This is the second time we have stayed here. We rebooked this stay months ago due to the wonderful first experience. This time, however a wedding and reception was being held at the hotel. Our room selection (110) and our travelling companion's selection (111) was terrible. Lobby noise was very pronounced in our room. And reception music from the meeting room below was unacceptable. A small discount was given to us and our companions after 3 complaints. To place guests that have booked months in advance directly above the reception and adjacent to the lobby is poor guest management. Had we been placed on an upper floor away from the noise this would have been a non issue. It seems to me that placing wedding guests in close proximity to the party and separating them from other guests would be best business practice. As a result, we were very unhappy with our stay. The front desk staff did their best to control reception guests, but nothing short of staying on a different floor would alleviate the noise from the dance music in the room below. Very disappointing and ruined an otherwise wonderful weekend.More
- Free Wifi
- Free Parking