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“Definitely Recommended” 4 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
Ranked #5 of 17 Hotels in Hinton
Vancouver Island, Canada
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Definitely Recommended”
4 of 5 stars Reviewed October 24, 2013

Spent a night here on our way through town. This hotel had everything you could ask for, clean comfortable beds, large well equipped rooms, a super friendly and helpful staff, nice continental breakfast was included. The hot tub was the best one yet on our travels throughout BC and Alberta. We paid cash, and this was not a hassle. Our only complaint is that it was very hard to find at night as the name was not lit up, and we almost went and stayed at a different hotel - certainly glad we did eventually find it.

Room Tip: Hard to find at night
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Letekoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review, October 28, 2013
Thank-you very much for your review.
We are pleased to hear that your stay with us met your expectations and needs.
We hope to have the opportunity to host you at a Nova Hotels property again in the future.
All the best- Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    63
    49
    29
    12
    10
See reviews for
65
55
4
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Korean first
  • Spanish first
  • Any
English first
Fort McMurray, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed October 23, 2013

We spent a night at this hotel in Hinton Alberta. This is the second time that we have stayed here. It is a pet friendly hotel that actually gives a little gift to the pet. there is a ten dollar charge for your pet. Attached to this gift is a card giving the guest information regard places to take your pet for a walk or call of nature. The rooms are clean and well appointed. Check in was a breeze as was the check out. They have a continental breakfast that meets the guests needs.

Room Tip: if you are a smoker there are smoking rooms available. Stay on the north end of the hotel as it is n...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mcmurrite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review, October 28, 2013
Thank-you for your review.
We always appreciate hearing when repeat guests have been to enjoy our property and service.
We look forward to welcoming you back again in the future.
Sincerely- Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hayle, United Kingdom
Level Contributor
120 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed September 28, 2013

Thought the price a little steep even though only an hour from Jasper. Hinton was pretty empty and if I hadn't pre booked I would have trawled the strip to see which one offered the best discount. Cindy at check in was very helpful, the room was ok, quiet and comfortable. Breakfast started at 5am, great if you want an early start. Exercise room not open until 10am which is not much use.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review, September 30, 2013
Thank-you for your review.
We appreciate your feedback and will certainly look into the items you have noted.
Sincerely - Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galesburg, Illinois
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 4, 2013

We loved this hotel. When we walked in the lobby, it was very luxurious & the room was very nice as well. It was a great price being so close to Jasper National Park. The breakfast was very nice also. That evening we drove down the road to watch the Beavers build their dams- a must see while in Hinton.

Stayed August 2013, traveled as a couple
Helpful?
Thank vicg22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review, September 5, 2013
Thank-you for your great review.
We hope the rest of your travels go just as well.
Safe travels- Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed September 3, 2013

Great service, friendly staff, Told us where to go for a wonderful nature walk. Also recommended a good restaurant for dinner. Clean room, hotel was very quiet. Price is just perfect for a couple traveling and only spending a short evening and night in the hotel.

Room Tip: We have always been at the back of the hotel and it has been very quiet.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank telme2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review, September 5, 2013
Than-you for your review.
It is great to hear that our service standards are still being met and exceeded in Hinton.
We wish you all the best - Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Deer, AB
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 2, 2013

This is a good option if you can't afford the high prices charged by hotels in Jasper during peak season. The hotel was a good price, clean, and quiet. The continental breakfast contained many items, including small omelets and other egg-based dishes which could be microwaved, and were really quite good. Also included French toast and pancakes which could be toasted, along with the usual suspects (toast, yogourt, etc.).

The hot tub was quite hot and the pool was really cold. The kids barely spent any time in the pool because of that.

Be aware that Hinton is a 45-minute drive to Jasper townsite. When booking the hotel, my friend was told that the hotel is only 15 minutes to Jasper - that's the time to the park gates, not to the townsite.

Located on highway 16. Despite this, the room was fairly quiet.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank albertan2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review, September 5, 2013
Thank-you for your review.
We appreciate your feedback and will definitely check the warm temperatures on the pool as you mentioned.
All the best - Mindy Smythe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Coast Canada
Level Contributor
186 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed August 28, 2013 via mobile

We stayed at this hotel for one night while travelling to Edmonton. It was a very basic hotel, with just the necessities. Breakfast was just OK, not alot of variety, but it was adequate. The hotel bed spreads were not white, so it was difficult to determine the true state of cleanliness of the beds. The hotel offered Aeroplan points for the stay. Price was very reasonable though and for the lack of money spent, we were satisfied.

Stayed August 2013, traveled with family
Helpful?
Thank EastCoastCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Quality Inn & Suites, responded to this review, September 3, 2013
Thank-you for your review.
We always appreciate guest feedback.
Just to set your mind at ease, our comforters are washed very regularly and are kept very clean.
We hope you had a good trip.
Sincerely - Mindy Smythe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 782 Carmichael Lane, Hinton, Alberta T7V 0A6, Canada (Formerly Nova Inn)
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Hinton
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Hinton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Conveniently located along the Trans Canada (Yellowhead) Highway, the Quality Inn & Suites(R) in Hinton offers stunning mountain views and intimate encounters with Alberta's wildlife, as well as easy access to outdoor fun at Jasper National Park. This pet-friendly Hinton, AB hotel is convenient to outdoor activities like cross country skiing, fishing, horseback riding, hiking and fishing, as well as a variety of attractions. ... more   less 
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Also Known As:
Quality Inn & Suites Hinton, Alberta

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