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“love the new renovations”

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Canadas Best Value Inn Welland Niagara Falls
Ranked #3 of 4 Hotels in Welland
Reviewed January 20, 2013

i used to visit Welland very often with my friends cause its literally 10 minutes away from the falls, and now with the new renovations i would always prefer Ramada over any other hotel in the falls cause the price is affordable.... love the indoor heated pool !!!

Room Tip: All rooms are good you dont need to double think before booking here.. the staff is extra sweet!!
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  • Stayed: January 2013, traveled with friends
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Thank Farah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada Manager H, Manager at Canadas Best Value Inn Welland Niagara Falls, responded to this reviewResponded February 27, 2013

Thank you for your comment. We have to see you soon again.

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103 - 109 of 166 reviews

Reviewed December 25, 2012

Booked this place by mistake, was actually suppose to stay at a hotel just down the road. This hotel is on the edge of the city but still only a few minutes drive to restaurants etc. Bit worried when I saw the reviews, but actually it was quite nice. Not the newest of decor and the fixtures should be replaced but the room was large and pleasant, sheets were pretty new, lots of towels and the bathroom was clean. Average bagel and yogurt breakfast which is pretty much the norm of anyplace I've been.Staff were friendly and helpful. Strangely it was almost empty. We'd stay again and would recommend to anyone who just wants a place to sleep. Price was much less than average for the area.

  • Stayed: December 2012, traveled with family
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Thank Scordicio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada Manager H, Manager at Canadas Best Value Inn Welland Niagara Falls, responded to this reviewResponded February 27, 2013

Thank You for your review. We at Ramada Welland are always working hard to make your stay more comfortable.

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Reviewed December 9, 2012

  • Stayed: December 2012, traveled on business
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Review collected in partnership with Ramada
Thank Chris F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ramada Manager H, Manager at Canadas Best Value Inn Welland Niagara Falls, responded to this reviewResponded December 17, 2012

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Reviewed November 25, 2012

We stayed here with our entire team and our stay was great. The breakfast was plenty and the room was newly renovated and clean. I have no complaints. I wish the new manager and staff all the best. Keep up the good work.

  • Stayed: November 2012, traveled with family
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Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada Manager H, Manager at Canadas Best Value Inn Welland Niagara Falls, responded to this reviewResponded December 17, 2012

Thank you for your post. We, at the Ramada Hotel Welland, have been working very hard to meet and exceed our guests' expectations. We are currently renovating our restaurant to serve our customers. Hope to see you soon.

Regards,

Hotel Manager

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Reviewed November 22, 2012

This hotel just went through a major renovation. They even have a restaurant on site. I stayed here, they have duvets and new beds. New carpets and breakfast was great. Nice place and friendly staff. I was happy with my stay.

  • Stayed: November 2012, traveled with family
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Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada Manager H, Manager at Canadas Best Value Inn Welland Niagara Falls, responded to this reviewResponded December 17, 2012

Thank You for your post. Yes, we do do have a new Manager at the Ramada Welland and yes we have done extensive renovations to our hotel. I am happy that you enjoyed your stay and look forward to seeing you again.

Best Regards,

General Manager

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Reviewed September 12, 2012

I have waited over a week since our stay to try to put things into perspective about this horrible place. Here is my review:
1. The a/c didn't work. This was reported to the man at the front desk who's response was "good thing it was cool last night".
2. The card entry door lock didn't work. The first 24 hours were were told "the battery was dead", the second 24 hours we were told "the whole lock is broken". Everytime we returned to our room we had to attempt the broken lock, go down to the desk and wait on the one desk attendant to finish what they were doing (phone call or dealing with customers - 5 to 25 minutes), and they would come down with the key and manually unlock the door. Rediculous! Ours wasn't the only one, the two rooms across the hall were broken also.
3. Mildew on the shower curtain.
4. Dog food was on the floor in 3 or 4 places - found everyday. (we had no pets)
5. The parking lot had potholes and cracks
6. The breakfast area had a few tables crammed into a dark and dingy area. Poor variety of offerrings (no protein or fruit).
7. No fitted sheets on the bed, by morning we were laying on the mattress pad.
8. This was a 30 minute drive into the "seedy" side of Niagara Falls, Canada.

Room Tip: Don't waste your money or time on this hotel. Keep driving.
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  • Stayed: September 2012, traveled as a couple
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3  Thank MrsSparky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada Manager H, Manager at Canadas Best Value Inn Welland Niagara Falls, responded to this reviewResponded December 17, 2012

Dear Guest,

I am saddened to hear of your experience at our hotel. During your visit we were going through massive renovations and management changes and mistakes were made at the hotel and I apologise for that. But now we have almost completed our renovations and have changed management. I encourage you to visit us again and I will personally make sure you enjoy your stay.

Best Regards,

General Manager

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Reviewed August 23, 2012

First of all the manager over booked three of our guests, and gave us the wrong room we booked for our wedding night. Two of our guests had to drive back home three hours away! The clerk was very unsympathetic, especially to my mother, whose room was not made available til 8:00 that night.
Our room instead of having a jacuzzi in it had a big hole in the wall, not to mention the black stains inside the toilet bowl. My sisters room had one of the headboards missing, but had a bunch of nails hanging out of the wall. The hallway had all the trim from the walls hanging off of it, which were two different colors.
Upon calling the hotel back for days, the manager is convenietly never there.

Room Tip: Dont stay here, in any of the rooms. They will probably over book so you wont be able to anyways.
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  • Stayed: August 2012, traveled with family
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3  Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Canadas Best Value Inn Welland Niagara Falls

Address: 1030 Niagara St, Welland, Ontario L3C 1M6, Canada (Formerly Welland Inn Conference Centre)
Location: Canada > Ontario > Welland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Welland
Price Range: $72 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Canadas Best Value Inn Welland Niagara Falls 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Canadas Best Value Inn Welland/Niagara Falls is your best choice with ideal accommodations and easy location whether you are in town for business, entertainment, sightseeing, or simply passing through our section of Ontario. Situated south of St. Catharines, our hotel is conveniently located off Merrit Road (Regional Road 50) on Niagara Street. We are close to major attractions including Niagara Falls, Welland Canal, and Saint Johns Conservation Area. Niagara College, Brock University, and Welland International Flatwater Centre are also nearby. ... more   less 
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Also Known As:
Knights Inn Welland Hotel Welland
Days Inn Welland
Welland Days Inn
Canadas Best Value Inn Welland Niagara Falls Ontario

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