Booked online and phoned back twice before trip to make sure the reservation was right. Got there and was told we had three rooms - took our credit card information and then were told we had to wait for rooms to be cleaned. Waited three hours!!!! and then told we had no reservation. They were all booked up but they would pay for a room at another hotel in canmore. Waited another hour and went looking for rooms. Finally found two rooms at another hotel and when we called back - we were told they had triple booked someone else and they had two rooms and would not pay for the ones at the other hotel. So two couples stayed at this "shabby" hotel and the other paid for yet another room at the other hotel. The staff was incompetent and the manager was useless and not friendly or apologetic. Rude!
Now am finding all kinds of charges on my credit card - having trouble getting any answers! DO NOT BOOK AT THIS HOTEL !!!
- Official Description (provided by the hotel):
- The Quality Resort Chateau Canmore is an all suite property features 93 units, offering spectacular views of the Canadian Rocky Mountains. This full service hotel includes a family restaurant, sports lounge, and full fitness centre. You can enjoy a refreshing dip in the pool or soothe aching muscles in the outdoor hot tub or sauna. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotwire, Orbitz, Hotels.com, Travelocity, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Quality Resort Chateau Canmore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Resort Chateau Canmore Hotel Canmore
- Quality Inn Canmore
- Quality Hotel Chateau Canmore
- Quality Resort Chateau Canmore Alberta