded to this reviewResponded February 6, 2013

Thank you for taking the time to comment on your stay. I will pass the compliments along to the team; we are very proud of their commitment to service. I look forward to having you as our guest here again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (378)
Traveler rating
Traveler type
Time of year
Language
  • More languages

370 - 376 of 378 reviews

Reviewed January 17, 2013

I stayed over the weekend recently for a swimming competition. Last year it was a best western under construction, well it was worth the Reno - nicely appointed rooms and a grand lobby with interactive screen providing news, directions, etc. the staff were courteous, polite and extremely responsive (arriving in our room within 5 minutes of a call when one of the girls spilled parmesan cheese all over the carpet). We had a king bed with pullout couch and the room was spacious and clean - the free breakfast included was ok.

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mom22ms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa G, Manager at Courtyard Waterloo St. Jacobs, responded to this reviewResponded February 6, 2013

I’m so glad to hear your group enjoyed your stay. We are now offering a made to order breakfast at our onsite Bistro. I hope you have a chance to stay with us again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2012

This hotel is located at the extreme north end of Waterloo, about 5 min from St.Jacobs and an easy walk from the St.Jacobs Farmers Market & Outlet Stores. It is also beside the St.Jacobs Playhouse and Jack's Family Restaurant (good foor and large-ish portions).

The hotel is only 3 stories and quiet. The lobby was very nice - we did not get to try the on site restaurant but it looked appetizing. Check-in was fast and efficient; We had booked for a Queen room but were upgraded on arrival to a King Suite, which was well furnished and included a hot tub and fireplace. We had no problems with service (we didn't need to call for anything). We did not use the laundry or gym.

We only stayed the one night, but would definitley plan on staying there again for our next visit.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MeadowvaleON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa G, Manager at Courtyard Waterloo St. Jacobs, responded to this reviewResponded February 6, 2013

Thank you for the great comments. We are very lucky to have such good neighbors like Drayton Theater, The St Jacbos Outlet Mall and Jacks Restaurant. I look forward to welcoming you to the area again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2017 via mobile
Google Translation

Stayed: May 2017, traveled with friends
Thank valcaron1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2016
Google Translation

  • Stayed: December 2015, traveled on business
    • Location
    • Rooms
    • Service
Thank Juan Carlos B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2015 via mobile
Google Translation

Stayed: May 2015, traveled on business
Thank Susanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendon A, General Manager at Courtyard Waterloo St. Jacobs, responded to this reviewResponded May 28, 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014
Google Translation

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mcmjg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
William_MacCallum, General Manager at Courtyard Waterloo St. Jacobs, responded to this reviewResponded August 4, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Waterloo hotels
0.2 mi away
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
0 mi away
Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
1.3 mi away
Best Western Plus Waterloo
Show Prices
Show Prices
Show Prices
3.3 mi away
Delta Hotels by Marriott Waterloo
1.7 mi away
The Inn of Waterloo & Conference Centre
2.8 mi away
Comfort Inn Waterloo Ontario
Show Prices
Show Prices
Show Prices

Been to Courtyard Waterloo St. Jacobs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Waterloo St. Jacobs

Address: 50 Benjamin Rd, Waterloo, Ontario N2V 2J9, Canada
Phone Number:
Location: Canada > Ontario > Region of Waterloo > Waterloo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 9 Hotels in Waterloo
Price Range: $112 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Waterloo St. Jacobs 3*
Number of rooms: 118
Official Description (provided by the hotel):
The Courtyard Marriott Waterloo St Jacobs (formerly the Best Western Plus St Jacobs Country Inn) has been recently renovated & features the Bistro Restaurant serving made-to-order breakfast (6am - 10am) & dinner (5pm - 10pm) daily. Lunch available Saturdays. Also features a full-service bar. All guest rooms have a small fridge, microwave, coffee maker, hair dryer, iron and ironing board. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Priceline, Travelocity, getaroom.com, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Courtyard Waterloo St. Jacobs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus St. Jacobs Country Hotel Waterloo
Best Western St Jacobs Country Inn Waterloo
Best Western St Jacobs Country Inn Hotel Waterloo
Waterloo Best Western St Jacobs
Country Inn Waterloo
Best Western Waterloo
Waterloo Country Inn
Best Western Saint Jacobs Country Inn Hotel Waterloo
Courtyard Waterloo St. Jacobs Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing