Spent 3 days at this hotel. Hotel is handicapped accessible, doors and elevators allow plenty of room f the disabled. Staff were very pleasant and helpful, continental breakfast was included. Hotel had a pool and exercise room, although they were both small, they serve the purpose. Our room was well kept, came with most amenities, such as microwave, coffee maker (with coffee, tea, hair dryer, iron board and some dishes and utensils. Best part was our suite, had 2 queen beds with 1 bed located in a room with a partition (doors) for privacy. This however I see as a problem, for if doors are closed the room would either be cold or hot depending on time of year as heater/air conditioning unit was only in this room. But still came in useful when getting dressed. An issue we had was we could not figure out how to use the heating and it got very cold in room our first night as instructions on thermostat were in French. We noticed this especially next morning when we awoke. Unit was off and had to be adjusted, but when we arrived the room was very comfortable so we did nothing with it. However when I reported what had happened to the hotel and they instructed me on what I had to do, the problem was quickly rectified and upon checkout they gave me a 15% discount for our inconvenience, an unexpected surprise. Overall a nice place to stay, decent rates and pleasant staff. Oh and also at checkout they allow all female quests the choose a free rose from a vase at the front counter. A nice added touch.
- Official Description (provided by the hotel):
- The QUALITY SUITES DRUMMONDVILLE is a young, completely smoke-free hotel, seeking to offer the best service for its guests. Whether your purpose is business or leisure, you will be charmed by our 71 suites, all equipped with a kitchenette, fridge and free wireless high speed internet service, all offered at a competitive rate. A healthy all-you can eat deluxe continental breakfast is included with every suite. But we don’t just stop there! We also offer access to an indoor swimming pool with integrated spa, exercise room and a business centre to accommodate all our customers. No efforts have been spared to meet the needs of corporate as well as leisure guests. Since 2006, the Quality Suites Drummondville has received the highest honour awarded by Choice Hotels Canada, the Gold Hospitality Award. Gold Awards are presented to properties that consistently demonstrate excellence in exceeding Choice’s high quality assurance and guest relations’ standards. But this, year we outdid ourselves by winning Choice Canada’s prestigious Platinum Hospitality Award. Also, for the second year in a row, top honours went to the Quality Suites for winning an Apex Award for the 'Highest Likelihood to Recommend' scores for both Quebec and Canada after receiving the highest levels of guest satisfaction scores in Quebec and Canada from among more than 290 Choice Hotels® across Canada. The award, entitled the ‘Highest Likelihood to Recommend’ is based on results from a post-stay electronic guest survey conducted by a third party and designed to gather valuable information about every aspect of the guest’s experience, including how likely guests were to recommend the hotel to friends, family and co-workers. The hotel also garnered the ‘Spirit of Hospitality’ 2010 APEX Award for the Quebec region. There are many reasons why we want to keep going in the same direction and make your stay feel like your home away from home. We would be pleased to also put your name on our extensive list of regular visitors who found their way to Drummondville and the Quality Suites. ... more less
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- Also Known As:
- Quality Suites Drummondville Hotel Drummondville
- Quality Inn Drummondville
- Quality Hotel Drummondville
- Quality Suites Drummondville Quebec