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“nice but somewhat noisy”

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Hampton Inn And Suites Montreal
Ranked #2 of 8 Hotels in Dorval
Certificate of Excellence
Reviewed January 10, 2014

stayed at this hotel with my family and i think the place is really nice. i have stayed there before as well for ofiicial appointments. only downside is that it's so close to the highway that it can be somewhat noisy. they have a nice breakfast ..and the rooms are spacious and clean

  • Stayed: February 2013, traveled with family
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Thank paulosray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Public Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded January 13, 2014

Dear Paulosray,


Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your concise input .We are glad that you had a pleasant overall experience at our property and we apologize that the comfort of your stay was interrupted due to the noise. Please don't hesitate to mention In the future that you would prefer your room to be at the phase two of the hotel.We do hope that you will give us the chance to redeem ourselves by being our guest again. Once again we thank you; your review is truly helpful.

Safe Travels,

Danielle
Guest Relation Manager

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510 - 516 of 709 reviews

Reviewed January 8, 2014

We go to your hotel every year for our ringette tournament, and we always enjoy our stay. We love the lobby, where the families can eat and hang out together. We really like the complementary breakfast, and we like the staff. They are very friendly and helpful. We will be back next year. Thank you!

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Hampton
Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded January 10, 2014

Dear Donna G,

Thank you for your kind words in review of your recent stay with us. We are glad to have met your needs by the airport and that you found our service to be friendly and accommodating. We strive to make every guest feel welcomed and we are looking forward to have you stay with us again.

Thank you again & Safe Travels,
Danielle
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

The hotel is nicely laid out and the staff is warm and welcoming. Very professional and courteous they were very accomidating with all reasonable requests. The second straight year I have stayed with them and have to say it is a great place to stay at this price range and location. Service level and quality were the the very best both years. Very pleased with our stay and higly recommend!

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with Hampton
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded January 8, 2014

Dear Steve S,

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We really appreciate your review! We are delighted that we were able to meet your expectations during your stay at the hotel. We are looking forward to welcoming you back on your next travel.

Thank you again,
Danielle
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

I use Hampton all accross Americas but that one is low-quality. This hotel have a very poor soundproofing. Disappointment every stay. They will not advise business customers about sports teams reservations. They don't have any care for business customers, that hotel looks more for reunions or party. Everything in the he hotel is perfect but the noise. Some rooms smell moisture but they spray everyday with scent free

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hampton
Thank Pierre-Luc T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded January 8, 2014

Dear Pierre-Luc T,

Thank you for your recent review of the Hampton Inn & Suites Montreal (Dorval). We appreciate you taking the time to provide us with your constructive feedback regarding your recent stay.
It is the feedback from our guests that enable us to continually improve and exceed those standards.
We apologize that on this occasion your stay was disappointing and did not meet your expectations.
Your experience with the noise level caused by other guests generated a meeting with our Operations Department with the goal to improve the situation.
We have modified our existing action plan regarding the room allocation for sports groups. We are confident that the adjustments will substantially assist in reducing the potential noise disturbance to other in-house guests.
The next time you have the opportunity to travel to the area, I do hope that you will give us the chance to redeem ourselves by being our guest again. Once again we thank you; your review is truly helpful.

Safe Travels,
Danielle
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2013

We stayed here on Dec.8, because of its proximity to the Airport and the reviews. Even though we had an early flight the next morning, the free shuttle was there waiting for us. We were also able to leave our car there for 10 days (up to 14 days) which is included in the price of the room. The hotel is clean with a comfortable bed, very spacious bathroom and the front desk service was friendly. Upon arriving back at the airport from Cancun we called them for pick up and by the time we arrived at the designated pickup spot they were there waiting for us.
The hotel is located near many restaurants so no problem finding a place nearby to eat. Only negative was that the hotel bar was not open, it was only open Monday to Thursday but the front desk staff is more than happy to suggest places to go.

  • Stayed: December 2013, traveled as a couple
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Thank JP&Helen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded December 31, 2013

Dear JP & Helen,

I would like to start off by thanking you for taking the time to leave us your feedback towards your experience with us! I am glad to see that you were able to enjoy your stay and hope you had a great vacation in Cancun. We alpologize for the bar inconvenience but glad you were recommended a place to go .We look forward to welcoming you back and wish you and your loved ones a Happy and Healthy New Year.

Thank you & safe travels,
Danielle
Guest Relation Manager

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Reviewed December 24, 2013

The Hampton Inn here in Dorval continues to provide a great place to stay in the Montreal area. I have been staying here for quite a few years and the quality is still excellent! The front desk staff is always very nice and the rooms are quiet, comfortable, nicely sized and clean. They always are always willing to provide very good directions to local eating places.
Keep up the great work.!

  • Stayed: December 2013, traveled on business
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Thank mpaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded December 27, 2013

Dear Mpaws,

Thank you very much for your positive review of your recent stay with us. We are thrilled to read all the wonderful words about our property and that we continue to provide you with a great place to stay.We strive to make every guest feel welcomed and are looking forward to have you stay with us in 2014. Wishing you and your loved ones a Happy Holiday Season.

Thank you again & safe travels,
Danielle
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2013

Stayed here 3 times in the last 2 months when I drove to Montreal for business. Central location for my activities in the city. Front desk staff is always great. Rooms are very clean and quiet. Everything I need in a short-stay business hotel.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hampton
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this reviewResponded December 27, 2013

Dear Mark B,
Thank you for your recent review of the Hampton Inn & Suites Montreal (Dorval). We appreciate you taking the time to provide us with your constructive feedback regarding your recent stay. We also want to take the time to wish you and your family a Happy Holiday Season and are looking forward to serve you in 2014.

Thank you again and safe travels,
Danielle
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn And Suites Montreal

Address: 1900 Trans Canada Highway, Dorval, Quebec H9P 2N4, Canada
Phone Number:
Location: Canada > Quebec > Dorval
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 8 Hotels in Dorval
Price Range: $117 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn And Suites Montreal 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hampton Inn Suites by Hilton Montréal (Dorval) is a four-star hotel that features 143 luxurious rooms and suites. Our hotel is conveniently located in the West Island, in close proximity to many restaurants, malls (Place Cote Vertu, Fairview shopping center) Guzzo movie theatres. We are just 20 minutes from downtown Montreal and seven kilometers from the Pierre Elliott Trudeau International Airport. FREE Deluxe breakfast (hot and cold items) FREE Shuttle to/from P.E. Trudeau International Airport & Dorval train station FREE WIFI  FREE Parking Flat Screen 37” HDTV Bar-lounge open Mondays-Thursdays (17h00-23h00). Bar menu available Suite Shop Indoor swimming pool & fitness center  On-site Suite Shop & coin-operated laundry facility Microwave, mini-fridge, and coffeemaker in all rooms & suites ... more   less 
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Also Known As:
Hampton Inn And Suites Montreal Hotel Dorval
Hampton Inn Montreal
Hampton Inn Dorval
Dorval Hampton Inn

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