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“A good choice in St. Jerome”

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Best Western Hotel St. Jerome
Ranked #1 of 7 Hotels in Saint Jerome
Certificate of Excellence
Ottawa, Canada
Level Contributor
145 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“A good choice in St. Jerome”
Reviewed September 4, 2013

We stayed in the Best Western to begin our cycle on Le Petit Train du Nord. The hotel had everything we needed: large rooms with very comfortable beds, a locked storage room for our bicycles so we could be sure they were safe overnight and an early (6:30) start for breakfast. We were expecting a buffet-style breakfast, but were pleasantly surprised that we were able to place an order and have breakfast brought to our table. Hotel staff were friendly and helpful, giving us good advice on where to eat and how to get to various destinations in St. Jerome. We were also pleased to find that the windows in the room opened so that we were able to enjoy fresh air at night. We will certainly stay there again when we return to St. Jerome.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Hawkhardt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternStJerome, General Manager at Best Western Hotel St. Jerome, responded to this review, September 5, 2013
Dear Hawkhardt,
Thank you for the review! What a great way of exploring the Laurentians on two wheels! This is why we are certified under the Bienvenue cyclistes program and offering; a location to store your bicycle, tools for making minor repairs and information about the cycling routes. We certainly are glad that you had a good time and plan on coming back next year! We look forward to seeing you then!

Sincerely,

Viviane Charron
General Manager
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216 reviews from our community

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    10
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30
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • English first
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English first
Stittsville, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 26, 2013

We needed to be close to the Le P'tit Train du Nord trail for our 3 day ride. We wanted a great night's sleep and a good breakfast. Best Western Plus fit the bill and they even stored our bicycles in a locked storage for the night. Staff were prompt and friendly. We will definitely go there again.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucie Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternStJerome, Front Office Manager at Best Western Hotel St. Jerome, responded to this review, August 29, 2013
Thank you for taking the time to post a review.

We are very happy we could get your biking trip off to a good start.

We hope you will come back and see us again soon.

Sincerely,

Eric Potvin
Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida
Level Contributor
4 reviews
4 hotel reviews
Reviewed August 22, 2013

We stayed overnight at the Best Western in St. Jerome before embarking on a cycling trip on the Le P'tit Train du Nord Linear Park. Great ride, 120 miles over four days, staying at a different bed and breakfast each night. We used Laurentides Tourism bureau to make our arrangements. They did it for free.

We enjoyed our stay at the Best Western and highly recommend it. The rooms were modern, nice, and clean. The free breakfast was very good. My husband had pancakes. I had eggs and green onions. We were also served fresh fruit, toast, orange juice, and milk. The staff at the restaurant and at the front desk were very helpful and friendly. We were really impressed with the breakfast - it was sit down style, not buffet.

We were able to walk from the hotel to the downtown area. We enjoyed the walk. It was about a mile.

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SherryFL2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternStJerome, Front Office Manager at Best Western Hotel St. Jerome, responded to this review, August 27, 2013
Thank you for taking the time to post a review.

Very happy you enjoyed breakfast, and had a restfull night before starting your biking trip.

We hope you will come back and see us again soon.

Sincerely,

Eric Potvin
Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 9, 2013

Decent and clean hotel, though furnishing and decoration were quite old except the TV. The exercise room is the bare minimum, one of those you can only say they have one. Overall it is a decent choice as there is an on-site restaurant, friendly and helpful staff, and a convenient location where there are a number of restaurants close by and a supermarket right behind.

Room Tip: May want to request for a non-ground floor room.
See more room tips
  • Stayed August 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank damianng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternStJerome, Front Office Manager at Best Western Hotel St. Jerome, responded to this review, August 12, 2013
Thank you for completing the survey regarding your recent stay at our property.

We are constantly working to improve our product and services.
We value your feedback and hope you will come back and see us again soon.


Sincerely,

Eric Potvin
Front Desk Supervisor / Superviseur à la réception
BEST WESTERN PLUS Hotel St. Jerome
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hulst, Zeeland, Netherlands
1 review
Reviewed August 6, 2013

Gooth hotel rooms are nice and clean, but a bit old. the bed is verry good for a perfect good night sleep. the location is good cloos to the hyway. more than in enough restaurants in the environment. also the rest of the environment is verry nice to see

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fishers, In
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 3, 2013

Clean and comfortable. Very helpful staff. Good breakfast. Good location. Rooms on the smaller end of the room size spectrum. Small and uninteresting pool. Limited exercise facilities. This last line is simply to meet the ridiculous 200 character minimum requirement. Stop wasting my time!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovethaifood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternStJerome, Front Office Manager at Best Western Hotel St. Jerome, responded to this review, August 5, 2013
Thank you for completing the survey regarding your recent stay at our property.

We hope you will come back and see us again soon on your next business trip in the area.

Cheers,

Eric Potvin
Front Desk Supervisor / Superviseur à la réception
BEST WESTERN PLUS Hotel St. Jerome
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 14, 2013

Good hotel, but they don't serve evening food on Sundays. It's best to arrive AFTER eating. The rooms are fine, and the breakfast (on Monday) was excellent. Very pleasant staff. As I have to supply more than two hundred characters, I am going to waffle a bit before clicking OK

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dave-at-london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternStJerome, Front Office Manager at Best Western Hotel St. Jerome, responded to this review, July 16, 2013
Hello,

Thank you for taking the time to enter your feedback on our property.

We have not taken the decision of not opening the restaurant on Sunday lightly. We ensured that we do have a wide variety of available restaurants in walking distance from the hotel and of course, many more through delivery.

We hope to have the chance to better your experience next time.

Cheers,

Eric Potvin
Front desk supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel St. Jerome

Property: Best Western Hotel St. Jerome
Address: 420 Monseigneur-Dubois Boulevard, Saint Jerome, Quebec J7Y 3L8, Canada
Phone Number:
Location: Canada > Quebec > Saint Jerome
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 7 Hotels in Saint Jerome
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Hotel St. Jerome 3*
Number of rooms: 50
Official Description (provided by the hotel):
The hotel Best Western St-Jerome offers, in addition to its spacious and comfortable rooms, a full range of services. As the only 4 stars property in St-Jerome, it's definitely the best place to stay at, whether you're travelling for business or leisure, at the Laurentians doorstep. It is located in proximity to the highway access, St-Jerome city center and the industrial & business district. Finally, with its full range of meeting and catering services, it is also the best place for all your meetings and events! ... more   less 
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Also Known As:
Best Western Saint Jerome
Saint Jerome Best Western
Best Western Hotel St. Jerome Saint Jerome, Quebec

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