With a regular rate of about $175/night we couldn't resist booking this property on Expedia for $113 despite some mixed reviews on TripAdvisor. For the most part we were happy with our stay. The chalets are HUGE with two bedrooms (each has a TV), two full bathrooms (one is an ensuite off the master bedroom), fully equipped kitchen and a nice living room with fireplace. Our chalet had a walk-up entrance from the street and a back door which opened into a courtyard with pool and BBQ area. We took advantage of the pool even though the air temperature was quite cool - the pool is kept at about 30 degrees and there are plenty of pool toys for kids.
There are definitely a few areas in which Mystic Springs can improve:
- The hot tub always seems to be out of order. We read a few reviews voicing this complaint and it was out of service when we were there.
- Our chalet had no window coverings on the main floor. Quite strange considering people walk past on the sidewalk several feet from the living room windows.
- Some chalets had patio chairs on the front deck but unfortunately ours did not.
- Went to the onsite office one evening to request a late check out and also to report a small mouse in our chalet. A sign on the door indicated the office closes at 8pm and anyone requiring immediate assistance should pick up the phone next to the office door. I did so and got a recording for the onsite security company.
Even with these minor issues we still got good value for our money. The suite was very comfortable and nicely furnished and offered great views of the mountains. We'd return if we can get a similar rate in the future.
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- Also Known As:
- Mystic Springs Chalets And Hot Pools
- Mystic Springs Chalets & Hot Pools Hotel Canmore
- Mystic Springs Canmore
- Mystic Springs Chalets & Hot Pools Canmore, Alberta