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Quality Suites Drummondville
Ranked #1 of 7 Hotels in Drummondville
Certificate of Excellence
Montreal, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Will stay again”
Reviewed May 25, 2013

This hotel seemed brand new. Very clean and roomy suite. Wifi and breakfast included. Ample parking and friendly staff. The hotel is well set back from the nearby highway 20 and I slept very well.TA wants me to write more but I think I've said it all.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarLeasing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieveowner, Owner at Quality Suites Drummondville, responded to this review, May 27, 2013
May 27th, 2013

Dear guest,

Thank you for your comments! In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your stay with us. We are happy to know that the facilities in our hotel were up to your liking and that you enjoyed your stay with us.

Again, we would like to thank you for your kind comments and we hope to see you again in our hotel.

Geneviève Milot
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

289 reviews from our community

Traveler rating
    194
    81
    10
    3
    1
See reviews for
107
89
8
47
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Ottawa, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 19, 2013

I have been to Drommondville for 4 years in a row with and have stayed in a different hotel each year. This is the first hotel that has not smelled like smoke. The breakfast there was free and at a hotel anywhere else I would of had to pay about 10-15 dollars. The pool was great for the kids. we are from Ontario and did not speak french and the staff was very good about that. The rooms were very big and spacious for a studio and the hotel property itself was very well maintained. The hotel looks like a castle from the outside. I am almost positive I will be going back to Drommondville next year and i will for sure be staying at the quality suites.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieveowner, Owner at Quality Suites Drummondville, responded to this review, May 27, 2013
May 27th, 2013

Dear guest,

Thank you for your kind comments. In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your stay with us. We are glad to know that the room and its facilities, the breakfast, the pool, as well as the hotel were up to your liking and that you enjoyed staying with us. We hope to welcome you again in a near future!

Geneviève Milot
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 17, 2013

I have stayed at the Quality Inn in Drummondville on several occasions and have been consistently impressed. The staff is friendly and courteous, the rooms are clean, spacious and well maintained - as are all their facilities. The staff greet you by name, are bilingual and so very helpful! The General Manager is also very approachable and is personally available when you need him.

The hotel also has some corner units that can function as a convenient meeting room. I can't say enough positive things about this particular hotel. I travel a great deal for business, and believe me when I say that this hotel is a GEM!!

I highly recommend it for a business or personal traveler.

Room Tip: A continental breakfast is included, but there is no formal restaurant or dining room.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 239Sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieveowner, Owner at Quality Suites Drummondville, responded to this review, May 27, 2013
May 27th, 2013

Dear guest,

Thank you for your comments! In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your stay with us and to give us your comments. We are glad to know that the service your received from our staff and the cleanliness of your room as well as its features were up to your liking.

Again, we would like to thank you for your kind comments and we hope to welcome you again in our hotel!

Geneviève Milot
Owner
Report response as inappropriate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brampton, Canada
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 28, 2013

Helpful front desk staff, nice clean rooms, nice beds, kitchenette, nice breakfast, good pool. Even a rose offered to me at checkout! For an english speaking traveller in this area this hotel is top notch

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sgttrucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieveowner, Owner at Quality Suites Drummondville, responded to this review, April 2, 2013
Dear guest,

Thank you for your comments! In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your stay with us and to give us your comments. We are glad to hear that the breakfast, the room and its facilities, as well as the staff quality service were up to your liking and that you enjoyed the rose at departure.

Again, we would like to thank you for your kind comments and we hope to welcome you again in a near future!

Geneviève Milot
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicagoland
Level Contributor
69 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 17, 2013

Stopped one night passing through for work. Staff was very tolerant of my non-french speaking skills. Room was very clean - Older property and very well maintained. A rose for each guest on departure from a local greenhouse across the highway. Basic continental breakfast was served. Would stay again if in the area.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieveowner, Owner at Quality Suites Drummondville, responded to this review, April 2, 2013
Dear guest,

Thank you for your comments! In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your stay with us. Your comments on the room and its facilities, as well as the staff quality service were very appreciated. We are glad to hear that you enjoyed your stay with us!

Again, we thank you for your kind words and we hope to welcome you again in a near future!

Geneviève Milot
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laval, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 10, 2013

I have been staying 2 nights a week at Quality Suites since July 2006. Since my first stay, they kept their superior standards of personnalized services. All the employees are working hard to make your stay memorable. The rooms are spacious and clean. I enjoy the gym, the newspapers at my door every morning and the breakfast. I recommend that hotel to business people but also to family and couples.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Normand B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieveowner, Owner at Quality Suites Drummondville, responded to this review, April 2, 2013
Dear guest,

Thank you for your comments. In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your stay with us and to give us your comments regarding the room and its facilities, as well as the staff quality service. We are glad to hear that you enjoyed your stay with us and to count you as one of our guest since 2006.

Again, thank you for your kind comments and we hope to welcome you again in a near future!

Geneviève Milot
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 2, 2013

We spent two nights at the Quality Suites in Drummondville on our way to, and on our way home from the East Coast.

The hotel is situated at good point for a drive from Toronto, although road work and detours, certainly not the fault of the hotel, made it a little tricky to get to, despite being right beside the highway.

The rooms we had on both trips were very nice, and the beds were really comfortable. The bathroom was spotless, and I liked the shower curtain so much that I purchased on from the hotel! The hotel staff was very friendly and bilingual. The breakfast room was quite pleasant and had a wide variety of food on offer, from cold cereal to oatmeal, scones, fresh bread and bacon and eggs and sausages,etc. They had newspapers available too, which was a really nice touch.

Next door to the hotel was a Couche-Tard store, so we were able to stock up on snacks for our trip without having to hunt down a store in a strange town.

We would definitely stay at this hotel again, and have already recommended it to our friends and family.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank torontorita55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genevieveowner, Owner at Quality Suites Drummondville, responded to this review, April 2, 2013
Dear guest,

Thank you for your comments! In order to offer you the best possible service we enjoy getting feedback from you. It is also our goal to provide our guests with the same pleasant and friendly service which you have come to expect at our hotel over the years.

This is why we would like to thank you for taking a minute of your time to write a review about your stay with us and to give us your comments. We are glad to hear that you enjoyed your stay with us and that almost everything was up to your liking.

As for the construction, we are sorry to hear that it was a little harder to get to us. Even if we can't control this situation, please feel free to call us at any time if you need help on the road or assisstance. There is someone 24/7 to help you out.

Once again, we thank you for your comments and we hope to welcome you again in a near future!

Geneviève Milot
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites Drummondville

Property: Quality Suites Drummondville
Address: 2125 Rue Canadien, Drummondville, Quebec J2C 7V8, Canada
Phone Number:
Location: Canada > Quebec > Drummondville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Drummondville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Drummondville 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
The QUALITY SUITES DRUMMONDVILLE is a young, completely smoke-free hotel, seeking to offer the best service for its guests. Whether your purpose is business or leisure, you will be charmed by our 71 suites, all equipped with a kitchenette, fridge and free wireless high speed internet service, all offered at a competitive rate. A healthy all-you can eat deluxe continental breakfast is included with every suite. But we don’t just stop there! We also offer access to an indoor swimming pool with integrated spa, exercise room and a business centre to accommodate all our customers. No efforts have been spared to meet the needs of corporate as well as leisure guests. Since 2006, the Quality Suites Drummondville has received the highest honour awarded by Choice Hotels Canada, the Gold Hospitality Award. Gold Awards are presented to properties that consistently demonstrate excellence in exceeding Choice’s high quality assurance and guest relations’ standards. But this, year we outdid ourselves by winning Choice Canada’s prestigious Platinum Hospitality Award. Also, for the second year in a row, top honours went to the Quality Suites for winning an Apex Award for the 'Highest Likelihood to Recommend' scores for both Quebec and Canada after receiving the highest levels of guest satisfaction scores in Quebec and Canada from among more than 290 Choice Hotels® across Canada. The award, entitled the ‘Highest Likelihood to Recommend’ is based on results from a post-stay electronic guest survey conducted by a third party and designed to gather valuable information about every aspect of the guest’s experience, including how likely guests were to recommend the hotel to friends, family and co-workers. The hotel also garnered the ‘Spirit of Hospitality’ 2010 APEX Award for the Quebec region. There are many reasons why we want to keep going in the same direction and make your stay feel like your home away from home. We would be pleased to also put your name on our extensive list of regular visitors who found their way to Drummondville and the Quality Suites. ... more   less 
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Also Known As:
Quality Suites Drummondville Hotel Drummondville
Quality Inn Drummondville
Quality Hotel Drummondville
Quality Suites Drummondville Quebec

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