My husband and I just returned from a weekend staying at the Comfort Inn in Welland. We were visiting family in St. Catharines. The hotel is is bad need of updating first of all. The worst part though was the enormous amount of flies throughout the hotel in the hallway, in our room and in the breakfast area. The rooms are old, carpet is dirty and the hotel in general is not nice at all. When we checked out, Igor at the front desk was less than helpful. He never asked how our stay was and when I mentioned about the enormous amount of flies, he blamed it on people leaving the patio doors open. He also said there are no screens on the doors. Easy fix in my opinion. He didn't seem to get the gist of my complaint. Also when asked about the promotion for staying two times at a Choice Hotel he knew no details about this promotion. Seemed odd to me especially since he works there. We would not stay there again.
- Official Description (provided by the hotel):
- We are a newly renovated hotel under new ownership and management. We are 100% NON smoking, and your comfort is our #1 priority. We offer luxurious beds, cable TV, free high speed wi-fi in all the rooms and main lobby, free continental breakfast every day as well as a complimentary newspaper. We are conveniently located just minutes from downtown Niagara Falls, our state of the art Flatwater Centre (home of the Dragon Boat Championships and Pan Am Games). We are also mere minutes away from stunning hiking/cycling trails, world renowned wineries and beautiful beaches along the lake. We offer very competitive rates, and can accommodate groups as well. Our friendly and courteous staff look forward to making your next trip to Niagara a great one!!! ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Niagara Falls/Welland Hotel Welland
- Comfort Inn Welland
- Welland Comfort Inn
- Canal Inn Welland, Ontario