The hotel rooms are ok, although quite small. The place needs some definite maintenance- walls were scuffed, carpets were stained, etc. The biggest problem was cleanliness. The housekeeping staff was simply inadequate. The rooms are only given a very cursory cleaning every 3 days. There was dust and dead bugs on the windowsills and the place simply didn't look or feel clean. During our one-week stay we had to call the front desk on several occasions to ask them for fresh towels because the housekeeping staff either didn't show up or didn't give us fresh towels. I don't think that the linen in the beds was changed once during our stay. Unfortunately, I would not stay at Mystic Springs again.
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- Also Known As:
- Mystic Springs Chalets & Hot Pools Hotel Canmore
- Mystic Springs Chalets And Hot Pools
- Mystic Springs Canmore
- Mystic Springs Chalets & Hot Pools Canmore, Alberta