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Quality Resort Chateau Canmore
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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of $257/night.

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Reviews (390)
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All reviewsloft suitesmall kitchenettewould stay here againjetted tubsitting roomindoor poolthe sofa bedlight sleeperliving areabeds were very comfortablecanadian rockiesfireplacemicrowavemountainsbanffkeurigski
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Reviewed July 21, 2013

This place looks decent from the outside but the inside is another story. Its not "uncleaned" as the bed sheets appear to be fresh and so are the pillow cases but that is it. The only reason we booked this place was because of the additional sofa bed which had food crumbs all over the bare mattress and underneath is even worst. The toaster was full of crumbs too. There was water damaged removable ceiling tile (black mildew/mold stain from a leak upstairs) - easy enough to replace but they did not bothered. The window screen frame was all bent out of shape so we can't get fresh air because can craw in. The carpet had stain/bleached marks all over. Loose lamp socks and wall plugs, not to mention the 9 volt batter hanging from the alarm clock. All these issues that you can see tell me that they have a low standards for maintenance so the stuff you cannot see is probably much worst! Do not recommend this place at all. The location is nice - likewise any other hotel in Canmore!

  • Stayed: July 2013, traveled with family
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3  Thank TimbitnMuffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013 via mobile

Didn't think this place was as nice as the reviews I've read. Rooms are ok, but warm (not too warm outside), and the a/c unit in the loft needs replacing as it rattles and hisses all night, making for a subpar's night sleep. You can probably find better in Canmore.

  • Stayed: July 2013
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Thank pbruno74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013 via mobile

Overall I am rating this a hotel with 4 stars because it has a very cute mountain lodge feel, the staff was very friendly & I really enjoyed the restaurant for breakfast. Our room had mountain views & it's located on the hotel strip, a short drive to Main Street. The reason it didn't get 5 stars is because the rooms are outdated & some sheets had small stains. We arrived right after the flood & the staff was very accommodating (we did book it 2 weeks before the flood). The water advisory was active so the front desk gave us 2 free bottles of water. We would return.

  • Stayed: June 2013
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Thank NaderProperties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

What a lovely hotel! Set in the midst of the Rocky Mountains in the Bow Valley, with a view of the beautiful mountains, we were so pleased with our accommodation. The unit had a bedroom loft, a living room and a mini-kitchen area with ample space and even a fireplace in the living room. The furniture was very comfortable and in good repair. The internet was excellent and also television reception. The young man at the front desk was very polite and friendly and even gave us an early check in. Being a diamond member with Choice Hotels is helpful with early check-ins.
The only negative would be the train that runs behind the hotel, but we did not find it disturbing at all. Being a resort hotel with limited kitchen facilities, there is no complimentary breakfast, but we did not mind at all. McDonalds, Tim Hortons an restaurants close by and there is a restaurant adjacent to the hotel.
My husband and I travel extensively and have stayed in many hotels - this hotel should have at least a 4.7 in our estimation.

Room Tip: May be quieter on the front section of the hotel.
  • Stayed: June 2013, traveled as a couple
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1  Thank birdy56Whitby_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

Spent three nights recently Great lobby..........lady working the front desk frendly and attentive. The other front desk staff were, in my opinion, disinterested!! Room was small and a ittle worn out! HVAC was poor and very noisy, Room was very hot and dry even w the AC at full tilt, Beds were comfortable, pillows......not so good! Overall Chateau rooms needs a retrofit!! Cleaning staff were very good and thourough. Didnt use the pol or fitness center. Fitness Center looked vg!!

Would I stay here agan? Maybe, maybe not!!! IMO, Canmore is full of newer condos etc for similar rates. Possibly a better option!

  • Stayed: June 2013, traveled with family
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Thank DJRCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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