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“Noisy and isolated”

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Hampton Inn And Suites Montreal
Ranked #2 of 7 Hotels in Dorval
Certificate of Excellence
Henderson, Nevada, United States
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Noisy and isolated”
Reviewed August 28, 2013

They do not take you to restaurants so if you don't have a car you have to be willing to hike over a freeway and up and down long distances. They rent out their conference rooms and don't care how noisy the people are. Do NOT expect a good nights sleep.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this review, August 29, 2013
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize you did not find our location and dining options convenient during your stay. We hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction.

Thank you,
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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594 reviews from our community

Traveler rating
    291
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • French first
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English first
The Great Northeast
Level Contributor
95 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed August 26, 2013

I will break this review down by category:

Location - Outside the city of Montreal but off a major highway with easy access off and on. It took about 15 minutes to the city and 20 to old Montreal. If you're looking for a place to stay outside the city, but near the airport, you got it here!

Parking - Free parking and plenty of spaces

Front Desk Staff - They are absolutely wonderful. From the minute you walk in you're greeting with a smile and a warm welcome. Check in was quick and efficient. They were so helpful with directions, maps, and recommendations. They even gave us an alternate route to a destination because of festivals in the city. Top notch customer service in this area!!!

Room - Was very nice and clean. We had a non-smoking two queen bed room and along with that you get a nice flat screen tv (had both American and Canadian tv channels), mini fridge, and microwave. The bathroom was spacious and very clean. The hot water was excellent. Usually you get lukewarm water, but not here!

Pool - Indoor pool is small but warm and sufficient. Plenty of towels here as well.

Breakfast - Here's where it loses a point. I don't specifically blame the hotel, but it was soooo overcrowded. People were elbow to elbow trying to get food and there aren't enough tables to sit. With that being said, the food itself is quite good. Something for everyone. Make your own waffles, yogurt, cereal, bagels, english muffins, blueberry muffins, eggs, canadian bacon, sausage, oatmeal, coffee, and a variety of juices. The workers in the breakfast area are very courteous. I know it must be hard for them with the amount of people they have to feed.

This hotel comes highly recommended. We enjoyed our time here and in Canada!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asualumni87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this review, August 27, 2013
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. It is the feedback from our guests that enable us to continually improve and exceed those standards.Again, thank you and hope you will allow us the opportunity to serve you again in the near future.

Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oshawa, Canada
2 reviews
Reviewed August 24, 2013

The staff at this hotel ARE THE BEST!!! All of them - from the manager, all the way down to the maintenence man who helped bring my things upstairs upon arrival! The front desk staff are welcoming and friendly, as they always are. Ditto the staff who work on the breakfasts. These ladies especially were fabulous - they brought us food to our table, since standing and walking, especially when we couldn't get a table close to the food area, is really really difficult for my mom. For me, no matter where we sit, it's impossible to stand. Many thanks to all of you for your helpfulness, and big smiles!!! We'll be back with you again!! Thanks for such wonderful service all the way around!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Paula R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this review, August 26, 2013
We really appreciate your review, thank you for sharing! We are delighted that we were able to meet your expectations during your stay at the hotel. We look forward to the opportunity to serve your future travel needs.

Once again we thank you, your review is truly helpful.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
85 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 22, 2013

Property is located away from the city (near the airport) but within a reasonable drive time to enjoy what Montreal has to offer.

Service is what I've grown to expect from the Hampton family - polite, fast & helpful. Rooms were large, clean, well equipped and quiet. And, this is the first Hampton I've stayed at that has a baron premises (sorry, still no restaurant).

Continental breakfast was good and varied.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Public Relations Manager at Hampton Inn And Suites Montreal, responded to this review, August 23, 2013
Thank you very much for your positive review of your recent stay with us. We are thrilled to read all the wonderful words about our property. We hope to see you sometime in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
2 reviews
Reviewed August 18, 2013

The hotel was great. Clean, good internet to make our teens happy and accomodates my family of 6 in one bedroom, which is a must for us. The only thing that was not so good was that the pool was going to be closed the next day and we didn't know. Since we had promised the smaller kids some pool time and we arrived later at the hotel we had to rush to get at least 15 minutes in the pool with the kids. The breakfast was great and we all enjoyed it. We would definately stay again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Marisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle1900, Guest Relations Manager at Hampton Inn And Suites Montreal, responded to this review, August 26, 2013
Thank you for your review of your past stay with us. We are glad that you had a pleasant overall experience at our property. We sincerely apologize that the comfort of your stay was interrupted due to pool closure.The next time you have the opportunity to travel to the area, I do hope that you will give us the chance to redeem ourselves. Thank you again for your taking the time to post your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, Canada
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 16, 2013

Clean room, very polite and helpful staff. Located in the industrial area of Dorval, and near the airport (15 Minutes). The shuttle drivers were very nice.

The only thing missing was a restaurant. Continental breakfast was available-excellent, with large variety, but an evening dining area would be a benefit. If you have no car, you are unable to eat dinner as everything is on the other side of the highway.

Room Tip: King size beds are very comfortable.
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TL C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 12, 2013

we've stayed here before and i've always looked forward to the day when we could return.

we had a larger room which gave us extra space for our hotel picnic supper and 2 queen beds as opposed to the usual 2 doubles.

pool is warm (i could have used a hot tub this particular trip so i did miss that) and there are lots of towels poolside.

the breakfast is amazing, more so than other hamptons because they have REAL MONTREAL BAGELS at breakfast! it's worth the trip right there :) may i suggest adding cheese curds to the mix? you can't get the real ones outside of quebec. lots of hot and cold choices for food, different blends of coffee and about 8 different tea blends, plus hot chocolate for the kids.

easy on and off highway access which is good for q quick overnighter. thanks for the stay!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn And Suites Montreal

Property: Hampton Inn And Suites Montreal
Address: 1900 Trans Canada Highway, Dorval, Quebec H9P 2N4, Canada
Phone Number:
Location: Canada > Quebec > Dorval
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Dorval
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn And Suites Montreal 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hampton Inn Suites by Hilton Montréal (Dorval) is a four-star hotel that features 143 luxurious rooms and suites. Our hotel is conveniently located in the West Island, in close proximity to many restaurants, malls (Place Cote Vertu, Fairview shopping center) Guzzo movie theatres. We are just 20 minutes from downtown Montreal and seven kilometers from the Pierre Elliott Trudeau International Airport. FREE Deluxe breakfast (hot and cold items) FREE Shuttle to/from P.E. Trudeau International Airport & Dorval train station FREE WIFI  FREE Parking Flat Screen 37” HDTV Bar-lounge open Mondays-Thursdays (17h00-23h00). Bar menu available Suite Shop Indoor swimming pool & fitness center  On-site Suite Shop & coin-operated laundry facility Microwave, mini-fridge, and coffeemaker in all rooms & suites ... more   less 
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Also Known As:
Hampton Inn And Suites Montreal Hotel Dorval
Hampton Inn Montreal
Hampton Inn Dorval
Dorval Hampton Inn

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