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Reviews (198)
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All reviewsroom was cleandaily housekeepingstayed here for nightscouple of nightstoilet papertown centretrain tracksshort drivebanffmountainsrefrigerator
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Reviewed June 18, 2012

Room was dark, carpet was dirty, there was a plywood slab between mattress & boxspring.
The room smelled of lemon scented bug spray. I noticed the unoccupied rooms windows were open all night - is that a sign? The desk clerk was slow as molasses & we were informed there would be no one on the premises after 11 pm - there is a phone in lobby if we need assistance

  • Stayed: June 2012, traveled as a couple
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2  Thank DLR09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012 via mobile

I was a bit sceptical having read previous reviews of this place on Trip Advisor. However this place has been under new management since 2012 and is a good value for money motel.

Rooms were clean and beds were comfortable. Customer service was fine and helpful.

There aren't tons of amenities in the rooms but the basics are there and functional.

Bottom line: we were looking for a lower priced place to stay for a night while enroute and passing through Canmore and this place provided a good night sleep that didn't cost all that much.

  • Stayed: May 2012
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Thank BC1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2012

I had read the horrible reviews and was worried about what we would find, but as we were only going to be there for one night's sleep, a shower in the morning, and out the door, we figured we'd give it a try as the price was certainly right.

When we arrived, I noticed the exterior and the lobby areas were clean and neat. The gentleman at the desk was cheerful, welcoming, and professional. We checked in, and went up to our room, leaving our luggage in the car at first, as I had to do my first check that I do at all hotels, whether it's a 5 star or a 2 star - I check for bed bugs. I noticed the room even smelled clean, and as I was peeling back the bedding to check the mattress and boxspring, I noticed the bedding was clean. There was no sign of a single bed bug, and my friend was checking the bathroom and advised it was nice and clean, so we went and brought up our luggage. Yes, the furniture and decor is dated, and there is signs of wear and tear, but as we were only going to be in the room to sleep and shower, we didn't care. The place was clean, and that was our main concern. We both had a good sleep and found the beds to be comfortable and there was next to nothing for noise from the road out front. We heard nothing from the rooms around us, and the only complaint we had was a couple of girls (other guests) were excessively loud walking past our door in the evening and again the next morning - but that is just ignorance and rudeness on the part of other guests and has nothing to do with the hotel. Upon checkout, the gentleman at the desk was great - very helpful with suggestions, and very please we were happy with our stay. He was concerned about the negative reviews, as they just took over management in March of 2012, and are working to overcome those reviews.

The place is nothing spectacular, has nothing much for amenties, but it was clean, comfortable, and conveniently located, with a cheerful, professional, front desk staff. I recommend this place if you are just looking for a good place to sleep, but not if you are looking for lots of amenities, or up-to-date posh surroundings. For us, we were happy as we weren't there to spend any time in our room, but to wander around enjoying Canmore and it's surroundings. It was perfect for a place to sleep and shower, which was all we were looking for, and the price was great, and the room was clean. I will definately be back on a future trip to the Rockies.

Room Tip: I would recommend asking for a room on the top (2nd floor) and possibly ask for one on the side away from Bow Valley Road. Our room faced the road and we didn't have an issue, but the other side facing the parking lot could be even quieter.
  • Stayed: May 2012, traveled with friends
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4  Thank Beth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2012

I was a bit worried because of the reviews here and called the hotel before booking. The girl on the phone was very friendly and explained that things are different now and was reassuring.

I was so relieved when I checked in! The room was roomy and very clean with two big beds (queen?). It was pretty basic but what can you expect for $49? Coffee is available in the lobby and there was free wifi. The front desk staff were very friendly and helpful and were great at directions and suggestions of where to eat etc. and we could walk to downtown in 5 minutes.

Oh and Rocky Mountain Flatbread Company was fab!, its a block off of Main Street.

Room Tip: Mountain view room is well worth it!
  • Stayed: April 2012, traveled with family
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1  Thank lilbiteb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

The Mountain View Inn (MVI) was pretty bad. In all honesty, my partner and I were just looking for something cheap to lay our heads for a few hours and this one had a "new management" sale. I mean, for the two of us, it was actually cheaper than getting two bunks at the local hostel.

The rooms were fairly large and basic, which was fine. The tv had cable and worked, The sheets were clean.

The rest of the room however, was not clean. It may be because I worked at a hotel as a housekeeping supervisor in the past, but if I ever seen this quality, I would fire my housekeepers. Let me start a small list;
- Everything was dusty
- food around the base of the bed
- literally dirt and gravel in the dresser drawers
- looks like the bath faucet hasnt' been wiped.....ever
- hair all over the bathroom
- toilet stains, which could have easily been wiped
- a shower curtain that has also likely NEVER been changed.

All in all,,...cheap as dirt, but about as clean.

  • Stayed: April 2012, traveled as a couple
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2  Thank canadiantruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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