I booked this room weeks in advance and had no problem with my reservation. My problem was when we paid for our room via interac (so basically cash) and they still required a $200 deposit by credit card on top of this. There was no arguing with them especially since all the other hotels were booked up so we gave them the credit card # . Nobody mentioned this when I booked over the phone. The cleaning of the rooms was almost non-existant and when we got back to our hotel late at night and nothing had been cleaned at all they wanted to send someone over at 11:30 pm to take care of it. Well we were tired and had to get up in a few hours. After I got home I was checking my credit card statement and found a charge on it from the hotel for $94. I phoned and asked why there was a charge when we had already paid for the room. They said they changed the locks on the room because we didn't leave the key which we did. Locks don't cost $94 for one door and we did leave the key. No customer service here!
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- Also Known As:
- Alpine Motor Hotel Abbotsford
- Alpine Hotel Abbotsford