Ive never been to osoyoos so I decided to stay at a hotel that I've stayed at before and that I trust. We arrived at the holiday inn and it was a nice room, clean but some things went wrong. The tv didn't work, so we wanted to call the front desk and the phone didn't work. We went to the front desk on the way to the beach and asked politely if someone could come up and fix it. Came back later at night and it never got fixed. We asked the front desk again and it still never got fixed. We were very disappointed because after being in the sun all day we just wanted to relax and enjoy a movie in bed.
The morning after we checked out and told the front desk once again just for the courtesy of the next guest. The response was absolutely rediculous, the young guy was very defensive and made us feel like it was our fault that it didn't work? And obviously we should press some green button on the back side of the tv and find some signal box? Thanks for letting us know on our check out.. Awesome.More
- Free Wifi
- Free Parking