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“Weekend to Remember!”

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Spirit Ridge at NK'MIP Resort
Ranked #3 of 26 Hotels in Osoyoos
Certificate of Excellence
GreenLeadersBronze level
West Kelowna
1 review
“Weekend to Remember!”
Reviewed June 23, 2010

Traveled with the girls from work this past weekend to Spirit Ridge. We had dinner at the restaurant the first night on the patio. The service was exceptional, the food was amazing, and the view was awesome! We enjoyed breakfast the following morning, awesome again! Spent the afternoon by the pool and enjoyed my first wine tour later on. All in all, a great getaway, accommodations were awesome, and best service I have ever had throughout the entire resort. Can't wait to return!

  • Stayed June 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skschultz3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellstar, Rooms Division Manager at Spirit Ridge at NK'MIP Resort, responded to this review, June 25, 2010
Thank you for such a magnificent review. Hopefully you can return soon so we can give yo more weekneds to remember.

Regards

Evan Ali
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,314 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
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English first
Kelowna, Canada
Level Contributor
4 reviews
Reviewed June 22, 2010

We had a girls retreat weekend at Spirit Ridge. We had dinner and breakfast in the Passa Tempo restaurant patio. The food was delicious and well presented. Our waiter was very congenial and helpful. Could not have asked for better service. The view from the patio was breath taking with a beautiful sunset scene. I will definitely return to the resort and to Passa Tempo.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank chilcotinjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellstar, Rooms Division Manager at Spirit Ridge at NK'MIP Resort, responded to this review, June 25, 2010
Thank you for such a superb comment. The food and view from Passatempo makes our resort unique. Looking forward to welcoming you in the near future.

Regards

Evan Ali
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
1 review
Reviewed June 21, 2010

This was my first time going down to Osoyoos and even seeing Spirit Ridge and I stayed there for the weekend with some girl friends and had a wonderful experience. I would definitely recommend it to anyone to go for a getaway to go there, no matter what the reason or excuse. It seems like the perfect place for a romantic trip, a weekend away with friends, family or even the weddings going on when we were down there.
Besides the breathtaking view, the out of this Country feel and atmosphere, they have pools, a gym, spa, winery tour and amazing resturants all within a short walk. We had dinner the first night on the patio resturant and were all blown away by the service, the food and of course the view. The service throughout the whole hotel was nothing but wonderful, everyone was so helpful and professional and I felt nothing but relaxed the whole time being there. It was an amazing weekend and I'd go again in a heartbeat!

  • Stayed June 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NoreenC480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellstar, Rooms Divsion Manager at Spirit Ridge at NK'MIP Resort, responded to this review, June 25, 2010
Thank you for your wonderful feedback We are glad that you had a fabulous time when you were here. Hopefully you can return in the near future.

Regards

Evan Ali
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 20, 2010

We had a wonderful weekend at the Spirit Ridge Vineyard Resort and Spa.
The food was exceptional at the Restaurant and the service was second to none. The entire Hotel Staff treated us fantastic.
Our view from our Adobe style suite was spectacular overlooking the vineyards and lake with the desert scenery in the background. The suites are all conveniently located within easy access of all the resort amenities.

  • Stayed June 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank autumn_1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellstar, Rooms Dvision Manager at Spirit Ridge at NK'MIP Resort, responded to this review, June 25, 2010
We were extremely happy to hear that we exceed your expectations and you had an incredible time at Spirit Ridge. Looking forward to welcoming you in the near future.

Regards
Evan Ali
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
Reviewed June 20, 2010

In the month of June I made an effort to head down to Osoyoos with my friends for a resort experience I was promised to be memorable. It began on the drive up where the view was gorgeous and the location is outstanding. They have done an excellent job to achieve a breathtaking scenery. It began at front desk where the service was fast , easy and I was helped to my every need. The young man that helped me check in was Deep and you know he came from the area because he knew his stuff. The room was amazing , the lay out and lake view is just something to talk about . We later hit the court yard pool , the statues are so well designed and so true to the area . The Spa was also something you had to visit , and if you didn't see the Desert Centre your trip is not complete . The weather kept up and the heat was outstanding so we returned to our room where the air conditioning unit didn't work so in the humidity we called front desk and within minutes from desk sent over a maintenance man to help us, Nick was so helpful and polite. Leaving Osoyoos was sad but I promise we will return for more memories to come .

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Deserthotspot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellstar, Rooms Division Manager at Spirit Ridge at NK'MIP Resort, responded to this review, June 25, 2010
Thank you for your wonderful comment. We are proud to have a wonderful team in Spirit Ridge Vineyard Resort & Spa. It has always been a priority for us to recruit and retain the best people so we can provide an exceptional service for our guest. Looking forward to welcoming you back

Regards
Evan Ali
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Vancouver, Canada
1 review
Reviewed June 20, 2010

The resort is great! Service and staff makes this resort unique. Front desk staff are pleasant and helpful. If you get a chance to go to Osoyoos, definitely stay at the Spirit Ridge and be treated like a king during your stay. We will be going back. Thanks to all the Spirit Ridge staff for a great time!! Almost too good to be true, you'll say, but it is! The best deal of my life!

  • Stayed June 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellstar, Rooms Division Manager at Spirit Ridge at NK'MIP Resort, responded to this review, June 25, 2010
It is always great to hear about our amazing staff. People are the heart of our organization and our staff’s contribution is critical to our success. Hopefully you can return back in the near future.
Regards

Evan Ali
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
qualicum beach
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 16, 2010

You simply can not beat the view or location of this resort. From the colours of the walls to the amazing corner suite (we stayed in 401 ask for that room), this resort is outside the box of what we are used to seeing. My husband booked this trip for my birthday, we arrived on Friday June 11 and checked out on the Monday. Upon checkin, we were not welcomed to the resort or to the relax and unwind package we had booked, nor did anyone acknowledge the reason for our trip (my birthday). We were not sure if our restaurant reservations had been made either. After a lovely first night and day in Osoyoos, we confirmed and arrived at Passatempo for our dinner reservation. This is where our experience at SpiritRidge started on a major downward spiral. We were seated and ordered cocktails fully anticipating to stay for a long lingering dinner. Drinks arrived at which time we ordered our salads and a bottle of wine. By the time our salads had arrived our cocktails were finished, but there was no offer of any further liquids! Unfortunately we didn't have any eating utensils either, after 5 minutes we flagged down a person (not our server who appeared to have forgotten us) to retrieve forks. The forks arrived, but my husband's salad did not have any dressing and still our wine had not been delivered. We waited more, by now I had started eating, we flagged down our server to explain the issue with the salad. She did not apologize or acknowledge the wine was still MIA. She took the salad away. After 30 minutes we both decided to leave. With no server in sight we went to the hostess to tell her we wished to have our bill as we were leaving, a person who we think may have been the manager (she did not introduce herself) came out to find out why we were leaving. By this point we were not only starving, but thirsty (odd for a winery), and frankly pretty hot about a high end restaurant with great food but with appalling service. The following morning, we sent through an e-mail to the resort explaining the service we had received. Upon our arrival home, we discovered we had left a set of keys in the room, we called the resort who put us through to lost and found where we had to leave a message. By Tuesday afternoon we still had not had any responses to our e-mail nor our message. I called the resort and spoke to a lovely lady (Ashley) who advised she would check with housekeeping. She was able to find our keys and commited to returning them, I took this opportunity to ask about our e-mail (who reviews them and when), she said she had seen our note and had referred it on to the GM. Today is Wednesday, a full 4 days after the events and unfortunately we have yet to have any acknowledgement of our concerns which is why I am posting this. The resort is beautiful, the setting stunning. We would stay here again, but most likely would not eat at Passatempo and would only recommend it with full disclosure of the service levels. We would definately go to the winnery's patio restaurant (amazing service and food). This is a very high end resort of which I would recommend; however, we have some hesitation with the consistency of the service levels.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hemlockcottage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellstar, Rooms Division Manager at Spirit Ridge at NK'MIP Resort, responded to this review, June 18, 2010
I am extremely sorry that you had this terrible experience with us. I personally spoke to our Restaurant operator who manages Passatempo privately and he is investigating this matter and will get back to you as soon as possible.

Regards

Evan Ali
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Spirit Ridge at NK'MIP Resort

Property: Spirit Ridge at NK'MIP Resort
Address: 1200 Rancher Creek Rd, Osoyoos, British Columbia V0H 1V6, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Osoyoos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Osoyoos
#2 Green Hotel in Osoyoos
#3 Romantic Hotel in Osoyoos
#3 On the Beach Hotel in Osoyoos
#6 Family Hotel in Osoyoos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Spirit Ridge at NK'MIP Resort 4*
Number of rooms: 226
Official Description (provided by the hotel):
The 4.5-star Spirit Ridge at Nk'Mip Resort celebrates its natural desert cultural landscape.Our accommodation is a 226-condominium 1, 2 & 3-bedroom style hotel nestled between Anarchist Mountain and Lake Osoyoos. Situated on Osoyoos Indian Band land, we celebrate our resort partner's amenities and destination attractions. The Nk'Mip Desert Cultural Centre is a hub of information on the Okanagan people where you can immerse yourself in Aboriginal Events and cultural ceremonies. The Nk'Mip Cellars are an award-winning vineyard and winery, right on the Resort. They provide in depth tours and daily wine tastings. Just down the hill is the Nk'Mip RV Park and Campground, a year-round heated playground for an active Snowbird Community. In the summer, there is a Cantina on the Lake where you can take a water taxi across to town - or invite friends to you. The challenging 9-hole Sonora Dunes golf course has a clubhouse (opening year-round shortly) and Pro Shop. The view from the tee boxes envelop the backdrop of the rugged mountain, the Lake below and a beautiful scene of the Spirit Ridge adobe-style buildings dotted with wrought iron icons, native to the area. We have a full service spa on site Solterra Desert Spa who are open year-round, waiting to pamper locals and visitors alike. Our resort weddings are becoming legendary. Photo opportunities exist from every viewpoint with the spectacular vineyard stretching out like arms to the sun, up the hill. Meander between wild desert sage, catch a glimpse of a wild herd of horses, laze in one of our outdoor pools or hot tub and wonder, "why didn't I get here sooner". Experience Nk'Mip hospitality at it's best! ... more   less 
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Also Known As:
Spirit Ridge Vineyard Resort And Spa
Spirit Ridge Vineyard Hotel Osoyoos
Spirit Ridge Vineyard Osoyoos
Spirit Ridge Osoyoos

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