Good points. . . .nice kitchen and furniture
Bad points . . . . service, price, poor lighting (almost cave like!), working facilities, still a work in progress
We managed to get a 25% discount as we complained, in honesty that was probably not enough and we should have left and stayed elsewhere. We had high expectations from the glossy web-site and adverts as this was our last stop on our honeymoon.
TVs in the bedrooms did not work, BBQ outside with lead and plug left out not under cover, no patio furniture although we would not have used anyway as the patio was not private to the next suite and had steps down to the main street (very public in fact) We stayed in Chinook Lodge suite 103, avoid like the plague! We asked to move and was told no other suites were clean? We asked to move to another Bellstar resort and was told they would be worse?!?
It is a shame as with more development and a change in management's opinion on the level of customer service to provide, it could be quite nice place although really aimed at condo second home owners not tourist/ one off stays
- Official Description (provided by the hotel):
- Experience one of Canada's top wellness resort situated in the heart of the stunning Canadian Rocky Mountains. Not your typical hotel this condo-hotel offers spacious, fully equipped 1, 2 or 3 bedroom apartment style condo units with up to 1700 square feet of luxurious space. Take in the fresh mountain air on your own private balcony or terrace or snuggle beside your slate fireplace. All units feature wine fridges, fully stocked gourmet kitchens, fireplaces, electric bbqs, upgraded Kohler massage showers, complimentary WIFI, heated undergroung parking and more. The best rooms in the Canadian Rockies also provide access to Canmore's only movie theatre where Solara guests enjoy complimentary movies. In 2017 the pool area was renovated and now offers Canmore's largest hot tub. The attached One Wellness Spa offers massage and complimetary gym access to guests. Book on the property's own official website to avoid any disappointments and to get the best rates. ... more less
- Reservation Options:
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- Also Known As:
- Solara Resort And Spa
- Solara Hotel Canmore
- Solara Resort & Spa - Bellstar Hotels & Resorts Canmore, Alberta