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“Solid Holiday Inn Property” 5 of 5 bubbles
Review of Holiday Inn Pointe Claire Montreal Airport

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Holiday Inn Pointe Claire Montreal Airport
Ranked #1 of 3 Hotels in Pointe Claire
Certificate of Excellence
Ottawa, Ontario
Level Contributor
185 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
“Solid Holiday Inn Property”
5 of 5 bubbles Reviewed July 11, 2013

Very nice Holiday Inn hotel in Pointe-Claire. Rooms have been upgraded as well as the entire property. Comfortable room. Very clean hallways, room, bathroom and bed. We tried the restaurant downstairs for late night snacks and breakfast and food was awesome. Service was also excellent. Book this Holiday Inn property with confidence.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank J9257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHIPC, Front Office Manager at Holiday Inn Pointe Claire Montreal Airport, responded to this review, July 23, 2013
Dear Valued Guest,
Thank you for writing a review about our hotel. We appreciate that you took the time to do so.
Furthermore, we are very happy to read that you had a wonderful experience at our hotel on all levels and in all of the facilities. We truly appreciate the great review as we strive to provide excellent services and accommodations and we are happy that we met our objective during your stay.
We hope to have the pleasure of greeting you again soon,
Melanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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286 reviews from our community

Traveler rating
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    15
    7
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92
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Toronto, Canada
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed July 10, 2013

If you're looking for somewhere to stay close to the hotel HI Pointe Claire is a good choice. The rooms are nice, the staff is very helpful. The buffet breakfast was good. Maybe not worth $17 but pretty good none the less (breakfast was included in my room rate so it was a great value for me). The food in the restaurant is good enough. The thai coconut shrimp was meh, but the steak was great.

One interesting note: It seems they don't have AC in the hallways of the hotel. It was sweaty and humid in the hallways until you got into your room. A little thing, but I feel for the poor employees that had to work in the heat. It was 30+ degrees and humid. I've never experienced that before at a hotel this nice and modern.

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CCheltenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHIPC, Front Office Manager at Holiday Inn Pointe Claire Montreal Airport, responded to this review, July 23, 2013
Dear Valued Guest,
We thank you for taking the time to write a review about our hotel. We greatly appreciate the comments about the rooms and the staff and that you would recommend this hotel to travellers coming to the Pointe-Claire area!
We further thank you for the candid feedback about the restaurant and the hallways. Your comments will be discussed with the appropriate departments.
Kind regards,
Melanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 5, 2013

Came down from Ontario with a bunch of people for the Eurokracy 2013 car show in Napierville. Couldn't believe how clean and cheap the rooms were. Was very surprised that the hotel staff didn't "cheap out" on rooms either, the fact that there were a couple hundred 17-28 year olds partying and carrying on amazed me that the staff did so well. I will definitely be staying here again next year if the hotel sponsors the event again!

Also, the fact that they had an entire section of the parking lot blocked off for us at the show was great!

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHIPC, Front Office Manager at Holiday Inn Pointe Claire Montreal Airport, responded to this review, July 9, 2013
Dear Andrew,
We are happy to read that you appreciated our hotel as a hotel sponsor for the event and the services we provided.
Thank you for taking the time to express your thoughts and your feedback is much appreciated.
Until next year,
Melanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed June 20, 2013

Stay here for a week. Front desk staffs are willing to help with few of my requests. Had breakfast couple of times during my stay and the waitress is very friendly.
Room condition is good, clean and well maintained.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KP117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHIPC, Front Office Manager at Holiday Inn Pointe Claire Montreal Airport, responded to this review, June 26, 2013
Dear Valued Guest,
Thank you for writing a review about your recent stay with us. We are happy to read that we met your expectations and that you took the time to write about our wonderful staff. It is always motivating when one takes the time to acknowledge our staff and property.
We hope to see you again in the near future,
Kind regards,
Melanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
216 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed June 18, 2013

Let's face it, a bland box on the corner of the highway is not a destination for romance or the sights! If you are looking at this hotel it is because you are on business or want something close to the airport. Don't worry, there is nothing wrong here, it all works smoothly, cleanly and inoffensively but you will be forgetting your stay as you leave the hotel. There is a big shopping centre just across the higway and that is probably the most memorable part of the location

Room Tip: If you room overlooks the highway then the traffic runs all night - but not too bad
See more room tips
  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Uktraveller84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHIPC, Front Office Manager at Holiday Inn Pointe Claire Montreal Airport, responded to this review, June 26, 2013
Dear UKTraveller84,
Thank you for your most recent stay at our hotel. We apologize that we did not leave a lasting impression during your stay but we are happy to read that nothing was wrong with your stay overall.
Kind regards,
Melanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed June 4, 2013

First off, the hotel is nice and clean, and the staff are more than friendly. We were there last week with our hockey team of 10 year old boys. 15+ rooms for 3 days = $5k of revenue. As you can imagine, they wanted to use the pool. Two days in a row we were told they could only use "part" of the pool as there were private swimming lessons that were on the go. Private swimming lessons in a small hotel pool - you have to be kidding me! Yes, this was a tough pill for everyone to swallow and it's the first time in my travels that there were swimming lessons going on in a hotel pool. Another downer was that we found out that "kids eat free" in the restaurant when accompanied by an adult. We found this out on the last night as we were packing to leave the next day. Maybe the front desk should have told us all about this great deal as we were checking in? It would have made us stay and eat in the restaurant instead of going out for every meal. Our stay was ok this time, but we are going back to the Hampton Inn down the road to avoid these hassles.

  • Stayed May 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ihatecrummyhotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHIPC, Front Office Manager at Holiday Inn Pointe Claire Montreal Airport, responded to this review, June 6, 2013
Dear Guest,
We apologize about the inconveniences you encountered. Your candid feedback will be discussed with the appropriate Department Heads. We really hope that you give us the opportunity to accommodate you once again and allow us to meet your expectations. Should we be of further assistance to restore your faith and confidence, please do not hesitate to contact us directly and to count on our continued support.
Thank you for your comments,
Melanie
Front Office Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed June 1, 2013

We stayed one night - on May 30, 2013. There were three of us and we booked two rooms. We booked through an inernet site and had no issue checking in. The rooms were clean and appeared fresh. There was a fridge in each room that helped keep our drinks cool!

Staff at front desk was very friendly.

It was very uneventful stay - one we appreciate very much. We were too tired to used the facilities - but noticed there was a pool and a bar.

Room Tip: One suggestion. If you are a light sleeper, ask for a room that is NOT facing highway 40. It could b...
See more room tips
  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank safar22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamHIPC, Front Office Manager at Holiday Inn Pointe Claire Montreal Airport, responded to this review, June 6, 2013
Dear Guest,
Thank you for choosing the Holiday Inn & Suites for your most recent stay in Montreal.
We are delighted to hear that you had a comfortable stay and that your experience at the front desk was a friendly and easy one.
We hope to have the pleasure of greeting you again soon, hopefully for a few more nights.
Regards,
Melanie
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Pointe Claire Montreal Airport

Property: Holiday Inn Pointe Claire Montreal Airport
Address: 6700 Trans Canada Hwy, Pointe Claire, Quebec H9R 1C2, Canada
Phone Number:
Location: Canada > Quebec > Pointe Claire
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Pointe Claire
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Pointe Claire Montreal Airport 3.5*
Number of rooms: 311
Official Description (provided by the hotel):
Pour de l'information en français, visitez: Holiday Inn Pointe Claire Montreal Aeroport Hotel. Welcome to a Warm and Friendly Montreal, Quebec Hotel La Belle Province of Canada We are located in the heart of Montreal's West Island just minutes from Montreal's Pierre Elliott Trudeau International Airport (YUL) with a free airport shuttle and Dorval Train Station.For business, the Holiday Inn Pointe Claire Airport Hotel in Montreal, Quebec offers extensive meeting & convention facilities. Our 14 meeting rooms and nearly 10,000 square feet of space can accommodate up to 750 guests and caters to corporate and social events.Leisure travelers love our close proximity to one of Canada's largest shopping malls: the famous Fairview Mall in Pointe Claire is situated just across the street from our Montreal, Quebec hotel. We're just 20 minutes from downtown Montreal and close to several major tourist attractions and family-oriented activities that can be reached within minutes from our Montreal airport hotel.We offer free high-speed Internet access in each room, free parking, an indoor pool, whirlpool, sauna, squash courts and a fantastic breakfast buffet daily. Our restaurant and bar offer business and casual dining. Guests have 24-hour access to the fitness and business centres. Please make your next reservation at Holiday Inn Pointe Claire hotel. ... more   less 
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Also Known As:
Holiday Inn Pointe Claire Montreal Airport Hotel Pointe Claire
Pointe Claire Holiday Inn
Holiday Inn Pointe Claire Montreal Airport Canada - Quebec

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