I think they forget that although the place is for children, that it's the parents who pay for it, and do they make them pay for it!!! Firstly, the loud, Led Zepplin music does not suit the toddlers there mid-day, mid-week. The no outside food policy is strictly enforced by having an angry employee approach us at the table demanding we close up our home-made snacks. We never brought in food from other restaurants. The rule was inconsistently applied because another customer had some grapes on their table and no one approached them, but our cup cakes were not allowed. I guess they thought we would suddenly want to spend money on their low-grade food at high-priced rates. Needless to say, our birthday party for only three children present had to bow to their strict rules and everyone went hungry. That kind of customer service did not create a return-customer attitude for anyone in our party.
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