Day One: Bad
The room and the hallways were loaded with Fabreeze or whatever they use to cover odors.It was terrible. We had to open the patio door and air out the room for two hours in order to make it inhabitable. The bathroom could use some elbow grease, but the bedding, carpets, etc. were fine. There was no shampoo, just two small samples of conditioner and we had to go and buy shampoo. I asked at the desk, but there was no shampoo to be found. Breakfast was limited, but OK.
Day Two: Good
When we returned to the room, the bedroom, bathroom and everything else in the room was impeccably clean. The hallways were still stinky with odor killer. Breakfast selection was the same the second day.
I would probably stay there again, based on the second day experience, but I believe that the hotel is understaffed.
- Official Description (provided by the hotel):
- We are a newly renovated hotel under new ownership and management. We are 100% NON smoking, and your comfort is our #1 priority. We offer luxurious beds, cable TV, free high speed wi-fi in all the rooms and main lobby, free continental breakfast every day as well as a complimentary newspaper. We are conveniently located just minutes from downtown Niagara Falls, our state of the art Flatwater Centre (home of the Dragon Boat Championships and Pan Am Games). We are also mere minutes away from stunning hiking/cycling trails, world renowned wineries and beautiful beaches along the lake. We offer very competitive rates, and can accommodate groups as well. Our friendly and courteous staff look forward to making your next trip to Niagara a great one!!! ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Niagara Falls/Welland Hotel Welland
- Comfort Inn Welland
- Welland Comfort Inn
- Canal Inn Welland, Ontario