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“What an amazing treat.”

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Hotel MTL EXPRESS Montreal Airport
Ranked #4 of 7 Hotels in Dorval
Niagara-on-the-Lake, Canada
Level 4 Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“What an amazing treat.”
Reviewed July 4, 2013

We like to stay at Best Western Hotels whenever possible and this review will explain why we are hooked on Best Western. We made our reservation approximately a week prior to our arrival for three nights. We got a great rate and the room was so nice, so clean and, for the most part, so quiet. Our stay was further enhanced by the wonderful, friendly staff who welcomed us warmly and had us in our room within a very short time and this a holiday weekend yet. We were further pleasantly surprised by the great little bar and very nice restaurant in the lower level which serves not just a continental breakfast but a full delicious meal, wonderful which is included in the hotel rate, bonus! Not all hotels have such nice amenities, nor such pleasant, friendly accommodating staff. We met a very nice young man, his name is Rhys, and he had just started working in the bar. He made us feel so welcome and we were really impressed by his great personality and warmth. We had friends join us in the bar as well and they too enjoyed themselves immensely, thanks Rhys. We will return.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Constance B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, July 5, 2013
Good day Mme Constance B,

Thank you for taking the time to write about your excellent experiences in our Hotel. We are happy that our services met yours needs.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. !

If we can be of any assistance for your futures reservation, do not hesitate to contact us at any times.

Sincerely,

Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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656 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Blainville, Canada
2 reviews
Reviewed July 2, 2013

Nice room and staff very polite and courteous. would recommend to look at putting something, a step in front of the whirlpool to prevent someone to slip and hurt themselves. overall service good and very good breakfast

  • Stayed June 2013, traveled on business
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Review collected in partnership with Best Western

Helpful?
Thank Gilles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, July 5, 2013
Dear Gilles C,

We thank you for your wonderful feedback and suggestion. We are delighted to hear that you enjoyed your stay, and we hope to be able to accommodate you again in the near future.

Sincerely,

Jolenè Dube
Front Desk Manager
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Ticonderoga, New York
Level 3 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 29, 2013

This Best Western at the Montreal Airport is one of the best. Check in service excellent, rooms excellent. Nice pool, a bit closed in but nice, Excellent Restaurant. When we stay at the hotel to catch an early morning flight we always plan to have dinner at the restaurant.

Many hotel's give a free continental breakfast, but this one gives a FREE HOT BREAKFAST that you order from a menu. Excellent choices, just a real nice start to the day.
On our return flight we didn't need a hotel, but stopped just to buy breakfast at this hotel it was so reasonably priced and excellent quality.

WE always stay here when we have an early flight out.

Room Tip: If possible call the hotel direct and don't bother with on line or 800 numbers.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, July 5, 2013
Dear traveler from New York,

Thank you for taking the time to write your good feedback.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope you will stay with us at the Best Western Plus the next time you are in Montreal.

We look forward to your return.

Sincerely,

Jolene Dube
Front Desk Manager
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Berlin, Germany
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 24, 2013

Located near the airport. In general easy to reach by car from the airport. When we arrived, there was a lot of construction work going on and we had some problems finding the hotel. The front desk staff was very friendly and helped us out with coins for the beverage vending machine.

In comparison to other hotels we stayed in during our Québec trip quite pricey but if you need a stopover accommodation near the airport it's OK. Nothing fancy. We wouldn't choose it for a longer sightseeing trip as the neighborhood is quite dull and far away from downtown Montreal.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank carlo_und_tiffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, June 27, 2013
Dear Traveler from Berlin,

Thank you for choosing the Best Western Plus Montreal Airport for your post fight “stop over”.

The reorganization of the Dorval roads should be over soon which will make it easier for our guests to get to the hotel and the surroundings a lot nicer.

I am pleased to know that our wonderful courteous front desk staff was able to help you during your stay. Your feed back is highly appreciated it’s an encouragement to all the staff. Thank you !

If there is anything we can assist you with do not hesitate in contacting us 1-800-361-2254

Hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 5 Contributor
78 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 20, 2013

Stayed here while visiting Montreal prior to flight to Edmonton. Hotel is a few minutes drive to airport but with all the road works it is a bit difficult to locate as the sat nav gets confused. Overall good rooms and service, but was a little surprised the bartender expected a 15% tip for serving us 3 beers while we were sitting at the bar, which seemed excessive. Restaurant is good. To get into Montral take the free shuttle to the airport then take the 747 bus downtown.

  • Stayed June 2013, traveled with family
    • Value
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Helpful?
Thank Sadie64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, June 27, 2013
Dear Traveler,

Thank you for taking the time to share with us your experience.

We are very happy you enjoyed our services and rooms.

The city of Dorval is currently undergoing road reorganizations which may cause a little confusion. We are looking forward in these modifications to be finished to have better access to our hotel.

According to the restaurant service norms in Quebec, a 15% gratuity is the adequate amount to give. Although, this norm is not mandatory; we do apologize for the inconvenience of this situation. We hope to welcome you back at our hotel real soon.

Do not hesitate in contacting us at 1-800-361-2254 if you need any assistance.

Have a great day !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Binbrook
Level 5 Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 19, 2013

I attended a convention here and stayed with my wife who came with me to visit Montreal. The room was very clean and well laid out. We had a queen room near the far elevator and it was very quiet. The staff were very helpful. Breakfast was good. Didn't have time to try the exercise room or the pool. My Tom-Tom GPS was up to date and it handled all of the area construction.

My wife picked up a 3-day bus pass at the drug store by the traffic circle as we came in from Toronto. She used the hotel shuttle to the airport where she caught the STM express route 747 bus right into downtown Montreal.

Room Tip: I liked the 3rd floor and the wing with the 350 series rooms were quiet.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 21123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, June 21, 2013
Dear Guest,

I would like to take you for choosing the Best Western Plus Montreal Airport for your trip to Montreal.

I am also happy to hear that you and your wife had an amazing experience with us. Your feedback is very much appreciated.

If you need any future assistance do not hesitate in contacting us at 514-631-4811 or 1-800-361-2254

Hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel MTL EXPRESS Montreal Airport

Property: Hotel MTL EXPRESS Montreal Airport
Address: 13000 Cote de Liesse, Dorval, Quebec H9P 1B8, Canada (Formerly BEST WESTERN Montreal Airport Hotel)
Location: Canada > Quebec > Dorval
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Dorval
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel MTL EXPRESS Montreal Airport 3.5*
Number of rooms: 173
Official Description (provided by the hotel):
The hotel is currently closed for renovations. We look forward to welcoming you again in the spring of 2018. Please accept our sincere apologies for the inconvenience. An airport property, located 2 minutes from Dorval (YUL) International airport, offering free wifi, free continental breakfast, on-site restaurant, and discounted Park and Stay rates. ... more   less 
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Also Known As:
Best Western Dorval
Montreal Airport Best Western
Dorval Best Western

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