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“Excellent place / Very satisfied” 5 of 5 bubbles
Review of Hotel MTL EXPRESS Montreal Airport

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Hotel MTL EXPRESS Montreal Airport
Ranked #4 of 7 Hotels in Dorval
Ottawa, Ontario
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Excellent place / Very satisfied”
5 of 5 bubbles Reviewed March 12, 2013 via mobile

Second time at the hotel and again, extremely satisfied. Took advantage of the long stay parking and expeditious shuttle service to the airport.

We had a good dinner at the on site restaurant (no need to leave the hotel).

Highly recommended.

Stayed May 2012
Helpful?
Thank Hole_Hole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, March 14, 2013
Good day traveler from Ottawa,

We are truly happy you enjoyed our forfeit available including the room for 2 persons, shuttle service 24/24 that run about every half hour , a continental Plus breakfast served from 5h00am at the reception level and long term parking located 1 min away from our hotel.

Also available amenities such as free wireless internet, gym access, access to a business center, swimming pool (small pool 1.10M deep). We also have onsite a restaurant and bar open from 5h00pm to 10h00pm, a massage center, a souvenir boutique.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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655 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Niagara Falls
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 8, 2013

I stayed here for 2 nights on business. I had business to attend to at one of the airport hotels and staying here was very convenient, the best western had a free shuttle to the airport which was perfect cause it allowed me to leave my car behind and not have to worry about parking. The shuttle ran every 30 minutes and was always on time so I was never late coming to or from the hotel. Free wifi in the room which was perfect. Staff was very helpful and friendly. I stayed in a room with 2 Double and the room was clean and comfortable.
There was also a free continental breakfast which was good, they had fruit, yogurt, eggs, bacon, toast, bagels, cereal, waffles, and oatmeal. I found it was a decent selection of food to start off your day and there was a staff member there keeping an eye on things and re-filling the food as needed which was nice, so they never really ran out of anything.
The hotel was only about a 15 minute drive from downtown Montreal which was nice too, and it was an easy commute to get there. It is also located near a mall that has a Walmart nearby so if you have any quick needs there is a shopping plaza less than a 5 minute drive away.
I did not use the pool or eat in the restaurant on site.
I would definitly choose this hotel again for future travels.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cait271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, March 12, 2013
Hello traveler from Niagara Falls,

Thank you for taking the time to write about your excellent experiences in our Hotel. We are happy that our services met yours needs.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. !

If we can be of any assistance for your futures reservation, do not hesitate to contact us at any times.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 6, 2013

Amazing location. Very close to the airport and they offer a free shuttle. I didn't have to wait more than 10 minutes to get the shuttle to the hotel. Rooms were very comfortable. I stayed in both a King and Double during my stay and both were great. Staff were friendly and helpful and the WiFi was good. Also very close to the train station.

Room Tip: Very long hallways, both second and third floors were good.
See more room tips
  • Stayed March 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, March 12, 2013
Dear traveler from Georgetown,

We always appreciate when our guest take of their time to let know others about their experience at our Best Western Dorval.

We are very happy that you enjoyed our services and we hope to see you again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 4, 2013

Very convenient place to stay for our family to fly out for a morning flight. Breakfast opened early enough and there was a good selection to get us going. Best to confirm if parking is on site or not.

  • Stayed February 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, March 12, 2013
Good day traveler from Kingston,

Thank you for sharing your good experience with us.

It is true to say that at this time of the year we are having a forfeit available including the room for 2 persons, shuttle service 24/24 that run about every half hour , a continental Plus breakfast served from 5h00am at the reception level and long term parking located 1 min away from our hotel.

Also available amenities such as free wireless internet, gym access, access to a business center, swimming pool (small pool 1.10M deep ). We also have onsite a restaurant and bar open from 5h00pm to 10h00pm, a massage center, a souvenir boutique and an ATM machine if needed!


Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall
1 review
3 of 5 bubbles Reviewed February 28, 2013

The room was beautiful looking but the bed was uncomfortable especially the pillows. Paid for sleep and fly and ended up having to take a taxi to the airport because the shuttle was full.disappointing. the front desk staff were not helpful at all. (Quite arrogant actually). Next time I will stay at home and get up early for the airport. This was not worth my money at all.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Shawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, March 12, 2013
Dear travel from Cornwall,

I wish to apologize for all inconveniences that occurred with our shuttle service and the way that our desk clerk handled the situation causing your disappointment.

We did receive so many compliments throughout the years on our mattress and pillows that I sincerely hope you will give us another opportunity to extend our usual hospitality.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
montreal
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

Loved this hotel!! Not only is it clean, conveniently located and filled with great staff but you can also leave your car at the hotel parking lot and a shuttle comes by every five minutes to take you to the airport!! When you come back from your trip you jump back on the shuttle to your car!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank katfradette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, February 26, 2013
Dear Gest,

Thank you for taking the time to write your good feedback.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and will be there to serve you again during your next visit in Montreal.

We look forward to your return.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

It was close from the airport, and shuttle bus was helpful service.
I could be nicer if I can get the bus schedule on their website.
Staffs were nice and the room was good too:)
Only thing that I was wonder is, the all the rooms entrance doors makes big sounds, unless we are so careful o close the door.
Each time the next boom person goes out, it made big noise,that w can wake up.
If the doors not make sounds, this hotel can be even better :)

Room Tip: Better to check the shuttle bus time, if you go from the airport o the hotel.
See more room tips
  • Stayed February 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MegMeg1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jolene D, Front Office Manager at Hotel MTL EXPRESS Montreal Airport, responded to this review, February 26, 2013
Dear Guest,

We always appreciate when our guest take of their time to let know others about their experience at our Best Western Dorval.

We are very happy that you enjoyed our services and we hope to see you again.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel MTL EXPRESS Montreal Airport

Property: Hotel MTL EXPRESS Montreal Airport
Address: 13000 Cote De Liesse, Dorval, Quebec H9P 1B8, Canada (Formerly BEST WESTERN Montreal Airport Hotel)
Location: Canada > Quebec > Dorval
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Dorval
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel MTL EXPRESS Montreal Airport 3.5*
Number of rooms: 173
Official Description (provided by the hotel):
An Airport property, located 2 minutes from Dorval (YUL) International airport, offering free wifi, free continental breakfast, on-site restaurant, and discounted Park and Stay rates. ... more   less 
Also Known As:
Best Western Dorval
Montreal Airport Best Western
Dorval Best Western

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