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“Mountain Luxury”

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Solara Resort & Spa - Bellstar Hotels & Resorts
Ranked #6 of 28 Hotels in Canmore
Certificate of Excellence
GreenLeadersSilver level
Calgary
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Mountain Luxury”
Reviewed October 9, 2012

We stayed here with family for 3 nights in a 2-bed suite over Thanksgiving and it was perfect!
Both bedrooms were en-suite but only the master bathroom had a rain shower with side jets.
The rooms were spacious, clean and functional.
There was a safe box in the second bedroom only.
The balcony was very spacious with a large outdoor table and plenty of seating.
All the appliances worked great and they haven't 'cheaped out' on low end small appliances like another local hotel did (Blackstone).
The fitness room was huge and the best I've ever seen in a hotel - they have plenty of TRX cables dotted around for your ab-crunching pleasure!
Parking is situated underground and it's huge. The roomy 7'+ height also allowed our SUV with roof-top-box to get in with no problems.

Room Tip: Suite 205 has unobstructed mountain views to the South (Three Sisters, Ha-Ling, Rundle).
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  • Stayed October 2012, traveled with family
    • Value
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Helpful?
Thank DodsYYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Front Office Manager at Solara Resort & Spa - Bellstar Hotels & Resorts, responded to this review, October 20, 2012
Thanks for sharing your Thanksgiving experience at Solara Resort & Spa! Our gourmet kitchens are all equipped with modern stainless steel appliances and kitchenware that provide the all necessities, even for a thanksgiving feast!

Our spa style bathrooms with the shower jets are a favorite with our guests, very soothing especially after taking advantage of the state of the art fitness facility in the One Wellness Spa! Next visit you will have to catch a movie in our full size theatre, we have nightly showings during the week and two each night over the weekends!

We look forward to hosting you again soon, don’t forget to take advantage of your exclusive repeat guest rates!

Yours In Hospitality,
Sara Kinzie
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
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English first
Calgary, Canada
Level Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed October 5, 2012

The condos at the Solara Resort are fabulously designed and spacious. While at the resort, we had the chance to see the different condo designs, both one and two bedrooms, and were pleased with the decor in both. Each has a master with a gas fireplace. Bathroom configurations ranged from 'claw tub' and spa shower to regular tub and shower. Loved the spa shower! Each room was well decorated, with all amenities available right in your suite. Each suite includes a balcony area complete with an electric BBQ. What a great place for a couple to go to and enjoy a relaxing and romantic getaway! The resort is situated within walking distance to all that Canmore has to offer. Underground parking is available. The only issue we had was that our elevator was not functional during our stay in our building. There is no restaurant on site, so if you planning on eating out rather than cooking in your own kitchen, you will need to head into downtown Canmore where there is an array of choices available.

  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank Katey2319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara K, Front Office Manager at Solara Resort & Spa - Bellstar Hotels & Resorts, responded to this review, October 20, 2012
Dear Katey2319,

Thank you for your glowing review of Solara Resort & Spa! We are always love to hear when guests enjoy all the luxurious amenities that the resort has to offer! Canmore is an excellent base for exploring the wonders of the Bow Valley and boasts a multitude of amazing restaurants for every palate. Our Guest Services team is always ready to make recommendations on where to go and what to do in the area. We love what we do and where we live so are always keen to share our local knowledge!

The snow is falling in Canmore and the mountains are looking spectacular, great time to kick back and relax with the fireplaces on, very romantic as well!

Thank you again for taking the time to provide feedback from your recent stay with us, we look forward to welcoming you back for another relaxing weekend!

Yours In Hospitality,
Sara Kinzie
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 4, 2012

We stayed at the Solara Resort for 10 days - it was amazing, wonderful, awesome - do those signal a great place? We enjoyed a two bedroom suite with a superb view of the mountains, a layout that gave us all the amenities with a gourmet kitchen, a king sized bed in the master, a great ensuite and another bed and bath if required. The team at Solara gave us a great stay and One Wellness gave myself a wonderful massage, a relaxing sauna and steam bath. I feel that this resort gave us 100% and the weather gave us 100% as well ----- what more could you ask.

Room Tip: Ask for the third floor facing the mountains ---- perfect
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Joan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 1, 2012

We spent 4 nights here's, two couples touring around BC and Alberta. The apartment was a good size and had all the home comforts you need. The master bedroom was ideal however the other two, each with king size beds were very cramped. The other two bedrooms had either the toilet or the shower.

The reception on arrival was quite basic and very matter of fact. We didn't use the gym, pool, cinema or spa although they looked ok. Some of the corridors were showing signs of wear with stained carpets and on two occasions the lift (we were on level 4) was out of order.

The apartments were only around 15 mins stroll from the main village area with restaurants, bars and shops, the main food shopping area around 5min drive away. Canmore itself is an ideal spot to base yourself for a week to get to look around this area up to Banff and Lake Louise. Plenty of hiking and cycling. A lovely friendly town.

  • Stayed September 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Karen0155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bentley, Alberta
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 30, 2012 via mobile

We have a Ladies Weekend every year. We went in June & our stay was so horrible, that the resort offered me all our $$$ back OR if we came again, we would find a much better time. Upgraded to a three bdrm & onto the top floor was another free upgrade.

We once again returned to a dusty, filthy condo. Floors made our pale colored socks BLACK they were so dirty. We could write our names on any wall decorations, tops of couches, tops of lamps & tops of headboards. And LIGHTS?!? At least there was only nor lamp that did NOT work at all in the MB. In the LR, only one bulb worked in each lamp, kitchen has one burnt out light, as does the MB ensuite. Speaking of MB en suite, I found ONE medication on the ground, covered in dust & hair that did not belong to me.... Dare I wonder how long it sat for?? Thank goodness I found it & disposed Of said medication before a CHILD took it!! It was in plain view from my soaker tub, so I think that speaks Volumes about how well our suite has been looked after/cleaned!!!

We also did NOT recieve the "Welcome" phone all from front desk as we had had last time!

We love to sleep with our windows open for cool refreshing mtn air && did that the first night here... Well apparently, relaxing guests are NOT allowed to sleep in b/c at 0700, housekeeping was rolling their laundry tubs full of empties, & all sorts of bottles over a BRICK DRIVEWAY directly under my bedroom window! Manage to fall a bit back to sleep with my window closed, when the BFI trucks pull up!!! So forget trying to sleep!!! It's just not going to happen at Solara.
They promised better security, yet as I sit typing this at 220AM, my LAST NIGHT HERE, I have been listening to belligerent drunks since midnite!!!

I have come to the conclusion, that Solara WANTS to be known as a PARTY RESORT in Canmore. Because after two stays here, it's all the same GARBAGE. Nothing has gotten better && NOTHING has been fixed as promised after my last crummy stay here...

A word of advice, don't stay here & if you do, ask for your Money back, don't give Solara a second chance because it WILL be the same garbage ALL OVER AGAIN!!

Stayed September 2012, traveled with friends
Helpful?
6 Thank nixjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Paul, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 25, 2012

My spouse and I had found the Solara on-line, and were drawn in by it's claim to be a "5 star" resort in Canmore. The reality was less than the hype. Esthetically, it is a very beautiful place. Unfortunately, throughout the weekend, small things that in and of themselves would be acceptable built up to really disappoint us. Their is only one elevator that served our wing of 25 suites per floor, and it only worked intermittently. The room had dust in it so thick, you could write your name in it. It is a non-smoking resort, yet on our balcony at check-in were a half dozen empty beer bottles, one of them half full of cigarette butts. On Saturday evening, there was no hot water in the place for a shower. We had to complain three times to get staff up to our room to get our house-keeping done on the Saturday. When you pay for luxury, you expect it. While the staff were very friendly, I should not have to ask three times to get our unit cleaned. We won't return.

  • Stayed September 2012, traveled as a couple
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Helpful?
5 Thank Bill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 24, 2012

We had a wonderful experience staying at the Solara. I highly recommend if you want luxury and excellent service. This is our second year staying with them and already made reservations for next year.
The best part for us the fact that its 'pet-friendly.'

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikesAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Solara Resort & Spa - Bellstar Hotels & Resorts

Property: Solara Resort & Spa - Bellstar Hotels & Resorts
Address: 187 Kananaskis Way, Canmore, Alberta T1W 0A3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Canmore
#2 Green Hotel in Canmore
#4 Luxury Hotel in Canmore
#7 Romantic Hotel in Canmore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Solara Resort & Spa - Bellstar Hotels & Resorts 4*
Number of rooms: 214
Official Description (provided by the hotel):
Stunning Rocky Mountain architecture grounds the Solara vacation experience in authenticity, making your retreat the perfect Canmore vacation! Solara Resort blends the absolute best of a Rocky Mountain holiday with the elegant details of a high-end urban hotel. Choose from spacious, fully equipped 1, 2 or 3 bedroom suites with up to 1700 square feet of luxurious space. Linger on your own private balcony or terrace, soak in breathtaking mountain views or snuggle beside your slate fireplace. ... more   less 
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Also Known As:
Solara Resort And Spa
Solara Hotel Canmore
Solara Resort & Spa - Bellstar Hotels & Resorts Canmore, Alberta

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