We went for New Years, and rented the 2 bedroom suite - there were 2 couples and 2 children (who slept on the pull out sofa) - great kitchen amenities fully stocked with dishes/pans etc so it was easy for us to make meals. We went with another couple w/.2 small children and although we had booked rooms to be beside each other, and when the other couple checked in they were told we would all be together, we ended up on 2nd floor at one end of the building, they were on the 3rd floor other end - a little frustrating as it meant each night they had to carry their little ones a long way back to their room. The hotel staff apologised and offered us 2 bottles of wine for the mix up. Rooms were nice, fairly clean in the main areas, but if you looked in the corners / on the baseboards a little dusty - housekeeping could do a more thorough job but it was certainly clean where it counted. Housekeeping came really late on the 1st day (5pm) so we just asked for fresh towels as we didn't want to have to load everyone up and out - they had a number of checkouts as it was Jan 1 so understandable. The hot pools were nice and we enjoyed that area. The only negative experience we had was on the 2nd day when we went back to the hot pools there were no towels out at the pool area (the day before there had been a stack of them) - my husband went in to the spa to ask for 2 towels for our children, and was rudely told "no" they are only for spa guests - fair enough, but no signage/information anywhere to indicate we needed to bring towels from the room, and the day before they had been available (when the spa was closed) - so my advice is to be sure to take your towel with you as I had to trek back for ours (most hotels do NOT want you to take towels from the room!) All in all, we would recommend and would stay here again. We were in a room facing the highway and found it to be surprisingly quiet - as were the hotel suites.
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- Also Known As:
- Silver Creek Hotel Canmore
- Silver Creek Lodge Canmore, Alberta