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“When you deal with the right staff it rocks!” 5 of 5 bubbles
Review of BCMInns - Hinton

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BCMInns - Hinton
Ranked #1 of 17 Hotels in Hinton
Certificate of Excellence
Drayton Valley, Canada
Level Contributor
3 reviews
“When you deal with the right staff it rocks!”
5 of 5 bubbles Reviewed February 23, 2012

I had a crew check in here because we were working nearby, the rates were reasonable, good food close by, complimentary breakfast in the lobby, access was easy, and the rooms were good. They also have a few RV stalls in the back, only power in the winter , but access to all ammenities in the hotel including the gym and showers. A few things weren't quite right at first, but after dealing with Megan at the front desk, everything was well takin care of! So, like alot of other businesses, you just have to deal with the right people to get things done. It is just too bad for the BCMI that not all staff care as much as they should in a people pleasing business such as hotel managment. So I would recommend this hotel to anyone staying for any reason, but i also recommend dealing with Megan, she definitely cares about people and service!

  • Stayed February 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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162 reviews from our community

Traveler rating
    83
    58
    14
    6
    1
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 3, 2011

I stay at this hotel when ever traveling to Hinton for business. I am always greated by friendly staff. Rooms are clean and spacious with good internet signal. Lots of parking with easy hyway access and a complimentry breakfast!

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bac19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 25, 2011

We arrived after after a 13 hour day of driving, needed to iron my clothes for the next day. The front desk gave me an iron that was stained with black, when returned to the lobby to ask for another one she said no, I then requested her to check other vacant rooms for one, she came back and stated I guess we don't give irons out to our guest. I asked her what should I do and she said check out if you do not like it. Service here sucks and they do not care

  • Stayed August 2011
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank C2011b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbrowning, General Manager at BCMInns - Hinton, responded to this review, August 28, 2011
I would like to offer our apologies to this individual. We provided the customer with 3 different irons for her clothes, she stated each iron left black marks on her clothing. I offered to run to Wallmart and pick up a new iron for her to use, but she declined. Our # 1 goal is customer satisfaction, we are sorry we were unable to meet your needs. I personally tested all 3 irons and found each to be in perfect working order.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 7, 2011

There is no shortage of hotel choices in the little town of Hinton, we chose the BCMI because we liked the Canadian theme. This was our first time trying the BCMI chain. We could not have been happier with our choice. The BCMI has a great breakfast, friendly staff, pool with water slide and possibly the largest hotel room I have seen to date. We had a very nice stay here and will definitely return the next time we need to stop in Hinton.

  • Stayed April 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank VancouverSkiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
143 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 bubbles Reviewed September 13, 2010

This was a good place to stay, if you're needing a good place to stay when you're going through Hinton. It is conveniently located on a side road from Hwy 16. They have the hotel part, as well as a motel part. For the motel part, they allow pets to stay in the motel, but with the hotel, they do not permit animals to stay. The front desk staff are very polite, and they even give you a welcome package when you arrive of bottled water, as well as a car air conditioner. Although they don't have the hotel part listed on their website, please inquire when you stay with them, if you're wanting to have something more upscale.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank matwaites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maple Ridge, Canada
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed May 16, 2010

we stayed at this motel before the new building was added, the new building is fantastic! The rooms are spacious, clean and comfortable and come with all the amenities you would need. The price was very reasonable and its less than an hour to Jasper.
Even being on the side of the highway, you dont get any highway noise. The breakfast lounge is very cozy and well equipped with a decent variety of breakfast goodies. If you want a bigger breakfast, the family restaurant at the gas station next door provides abundantly huge breakfasts with really cheap prices and the food was great!

New pool and waterslide are also great!

  • Stayed April 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Gloabl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BCMInns - Hinton

Property: BCMInns - Hinton
Address: 386 Smith St, Hinton, Alberta T7V 2A1, Canada (Formerly Best Canadian Motor Inn)
Location: Canada > Alberta > Canadian Rockies > Hinton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in Hinton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BCMInns - Hinton 3.5*
Number of rooms: 104
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Also Known As:
BCMInns - Hinton Alberta

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