**EASY on and off the highway (maybe 5 minutes max) with no crazy exits or confusing turns, yet tucked up so you don't hear highway noise!!!
**convenient location to a wide range of restaurants (even Boston Pizza was open at 11:30 when we pulled in and needed supper)
**everything you want or need in the room, clean and comfortable. Yes, its not a super fancy downtown Vancouver hotel where every fixture and furnishing in your room costs thousands of dollars (and for $120/night I wouldn't expect that), however.... its Abbotsford, not downtown Vancouver. They can offer the same amenities, the same quality stay, for half the price. Yet, they don't skimp on customer service!
The Full Story:
Travelling from Vancouver Island to the mainland on a late night ferry on a busy August weekend, we wanted some place to stay in the lower mainland for the night as we had a long drive the next day. There were only a handful of hotels available (anywhere from $80-$400/night) and our favorite (the HI North Vancouver) was booked solid and only had a $250 suite available. Being that we would be getting in late ~11pm and leaving before 9am in the morning, this was not good value in our opinion.
So, we looked farther east and found the Coast Abbotsford had rooms available online. Being a busy weekend, and a day ahead, I called just to make sure there were rooms available. The rates were just as advertized online, and I was able to make a quick reservation with a pleasant front-desk lady (no call centre! yay!).
As usual, the ferry was late, so I called on the ferry to confirm everything was in order. The night front desk attendant cheerfully re-assured me that they don't give out reserved rooms even if you're coming late, and that everything was good to go (This has happened to me before with different hotels).
We ended up with a room upgrade, because someone else needed a king room with a sofa bed! The room was spacious and very clean, the bed surprisingly comfortable, and lovely blackout drapes that blocked out most of the outside light. In the morning, I had a shower and found that the water pressure seemed very low. After we left, I commented on this in the survey I was emailed. Today, I received an email from the general manager explaining the actions he had taken to deal with the shower! Great customer service! I'm sure this will be our new favorite hotel for trips into Vancouver.
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