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“Would Have No Problem Booking Again....”

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Quality Suites Montreal Aeroport
Ranked #2 of 3 Hotels in Pointe Claire
Halifax, Canada
Level 5 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Would Have No Problem Booking Again....”
Reviewed September 13, 2012

I just returned from a 3 day stay at the Quality Suites in Pointe Claire. I was very satisfied with the room, the staff & the onsite restaurant Nickels.
Room was as pictured, (stayed in 722) with the bedroom behind 2 French doors, and a living area with couch, seating, table with 4 chairs, mini kitchenette of sorts, and good sized flat screens in both areas.
I’d think it would be great for a family traveling, but I had it all to myself. Everything was clean and room seemed recently upgraded, including the bathroom which was spotless.
I had the King bed which had at least 6 pillows, lots of towels ect in the bathroom, 2 doors to the bathroom, one from each room and even a little work area between the bedroom and the bathroom.
Good shuttle service from the airport, the shuttle from the hotel 2 mornings was a pretty dirty old minivan, which was a bit of a shock after everything else being top rate.
Food at Nickels was tasty and what I’d expect to pay, service was pretty good as well. There is an IGA within a 5 minute walk, area felt very safe.
I would certainly stay here again without hesitation.

Room Tip: They tell me all rooms are the same size, avoid the highway side as the traffic might bother a light...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave154976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna D, General Manager at Quality Suites Montreal Aeroport, responded to this review, October 17, 2012
We appreciate you taking the time to write a review of our property following your recent stay with us in Pointe Claire. It was our pleasure to host you as our guest! We are always striving to improve our hospitality and service and we appreciate your kind words about the Quality Suites Pointe Claire. We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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207 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Canada
Level 6 Contributor
243 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed September 2, 2012 via mobile

No real complaints other than finding a used bar of soap in the bathtub. Otherwise, clean room, comfortable beds, easy check in and out, upbeat staff. No breakfast included. Pricey restaurant on premises. Other more reasonable restaurants nearby. Near major thoroughfare so constant hum of traffic.
Easy access to routes downtown or to airport.
Pricey so I'd check area before staying here again.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mslade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna D, General Manager at Quality Suites Montreal Aeroport, responded to this review, September 12, 2012
First, I would like to thank you for taking the time to write a review for us.

I will be sharing your comments about your room cleanliness with our Executive Housekeeper – our entire housekeeping team works very had to ensure high standards of cleanliness and feedback from guests is always appreciated.

We strongly feel that our rates accurately reflect the type of accommodation, amenities and quality we offer in our market area.

We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 4 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 30, 2012

I always Stay at a Choice hotel Chain', But this Hotel Always Made me Feel at home,Quality Suites'Point Claire',The Staff is Helpful and Friendly all The time,The Food always Good at In House 'NIckels',Its Hard enough to be away From Home From Family on Business,this hotel is My Family away from Home!!,Even I go on Vacation With my Family I always Stay at a Choice Hotel Chain''Awsome Hotels...

Room Tip: All rooms are Good ''
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna D, General Manager at Quality Suites Montreal Aeroport, responded to this review, September 12, 2012
Many thanks for taking the time to share your kind compliments on TripAdvisor and we will look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maynard, Massachusetts
Level 5 Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 24, 2012

We had a very nice suite with lots of amenities - microwave, frig, sink, coffee maker (even included tea) (assume they all worked - we weren't in the cooking mode). Lots of comfortable chairs. Couple of TV's - one in each room of the suite. Good reading lights over the bed (that's a deal breaker for me) We were up fairly high so city noise wasn't an issue but you are out of the city so a car is needed to get anywhere else.
They have a coffee shop/restaurant downstairs and while the portions are large and the choices are varied, the food isn't very good. I think the dressing on a caesar salad was pure mayonnaise. So good place to stay but you have better choices for food.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bookwoman328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna D, General Manager at Quality Suites Montreal Aeroport, responded to this review, September 12, 2012
We are constantly seeking feedback from our guests, and therefore, the comments and feedback that you kindly shared during your stay and in your review, were indeed appreciated and used to review certain areas of our operations. Although we don’t directly manage the restaurant we do feel that because of their location within our building their services reflect on our own. We will be sharing your feedback with the management and appreciate you bringing your issues to our attention. Thank you once again for taking the time to review the Quality Suites Pointe Claire and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Playa Hermosa, Costa Rica
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 11, 2012

We spent 10 days in the hotel & thoroughly enjoyed our stay.The suite was clean, large, and very inviting. It was very comfortable & had all the amenities we needed. We like firm beds, and the king bed was firm.The staff was very pleasant & helpful. Easy check in & out. If one does not know the West Island of Montreal, the " Aerport" part of the name is misleading, as the hotel is not near the airport.
The hotel has a passable "franchise" restaurant. Within short drives there is a variety of good restaurants, as well as supermarkets & a shopping center.
The arrangement of furniture varies, so check your suite before unpacking.
Great value.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bengt F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna D, General Manager at Quality Suites Montreal Aeroport, responded to this review, September 12, 2012
It sounds like we were able to meet all your expectations and exceed some. We thank you for your kind comments and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 31, 2012

Stayed here 2 nights with my husband while visiting relatives. Check-in was a breeze. The room was clean and had all necessary ammenities. I just wish the mattress was a little more soft. Too firm for my taste so I had to take a point off (didn't get a good night's sleep).

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Monika S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna D, General Manager at Quality Suites Montreal Aeroport, responded to this review, September 12, 2012
We were disappointed to hear that despite the good service and great location your suite was just not a match for you, we do appreciate hearing your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Canada
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 28, 2012

We stayed there recently with a young baby (10 weeks old). When we checked in they asked if we would like a crib. I said yes, and a crib was delivered immediately to our room. We didn't have to wait at all! That was impressive.

The room was comfortable and large. I like that we could shut the door on the bedroom after putting baby to sleep and still continue to watch TV as we wound down for the night in the living room area. The fridge was a must for us and we used it lots. The only thing I could advise to improve on is providing supplies like dish detergent for the kitchenette and paper towel. With the baby, I had to do dishes often. The front desk poured some dish detergent in to a cup for us to use, but it would have been nice to have it in the actual room.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank graketti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna D, General Manager at Quality Suites Montreal Aeroport, responded to this review, September 12, 2012
It was our pleasure to host you as our guest! We are always striving to improve our service and we appreciate your kind words about the Quality Suites Pointe-Claire.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites Montreal Aeroport

Property: Quality Suites Montreal Aeroport
Address: 6300 Rte Transcanadienne, Pointe Claire, Quebec H9R 1B9, Canada
Phone Number:
Location: Canada > Quebec > Pointe Claire
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Pointe Claire
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Suites Montreal Aeroport 2.5*
Number of rooms: 162
Official Description (provided by the hotel):
Quality Suites(R) Montreal Aeroport is located near the headquarters of many high-tech, pharmaceutical and aerospace companies and close to many area attractions including Fairview Shopping Centre, La Place Vertu, Casino de Montreal, Olympic Stadium and the Bell Centre.Pierre Elliott Trudeau Intl Airport (YUL) is only 15 minutes away from the hotel and free airport shuttle service is available 22 hours/day. Downtown Montreal is just 20 minutes away and easily accessible by subway.This pet-friendly Quality Suites hotel offers many benefits and features including free WiFi in all rooms, free local calls, an exercise room and a coin operated laundry facility. The on-site 54 Bistro Bar serves breakfast, lunch and dinner. Business travelers enjoy the onsite business centre and meeting rooms that can accommodate up to 85. All beautifully appointed accommodations at this Montreal airport hotel consist of a two-room suite with a separate living and bedroom space. Amenities include refrigerators, coffee makers, hair dryers, ironing equipment, large work desks and 32in LCD television with premium channels. Non-smoking rooms are available. ... more   less 
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Also Known As:
Quality Suites Montreal Aeroport Hotel Pointe Claire
Quality Inn Pointe Claire
Quality Hotel Pointe Claire
Quality Suites Montreal Aeroport Pointe Claire, Canada - Quebec

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