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“Hampton”

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Hampton Inn And Suites Montreal
Ranked #2 of 7 Hotels in Dorval
Certificate of Excellence
Reviewed April 14, 2014

Great value -- clean - pleasant staff and very friendly. Breakfast eggs leave a little to be desired as they taste like flour has been added. The rooms are well furnished and decorated nicely. The staff is very helpful and eager to please.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hampton
Thank Eric J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded April 22, 2014

Dear Eric J,

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your succinct input and we hope you will return to stay with us the next time you are in the area. We are always trying to improve our breakfast service and I've taken your comments to F & B team.
Thank you again for your review,
Danielle
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (680)
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456 - 462 of 680 reviews

Reviewed April 14, 2014

This was one of the better Hampton Inns I have stayed at. Almost like new. The staff was very friendly and the rooms were very quiet. Only down side, a little ways from the airport and difficult to find if not from around the area.

  • Stayed: April 2014, traveled on business
    • Value
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    • Cleanliness
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Review collected in partnership with Hampton
Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded April 22, 2014

Dear Tony M,

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your succinct input and we hope you will return to stay with us the next time you are in the area.

Thank you,
Danielle
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2014

One of the best Hampton Inns. Large room, clean, spacious bathroom. Rooms are equipped with fridge and microwave oven. Free breakfast. The hotel is situated close to a lot of restaurants, and near the airport. Our room was quiet at night. The bathrooms were spacious and plenty of space to move around. The bed was soft but firm. The hotel staff was very friendly and cheerful. We got free breakfast every day and the quality is good with sausages and eggs, muffin, juice, milk. You can make your own waffles which I enjoyed. Easy access to the freeway, shopping, and restaurants

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hampton
Thank kfjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded April 22, 2014

Dear Kfjm,

Thank you for your kind words in review of your recent stay with us. We are glad to have met your needs by the airport that you and found our service to be friendly and accommodating. We strive to make every guest feel welcomed and we hope you will stay with us again should you find yourself in a similar situation in the future.

Thank you again and safe travels
Danielle
Guest services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014

guess rooms are nice furnished ,clean, with internet access. Bathroom are very clean as well. Complementary breakfast is the best that I had ever tried on different hotels (Ramada, Quality Inn, Best Western). Definetely I would come back

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Hampton
Thank Julio Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded April 9, 2014

Dear Julio Q,

Thank you for your kind words in review of your recent stay with us. We are glad to have met your needs by the airport. We strive to make every guest feel welcomed and we hope you will stay with us again should you find yourself in a similar situation in the future.

Thank you again and safe travels,
Danielle
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2014

Before staying overnight at the Montreal airport, I went on hillton.com and this property is the first one that showed up on the list. Therefore, I just assumed they would have an airport shuttle stopping by every so often, just like any other airport hotel. It turns out that this hotel is trying to save pennies by only sending their shuttle on request. Except that they don't mention it on their website and they don't mention it on the reservation either.

After waiting for 40 minutes and seeing every other hotel shuttle stop by, except the Hampton Inn, I decided to call them to be told I should have called earlier. They told me it was going to be another 15 minutes from that point on. It ended up being 25 minutes. Adding the 10 minute travel time, it took exactly 1 hour and 15 minutes between the time when I showed up at the airport shuttle gate and when I arrived at the hotel.

In the morning, I had booked a shuttle to go back to the airport. When I got there at 4:30am, the shuttle was there, but not the driver. He showed up 10 minutes late. I guess it's probably my fault. I could have got up at 2:30am and leave 3 hours before my flight to account for unexpected screw up from the hotel.

I will never stay at this property again. There are so many other hotel options close to the airport that do cater to business travelers. Lesson learned!

  • Stayed: April 2014, traveled on business
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1  Thank Laurent L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded April 8, 2014

Dear Mr. Laurent L,

Thank you for sharing your feedback on your recent stay with us via TripAdvisor. We apologize that on this occasion your stay was disappointing and did not meet your expectations. We just want to clarify that our website does not Falsely Advertise the shuttle schedule, it simply states " Ride our free shuttle to and from Pierre Elliott Trudeau International Airport and Dorval train station." A quick phone call could of save you the aggravation you experienced.
We will keep your comments in mind as we look for new ways to improve our guest's experience.
Thank you again and safe travels,
Danielle
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2014

If you are looking for a hotel that is quick shuttle drive to the airport, has great front desk people as well as service people, clean rooms, free internet, 40" lcd tv, lots of parking, a pool, fitness area, convention rooms and a great eating area that gives you a great breakfast that is included in your room fee - you have found your hotel! Enjoy!

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Hampton
Thank Daniel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded April 9, 2014

Dear Daniel A,

Thank you for your kind words in review of your recent stay with us. We are glad to have met your needs by the airport and that you found our service to be friendly and accommodating. We strive to make every guest feel welcomed and we hope you will stay with us again should you find yourself in a similar situation in the future.

Thank you again and safe travels,
Danielle
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

Great service. I would have liked to see more selection on the restaurant but it was overall good food. They were extremely flexible with the Shuttle Service as a business person this was very important to me keeping down the company taxi expenses. I would definitely return.

  • Stayed: March 2014, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Mary-Beth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded April 5, 2014

Dear Mary-Beth L,

Thank you for your recent review of the Hampton Inn & Suites Montreal ( Dorval ). We appreciate you taking the time to provide us with your constructive feedback regarding your recent stay. The Bar is privately owned and the menu is limited due to the fact that he just started to offer food and is testing to see if guests like it. I will gladly share with him your review.
Looking forward to your next stay with us!

Thank you again and safe travels,
Danielle,
Guest Services Manadger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn And Suites Montreal

Address: 1900 Trans Canada Highway, Dorval, Quebec H9P 2N4, Canada
Phone Number:
Location: Canada > Quebec > Dorval
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Dorval
Price Range: $124 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn And Suites Montreal 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hampton Inn Suites by Hilton Montréal (Dorval) is a four-star hotel that features 143 luxurious rooms and suites. Our hotel is conveniently located in the West Island, in close proximity to many restaurants, malls (Place Cote Vertu, Fairview shopping center) Guzzo movie theatres. We are just 20 minutes from downtown Montreal and seven kilometers from the Pierre Elliott Trudeau International Airport. FREE Deluxe breakfast (hot and cold items) FREE Shuttle to/from P.E. Trudeau International Airport & Dorval train station FREE WIFI  FREE Parking Flat Screen 37” HDTV Bar-lounge open Mondays-Thursdays (17h00-23h00). Bar menu available Suite Shop Indoor swimming pool & fitness center  On-site Suite Shop & coin-operated laundry facility Microwave, mini-fridge, and coffeemaker in all rooms & suites ... more   less 
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Also Known As:
Hampton Inn And Suites Montreal Hotel Dorval
Hampton Inn Montreal
Hampton Inn Dorval
Dorval Hampton Inn

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