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Reviewed March 30, 2019

After long hours of travelling from another province, we were treated by an unfriendly & rude front desk staff with discriminating look when we arrived at the hotel past midnight. With family & friends for a total of 4 reservations for 2 nights each, we didn't get the value of what we paid for. Rooms were outdated & with musty smell, no amenities & very limited breakfast option. Sorry for their loss but we will never consider staying here ever.

Date of stay: June 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank yellyrawr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahim D, General Manager at Travelodge Langley City, responded to this reviewResponded April 2, 2019

I am sorry to hear that your experience with our Front Desk agent working Night Audit was not to your satisfaction upon your arrival. We pride ourselves on being great value to our guests and I am sorry that was not your experience at our property.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2019

One of the better pet friendly motels around. Only place we stay when we are in Langley. Good area to walk dogs, walking distance to a mall with a grocery store. Less tha. 5 min drive to Willowbrook mall.

Date of stay: February 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Vacation28428337678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahim D, General Manager at Travelodge Langley City, responded to this reviewResponded March 4, 2019

Thank you for your positive review of our property and yes, we are proud to be a pet friendly hotel. We pride ourselves on being outstanding value for both our two legged and four legged guests! Look forward to your next stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2019

Watch any bad horror/thriller flick from the past three decades and you'll have a very good idea of what the rooms and clientele at this location feel/smell like.If the room was cheaper, I'd simply state I was disappointed, but this was just under $90/night. Ugh.

Date of stay: February 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Paradise30398489114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahim D, General Manager at Travelodge Langley City, responded to this reviewResponded February 12, 2019

I am deeply disappointed to hear that your stay was not to your satisfaction. I can assure you that we take every effort to make sure our customer experience for our guest is one that is pleasant and of good value.

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Reviewed February 6, 2019

Unfortunately will never come back to this hotel. It was for business and i needed a good budget hotel just to find that there was no heating that worked, I never make false claims and it hurts to write this but seriously how do you give this room to your guests??

Date of stay: January 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahim D, General Manager at Travelodge Langley City, responded to this reviewResponded February 8, 2019

Tony, thank you for your candid feedback. We did have some heating issues with some of our rooms this past week. We have repaired all heating units for all rooms this week. Again, our apologies for the inconvenience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2019 via mobile

Had an amazing stay in this property. Everything was clean and fairly priced. Although not super close to Vancouver, we had everything we needed nearby to get situated while we searched for our apartment. The staff was awesome! Get to breakfast early to ensure things don’t run out because they have some yummy options!

Date of stay: February 2018
Trip type: Traveled as a couple
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rahim D, General Manager at Travelodge Langley City, responded to this reviewResponded January 31, 2019

Thank you Jennifer for your positive review of our property. At the Travelodge Langley City, we pride ourselves on providing outstanding customer service and value to all of our guests. Thank you for acknowledging our efforts and thank you for taking the time to post this review. All the best to you!

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