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“was nice”

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Coast Hotel & Convention Centre
Ranked #4 of 11 Hotels in Langley City
Certificate of Excellence
Chilliwack, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“was nice”
Reviewed October 28, 2012 via mobile

stayed overnite. front desk service was ok. she didn't mention that we needed to use our card to get to 4th floor..... room is still kinda dated...the tv is still old school.... the desk chair had stains all over it.... not very inviting to sit on... bed was nice and no noisy neighbors..... pretty quiet..... they were 10 minutes late with our wine and chocolates......we made the effort to be back in our room on time, I would hope the hotel would have too.....overall a nice stay..... would recommend it to everyone.....

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bootzki1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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236 reviews from our community

Traveler rating
    96
    78
    39
    13
    10
See reviews for
45
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Roberts Creek, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 24, 2012

Never stay in this hotel unless you like rooms that are so dusty, dirty, long hairs in shower that werent mine, dirty cups, no fridge in the room, , ghetto old school tvs and the worst customer service in the hotel industry i have ever had.!! I would never recommend to anyone. The worst part was when i checked out i mentioned all of this, saying i could have stayed at another hotel that would NOT have had all these problems, for less$, and thought they would give me an incentive to maybe change my mind about staying here again(like$20 off your next stay or something).NOTHING. The final tipping point was charging water on my visa THAT I NEVER DRANK!!!DIDNT EVENT MENTION TO ME, I FOUND OUT WHEN I LOOKED AT MY BILL.

Room Tip: no rooms are good they are all the same.
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Angela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comox
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 23, 2012

Good rate ( union) 102.00
Basic continental Breakfast.
Clean comfortable rooms.
Noise level was less than I expected give the location ( busy stree/casino).
Plumbing was loud, walls abit on the thin side.
Loved the noon check out time!
Friendly staff.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Khis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mfavelle, Executive Manager - Hospitality at Coast Hotel & Convention Centre, responded to this review, October 15, 2012
Thank you for your comments Khis. We look forward to hosting you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mission
1 review
Reviewed August 16, 2012

We were only there for one night but the stay was nice. Good size room and very clean. Needs updating but was great for what we needed. We went to this hotel because of a bad experience at a different hotel and the staff were great they allowed us a early check in due to having to be at a wedding in the afternoon. I would stay here again

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisbMission
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mfavelle, Executive Manager - Hospitality at Coast Hotel & Convention Centre, responded to this review, September 4, 2012
Thank you for your kind words ChrisbMission. We are glad that we were of assitance to your request and that you enjoyed your stay wth us. Hopefuly you will stay with us again. On a side note, we have some upgrades planned for our rooms later this year that we are very excited about!
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Chilliwack, Canada
Level Contributor
76 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 1, 2012

We have stayed at this location many times before. We were going to be in the area and loved the hotel when we stayed last time (2007) so we booked it again. We were disappointed that the rooms have not been updated since. Tvs were still tube style, beds surely worn out, furniture dirty. The buffett was horrible as well. Needless to say we will stay at the Hampton next time.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank taylorta2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mfavelle, Executive Manager - Hospitality at Coast Hotel & Convention Centre, responded to this review, October 15, 2012
Thank you for your comments during your stay taylorta2010. We wanted to let you know that we are shortly starting Phase 1 of room upgrades which will include new flat screen TV’s, fridges and other amenities. We have also renovated the buffet recently and continue to improve on the offerings. We hope that we have the pleasure of accommodating you again in the future.
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Vancouver
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 29, 2012

Even though the 'unwelcoming receptionist' provided us our room keys, the comfort of the beds (with duvets) made our sleep over comfortable.
Hotel has a medium sized casino for slot lovers, the front desk staff certainly don't care about you. When we left early the next morning, the desk clerk didn't even ask us if we needed any help with our luggage even though he could see we were leaving. Unwelcome arrival and departure wasn't what we expected.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VancouverTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mfavelle, Executive Manager - Hospitality at Coast Hotel & Convention Centre, responded to this review, September 6, 2012
Thank you for your feedback during your stay VancouverTripper. We are glad that you had a great rest while you were with us, we do like our duvets, very cozy. It is unfortunate that you did not receive the proper welcome and farewell, and with your comments we can ensure that these items are properly addressed and followed up on. While your sleep is important, it’s the little things that make the rest of your visit memorable. Again, thank you and we look forward to hosting you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naches, NM
1 review
Reviewed May 22, 2012

Stayed here during the Cloverdale Rodeo. Staff was polite enough. Diane from Housekeeping was friendly, helpful, and professional. Rooms were clean and well kept. Linen smelled fresh and no signs of bed bugs. Room service was fast and polite. Food was okay.

Negatives:
When I went to get ice on the 3rd floor the whole floor reaked of cigerette & MJ smoke. I know this is Canada but really can't they put the ice bins on non-smoking floors?
Minor nits:
towels were frayed at the edges;
room service menu is suprisingly very limited for being in a casino.

The Front Desk seemed quite clueless about anything outside the hotel walls. Knew nothing about the rodeo.
Bathtub didn't drain. Reported it and it didn't get fixed. Reported it again on departure. Hopefully it got fixed for the next person.

Room Tip: Ice is on the 3rd & 5th floor. Stick to the 5th floor. Room didn't have a small refrigerat...
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RockingTheBones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mfavelle, Executive Manager - Hospitality at Coast Hotel & Convention Centre, responded to this review, September 4, 2012
Thank you for your feedback during your stay RockingTheBones. We hope you enjoyed the Cloverdale Rodeo while you stayed. I appreciate the heads up regarding our towels and drain, and they have been looked at to ensure they both look and work properly. We have changed the room service menu recently and are looking at the ventilation system, however and unfortunately there should have been no smoke on the floors. While we strive to provide the best possible service, it is your feedback that helps us to ensure we are meeting and exceeding our guest’s expectations. We look forward to hosting you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coast Hotel & Convention Centre

Property: Coast Hotel & Convention Centre
Address: 20393 Fraser Hwy, Langley City, British Columbia V3A 7N2, Canada
Location: Canada > British Columbia > Langley > Langley City > Douglas
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Langley City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Coast Hotel & Convention Centre 3.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Coast Hotel & Convention Centre Langley/Langley City

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