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“Quelle Surprise!”

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Hotel & Suites Le Dauphin Drummondville
Ranked #2 of 7 Hotels in Drummondville
Certificate of Excellence
Vancouver
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Quelle Surprise!”
5 of 5 bubbles Reviewed August 26, 2011

From the outside, this hotel does not look great. I arrived late and walked in with some trepidation.
Aha! What a pleasant surprise. The owners have obviously invested a lot into this hotel. Very nicely renovated. My room was very classy and very nice, and decor is cool, the restaurant was excellent and the people very friendly. What else could I want!?
Good job, keep it up.
Advice to management: even some Drummondville locals don't think this is a good place to go (or recommend!) because they haven't seen it or experienced it. Welcome your own residents for lunch!
And for all those traveling this month... safe travels - thedonk

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank thedonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DauphinDrummondville, Director of Sales at Hotel & Suites Le Dauphin Drummondville, responded to this review, August 29, 2011
Thanks for your comments! In the last 3 years, we did a lot of renovation in our room, hallway and restaurant. Our guest really like our brand new urban room. We wish to welcome you again soon. The team of the Hôtel & Suites Le Dauphin Drummondville.
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249 reviews from our community

Traveler rating
    104
    110
    20
    10
    5
See reviews for
66
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9
56
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Richmond, Virginia
1 review
5 of 5 bubbles Reviewed August 7, 2011

We stayed in this hotel on the way back from Quebec City to Montreal. The hotel is in a great location close to highway. Excellent service and great amenities. My kids loved the pool. The room is very clean and comfortable. I would recommend this.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tlv_sai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DauphinDrummondville, Director of Sales at Hotel & Suites Le Dauphin Drummondville, responded to this review, August 9, 2011
We would like to thank you for your comment and we appreciate that your recommand our hotel. We wish to welcome you again soon. The team of the Hôtel & Suites Le Dauphin Drummondville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nova Scotia
Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed June 12, 2011

Decided to give this hotel a try after driving 8 hours and then seeing the large billboard on the highway saying it was rated 4 stars. We were not disappointed. The bed was very comfortable. A couple of suggestions though...a towel rack at the sink to hang up hand towels, facecloths would be nice and a hook in the tub area to hang up a bathrobe would also be helpful.
We ate at the restaurant for dinner and it was ok. I had the braised beef rib and even though it was cooked with a beer barbecue sauce, I found the flavour to be very odd, almost a gamey taste, but I ended up sharing it with my husband and he liked it. I would definitely stay at this hotel again if we are ever in the area but I would probably think twice about eating at the restaurant.

Stayed June 2011, traveled as a couple
Helpful?
1 Thank gingyNovaScotia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DauphinDrummondville, Director of Sales at Hotel & Suites Le Dauphin Drummondville, responded to this review, June 14, 2011
Thank you for taking the time to give your comments about our establishment. Guest satisfaction is very important to us. We would like to take the opportunity to inform you that we offer seasonal menu at the restaurant, so the menu change frequently. In our menu we always offer a mix of classic and innovative dish. We hope we will have the opportunity to welcome you again in our hotel and restaurant. Hôtel & Suites Le Dauphin.
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cantley
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 18, 2010

Booked for a relaxing week end and found out the place was dirty plus outdated. we ask for a superior room and to our suprise, it was in the basement next to the laundry room. Plus there was a congress that week-end that we were NEVER notefy. We left Wow and rated #2 in Drummondvile. Pas tres propre et pas renover.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ontheroad2000Cantley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DauphinDrummondville, Director of Sales at Hotel & Suites Le Dauphin Drummondville, responded to this review, January 26, 2011
We would like to thank you for your comments. We are sorry for the inconveniences that you suffered during your stay at our hotel. The cleanest of our property is very important for us. Also, we make constantly improvements and renovations to increase the quality of our establishment. By next spring, we will have completely renovate 30 new rooms for a total of 60 rooms in the last two years. Take a look at our “Urbain” room on our website.
Hopefully we will have the opportunity to welcome you again !
The management of the Hôtel & Suites le Dauphin of Drummondville.
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Campinas, SP
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed October 16, 2010

We really enjoy this cozy and charming hotel.
People were extremelly polite and nice, trying to help anytime, anyway.
Breakfast was very tasty (fruits, yougurts, bread, milk, juices, many options).
Rooms were perfect. Each room is equiped with computer with Internet access and safety box.
Everything was clean and nice.
The hotel is a bit far from the downtown, but if you have a car, it´s around 15 minute ride to be there. Easy and quick!
I recommend this hotel!

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cparmezzano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Level Contributor
63 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed July 22, 2010

As I approached this hotel along the "strip" leading off the highway, I was afraid that it would be like just about every other chain hotel I've ever stayed in: clean and clinical, but not somewhere you'd actually enjoy. That first thought, however, was the only negative impression I formed during our 36-hour stay at the Dauphin. Our room seemed to have been designed by someone with taste and originality, not just furnished from a template back in head office. Yet for all that class - there's no better word - the Dauphin was friendly and relaxing. And by the way, don't judge Drummondville itself by the "strip"; you should go to the old part of town, by the main square, down by the river, where there are a bunch of good restaurants and interesting shops. I'd go back to Drummondville and the Dauphin in a minute.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank botafogoblogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DauphinDrummondville, Director of Sales at Hotel & Suites Le Dauphin Drummondville, responded to this review, March 3, 2011
We would like to thank you for your comments. We are glad you enjoy your stay at our hotel and in our city. By next spring, we will have completely renovate 30 new rooms for a total of 60 rooms in the last two years. Take a look at our “Urbain” room on our website.
We hope to see you soon!
The management of the Hôtel & Suites le Dauphin Drummondville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drummondville, Canada
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 11, 2007

I've been to that hotel with my family. At the arrival, the front desk clerk was very helpfull and suggest alot of activities even if there were no snow... It helped keep my son busy...

The room was very clean and we enjoyed having a refrigerator. The pool with integrated spa was very warm and clean also.

We will definitively stay there next time will be in the Drummondville area.

  • Liked — the friendly staff
  • Disliked — -
  • Tips/Secrets — think to bring your bathing suit
  • Stayed December 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Genevieveowner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel & Suites Le Dauphin Drummondville

Property: Hotel & Suites Le Dauphin Drummondville
Address: Boulevard St-Joseph, Drummondville, Quebec J2C 2C1, Canada
Phone Number:
Location: Canada > Quebec > Drummondville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Drummondville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel & Suites Le Dauphin Drummondville 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Hotel & Suites Le Dauphin Drummondville is located between Montreal and Quebec city. Our property is a 4-star hotel and we are well known for the quality of our services. Guest satisfaction is our priority. We offer an inside swimming pool, restaurant, bar, meeting room, free high speed internet, health center and much more. ... more   less 
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Also Known As:
Hotel Le Dauphin
Hotel & Suites Le Dauphin Drummondville Quebec

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