This restaurant could be the best place for dinner in the lower mainland, if it were not for the poor service and just ok food.
Who doesn't want to go for dinner at a winery and enjoy great service paired with gourmet food, complimented by their wines, while enjoying the views of the vineyard?
Bacchus, here are the problems you may want to address from our dinner on September 29th. Our dinner bill came to $1100.58
-We were seated for over 15 minutes before I flagged someone down to get our wine service started.
-Had to flag someone down again to take our order.
-Had to ask someone if we were getting bread before dinner, the bread was amazing though.
-Had to ask again to get some more water.
-Plates sat on our table after being finished for over 10 minutes, with staff seeing them.
-Had to pour my own wine at a winery all night with the exception of the first glass.
-Empty bottle, no one asked if we would like more wine.
-Other people in our party were flagging down staff for service.
-Extremely long waits between courses.
-Under cooked Halibut, good portion size though, but not very tasty. Same with the chicken I tried.
-Had to ask for desert to be served.
-The worst part is that there was lots of staff on hand.
The list goes on and on, I really feel bad for saying this, but someone has to realize this or it will not change. The worst part is that there was lots of staff on hand.
Like I said, this place could be the gem of the lower mainland so easily, what a great setting! You can wine taste ahead of time, take a bottle and sit out on the property and then go for dinner!
So if you are reading this, do not eat here before you see something from the management as to what they are doing to increase the quality of the menu and service. All the best, I would love to come back and see some changes.
Restaurants I eat at in the same category: The Terrace at Mission Hill, Old Vines at Quails Gate, ReDD in Yountville, Ca.
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