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“Fantastic”

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Falcon Crest Lodge by CLIQUE
Ranked #2 of 28 Hotels in Canmore
Certificate of Excellence
GreenLeadersGold level
Hong Kong, China
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic”
Reviewed September 12, 2013

I went with my wife and two children and stayed in Falcon Crest for one night. I had booked a two double-bed room as I was afraid the other room with a queen bed and a sofa bed not enough for 4 people. We were greeted by the a friendly staff in the reception and were suggested to upgrade to a queen bed and sofa bed room by CAD$15. We got a chance to take a look of the size and the facilities inside. Finally we decided to upgrade as the sofa bed is pretty large for two children. We enjoyed staying in Falcon Crest as it gave us a modern Condo home feel. We bought the food from the supermarket (Safeway) with 5 min. drive and cooked for the dinner and breakfast. The appliance provided are clean and new. We got a wonderful and fantastic experience living in Falcon Crest and definitely recommend to the people who stay in Canmore.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ManSolo223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this review, September 14, 2013
Thank you for taking the time to update other potential guests on your stay with us. I know how important it is to be comfortable when you have children travelling with you. I am glad that we were able to offer you an upgrade to one of our 1-bedroom Suites, these are amazing rooms. Overall it sounds like you had an wonderful time here which is so important to us.

Mention you are a "repeat guest" the next time you reserve to receive a special rate.


Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,306 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (329)
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English first
Sherwood Park, Canada
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 12, 2013

We had the opportunity to revisit Canmore and once again stay at Falcon Crest. As in the past we had a very enjoyable stay. Our one bedroom suite was great. Staff very friendly and helpful. Checking in and out was quick. We will definitely stay here again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this review, September 14, 2013
I am so glad that you came to visit us again. We love to have repeat guests come and stay with us, as well when they spread the word on how much they enjoy staying here. I am pleased to hear that everything was enjoyable as it should be.

We look forward to seeing you again.

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warren County NJ
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 11, 2013

The location of FCL is amongst MANY other condo/hotels, which are packed quite close together. We booked a 2 bedroom suite a year in advance, but when we arrived the "premium view" room we'd requested was not available. I noted that there was a "vacancy" sign posted, so I was confused as to the situation. They didn't charge us for it of course, and the room we got had a limited view while on the balcony. The washer/dryer was convenient, and every thing was very clean. The kitchen amenities were adequate. We went out on our deck the first night, we saw a pool and lovely hot tub, but alas, that wasn't from our lodge. The hot tub is very small, and tucked into a courtyard with no view...we never used it. While Canmore has recovered very well from the flooding, I would stay in Banff. It is 20 minutes to Banff from FC Lodge, and in September, even though it was Labor Day weekend, I think it would have been a better location for us.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BevyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this review, September 13, 2013
We would like to thank you for the great comments about cleaniness and amenities in our units. The town of Canmore has predominantly condo style hotels and caters towards a more relaxed vibe then in Banff. A destination in the mountains which is "a home away from home."Most people enjoy the added value of staying in Canmore because all the units have a kitchenette/full kitchen which provides you the possibility of travelling on a budget and cooking.

Have a wonderful day

If there is anything else that I can assist you with, please do not hesitate to contact me.

Cory Haggar
General Manager
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sf
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 9, 2013

After over a week on the road and 11 hours of driving/hiking/getting here today, we were thrilled with what awaited us. The room we booked (which probably would have been fine) had two double beds, a kitchenette and deck with BBQ. After inquiring, we were upgraded to a suite with a queen bed, full kitchen with a washer and dryer for $15 more. It is more like an apartment than a hotel room. We wish we were staying longer! This incredibly comfortable room allowed us to cook our own meal, wash our clothes and relax!!. Could be happier.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tlarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this review, September 10, 2013
Thanks for such a great review on our Lodge. It sounds as if you were able to enjoy all of the amenities that we love to provide for our guests. We like to ensure our guests have everything they need to make this their "home away from home", and I pleased to hear we made your stay a comfortable one. You are always welcome back and we do offer special "Repeat Guest" rates.

We hope to see you again in the future.

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 8, 2013 via mobile

Wonderful rooms (we had a two bedroom unit), even a kitchen as well as a washer/ dryer. Room comes with all the amenities, great staff, not walking distance to shopping and restaurants, but not so bad either. Two words, stay here!

Stayed September 2013, traveled as a couple
Helpful?
Thank Gary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this review, September 9, 2013
I am pleased to hear that you are encouraging other potential guests to stay with us. We do like to provide a lot of great amenities for our guests so the Lodge feels like a "home away from home", so It is great to hear you enjoyed so many. If you stay again with us again please note that any of our front desk staff would be more than pleased to arrange taxi service to the downtown core for you, to save you the walk.

We hope to see you again in the future.

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, VA
Level Contributor
178 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed September 8, 2013

We only stayed here one night, getting in rather late and leaving early the next morning. Our impression, based on this brief experience, is that this is a very nice upscale place that is a bit worn. The staff was incredibly helpful and friendly. I found the bed a bit short (I'm 6'1", but don't usually have that problem in hotels). The room was lovely and very well equipped and appointed. I'd stay here again in a heartbeat.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this review, September 9, 2013
Thank you for taking the time to share your experience of our Lodge. I am just curious if you happened to mention the challenge you faced with the bed or what is worn with our staff. It is very important to us that we solve any challenges any of our guests face. If you did not and have some time I would like hear from you directly so that I know what we can fix for the future. We are pleased to hear you would come back to stay with us again, and that your experience with our staff was a positive one.

Next time you reserve please mention your a "Repeat Guest" to get a special rate.


Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johns Island, South Carolina
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 6, 2013

We can only add to the comments of others--very friendly, helpful service, clean and attractive suite--but... We requested and paid extra for a mountainview room and the mountains were there as advertised, but in front of the mountains were a busy road and train tracks over which at least 4 l-o-oo-o-ong trains passed every night. Sitting on our balcony with road noise wasn't pleasant nor was sleeping with the windows open which we prefer over AC. I would definitely not pay extra for the view next time.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJCharleston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLManager, General Manager at Falcon Crest Lodge by CLIQUE, responded to this review, September 6, 2013
I am pleased to hear your room met you needs and as always the staff was helpful. I am wondering if you happened to mention this to anyone at check out? If not can you please contact me when you have a moment. I would be pleased to take the charge off for you. Please note in the future if you ever have any challenges with anything, we are always willing to help you out while you are here with us. Sorry to hear you did not enjoy the view as so many of our guests do.

I look forward to speaking with you.

Cory Haggar
General Manager
Falcon Crest Lodge
403-678-6150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Falcon Crest Lodge by CLIQUE

Property: Falcon Crest Lodge by CLIQUE
Address: 190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
#1 Family Hotel in Canmore
#1 Green Hotel in Canmore
#2 Business Hotel in Canmore
#2 Romantic Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Falcon Crest Lodge by CLIQUE 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
If you are searching for luxurious mountain accommodations located within minutes of Banff National Park, the Falcon Crest Lodge in Canmore offers the perfect setting for your next Rocky Mountain Retreat. Your mountain adventures begin at the Falcon Crest Lodge. Only a five minute drive to Banff National Park, the hotel is also just a short walk from downtown Canmore. Indulge with our hotel features and amenities including granite countertops, fluffy duvet comforters, pillow top mattresses and unparalleled service when you stay at Canmore’s finest hotel. Stay at the Falcon Crest Lodge in Canmore, Alberta and understand why our guests say we are “Soaring to New Heights in Hospitality” ... more   less 
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Also Known As:
Falcon Crest Hotel Canmore
Falcon Crest Canmore
Falcon Crest Lodge By CLIQUE Canmore, Alberta

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