I've stayed here twice and the first time was outstanding - I would've rated it a high 5 out of 5. This last time made me so angry with the hotel that I will not be going back. We booked several rooms for a family Christmas celebration and we changed our dates from when we originally wanted to go specifically because the hotel said that we could have our rooms all together on these certain days, or at least on the same floor, which was of upmost importance to us. All of our rooms were supposed to be on the 2nd floor, but when we got there one room was not only on a different floor, but as far away from the other rooms as possible. Despite my desperate pleas to change rooms so our family could be together the hotel staff did nothing - didn't even offer a discount for their error. We would've stayed at another hotel if they would've at least had the courtesy to inform us beforehand that we were being 'bumped' and wouldn't be together.
We were also told our rooms would all have king beds, but that wasn't true either - we had a queen bed and a very small suite. Not impressed.More
- Free Wifi
- Free Parking