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“Perfect spot for a family holiday” 4 of 5 bubbles
Review of Desert Surfside Waterfront Accomodations

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Desert Surfside Waterfront Accomodations
Vancouver, BC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect spot for a family holiday”
4 of 5 bubbles Reviewed July 17, 2007

We stayed at the Desert Surfside for a week in mid-June, rented one of the 2-bedroom condos facing the water and had a fabulous time. The complex was on the smaller side and as school was still in session, it wasn't too crowded. The unit was immaculate, well stocked, perfect with private bbq on the balcony with a great view of the lake. Our two young boys had a blast on the beach and we all had a relaxing time -- would definitely stay there again.

Contrary to the previous poster, we found the management to be friendly and helpful (the extra beach towels available were well used) and have no qualms about recommending the Desert Surfside.

We'll be back next year!

  • Stayed June 2007, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank strikkedilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 reviews from our community

Traveler rating
    59
    30
    4
    2
    6
See reviews for
35
51
2
Business
0
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Kennewick
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed July 8, 2007

Property management EXCEPTIONALLY RUDE, UNPROFESSIONAL, lacking complete customer service skills. Were harassed by the two drinking, chain- smoking property management team who felt it was their duty to accuse potential customers that they were going to "trash" property before even checking in. Being yelled at for not following "the rules" because we drove our car into the parking lot to unload groceries for a couple minutes (the "rules" stated only one car in the parking lot) and in general doing anything in to make your weekend getaway as MISERABLE as possible. Even when confronted nicely about how they could improve customer service skills, were snotty and unresponsive. From the moment we arrived, I was afraid for my child to watch the TV, use a glass, sit on the sofa for fear we might harm or break something. I have stayed in many hotels, motels, timeshares, condominiums and have NEVER been treated with such POOR customer service. I highly suggest the owners of the timeshares RECONSIDER the choice of property Management. I really should have gotten my money back. WHAT A DISASTER and this was my first time to Canada. They even threatened to throw us out if we didn't move our car...and I wasnt even out of my car when they were yelling at me. It was horrible. Save your money. DO NOT STAY HERE!!! The Holiday in 3 hotels down looked very nice!!!

Helpful?
3 Thank Karly789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Desert Surfside Waterfront Accomodations

Property: Desert Surfside Waterfront Accomodations
Address: 7310 Main Street, Osoyoos, British Columbia V0H 1V0, Canada
Location: Canada > British Columbia > Okanagan Valley > Osoyoos
Amenities:
Free Parking
Hotel Style:
Ranked #2 of 11 Specialty Lodging in Osoyoos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Desert Surfside Waterfront Accomodations 3*
Number of rooms: 26
Official Description (provided by the hotel):
Set in the heart of golf and wine country, Desert Surfside offers luxurious suites at a premium waterfront location. We are located on the beach on Canada's warmest fresh water lake.Sante Fe style studio, one bedroom, and two bedroom suites with kitchens or kitchenettes, air-conditioned, fully furnished and stocked.We are a four season destination welcoming snowbirds through the warm winter season, offering spring and fall wine and golf packages, and boasting the best beach in the Okanagan for summer activities. ... more   less 
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Also Known As:
Desert Surfside Waterfront Accomodations Hotel Osoyoos

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