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“Quality Hotel in Langley” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Langley

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Holiday Inn Express Hotel & Suites Langley
Ranked #5 of 12 Hotels in Langley City
Certificate of Excellence
Vancouver, Canada
Level Contributor
217 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Quality Hotel in Langley”
4 of 5 stars Reviewed September 15, 2013

The hotel location is right near the highway but also has quick access to several local restaurants as well as the Colossus Theatre. The staff are friendly and helpful and the hotel is quite clean and well maintained.

Room Tip: Avoid the corner rooms next to the very noisy ice machines. Less of an issue unless you like your wi...
See more room tips
  • Stayed December 2012, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank scbcme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
    72
    64
    14
    7
    2
See reviews for
51
30
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Korean first
  • Any
English first
Victoria, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 5, 2013

While dropping our son off at university this past weekend, we stayed at this property and had a wonderful experience. The staff willingly checked us in early, gave us directions to various places, and assured us of there help if we heard any noise from the "sports teams" also staying at the hotel. We did not hear a thing and enjoyed a very comfortable room with lovely amenities. We would highly recommend this property (complete with swimming pool and hot tub) to anyone visiting Surrey or Langley.

Room Tip: We had a room at the end of the hall which was nice and quiet.
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank elizb57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frisco, Texas
Level Contributor
69 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed August 29, 2013 via mobile

Staying here for business and am so impressed with every part of this HIE!
The breakfast offers a wide selection of hot and cold choices as well as a patio surrounded by beautiful landscaping in which to eat.
Front desk staff, both on arrival and during my stay, are exceptionally friendly and helpful. Maintenance came to my room within 5 minutes after I asked for a lightbulb to be replaced. Bathroom has lots of counter space and a larger than usual shower/tub.
I was given a double bed room which is very big as well.
Great place to stay! Definitely gets my vote!

Stayed August 2013, traveled on business
Helpful?
Thank Rootie429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Kelowna, Canada
Level Contributor
163 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed August 27, 2013

My wife and recently stayed at HIE while attending a golf function. Check in fast and friendly, room was clean with nice view. Lots of bars, dinning, shopping aroung this location. There was a decent gym, nice pool, hot tub, steam and sauna that we used. Free breakfast as well. Would stay again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank snooky75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed August 16, 2013

The Staff at this location was super friendly and helpful! Rooms are spacious and super clean. Everyone is always wearing a smile. Best free hot breakfast we had on our trip. We will be back in December to visit family. We would not hesitate to recommend this convenient location to all our friends.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank thd109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 4, 2013

The staff here are excellent in terms of being friendly and helpful. Our experience was great until a crew of disrespectful young lacross players moved in for the long weekend. Now it is truly awful. There is yelling and screaming in the halls, doors are slamming, kid are eating their dinner on their lap in the foyer and nobody cares. This went on for hours last night and so far tonight i can see that nothing has changed.

I am not the type of person to get confrontational so i will admit that i haven't formally complained but seriously it is so obvious that there should be no need.

  • Stayed August 2013
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank loforna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YLGCA, General Manager at Holiday Inn Express Hotel & Suites Langley, responded to this review, August 11, 2013
Dear Reviewer,

Thanks for your review and we appreciate your recognition of the friendly and helpful qualities of our team members, however we regret to hear that your overall experience was a negative one due to some external factors. We have reviewed our group policies and protocols with the entire team to ensure that we can better curb and minimize disturbances caused by certain market segments. I can assure you that this is not something that goes on at our hotel on a regular basis. Please contact myself directly as I would like to discuss this matter further with you and hopefully get a chance to invite you back to our hotel to demonstrate the true quality of our service and environment. Once again we appreciate the feedback.

Regards,

Jeff Leung
GM
jleung@hielangley.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pemberton, Canada
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 30, 2013

Stayed here for 1 night. Very nicely appointed rooms. Comfy beds. The stay included breakfast which was very good. Service and attitude was also excellent. Only weak point was the pillows. ...................

  • Stayed July 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank carygranite35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Langley

Property: Holiday Inn Express Hotel & Suites Langley
Address: 8750 204th Street, Langley City, British Columbia V1M 2Y5, Canada
Phone Number:
Location: Canada > British Columbia > Langley > Langley City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Langley City
#5 Business Hotel in Langley City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Langley 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
"Stay You" at our newly renovated, 4 green key rated Holiday Inn Express Hotel & Suites Langley, with complimentary HOT breakfast buffet and high speed internet access, as well as various on-site amenities such as pool, steam room, sauna, fitness centre, and 24 hour coffee served in our cozy Great Room, and wonderfully appointed guest rooms and suites that would exceed all your expectations no matter if you are traveling for business or pleasure. Stay rewarded with us and earn industry leading Priority Club Rewards points or airline mileage points. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Langley
Holiday Inn Langley City
Langley City Holiday Inn
Holiday Inn Express Hotel & Suites Langley Langley City

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