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“Great staff and comfortable rooms”

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Best Western Plus Sunrise Inn
Ranked #3 of 26 Hotels in Osoyoos
Certificate of Excellence
Vancouver
Level 6 Contributor
535 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Great staff and comfortable rooms”
Reviewed August 26, 2014 via mobile

Clean and comfortable. Great service from all the staff I came across. At the end of the hotel strip so it's a short walk into town. Also not on the beach as some of the other hotels. Breakfast included which the person running it could have used some help with cleaning tables and restocking. Found it very quiet.

Stayed August 2014, traveled on business
Helpful?
Thank LLHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunriseInn, Front desk associate at Best Western Plus Sunrise Inn, responded to this review, August 28, 2014
Dear guest,
We here at the best western would like to thank you for responding on trip advisor regarding your stay. We enjoy hearing on how a guests stay was and any comments on how we may improve our hotel for future and returning guests. If you have any more questions or comments please do not hesitate to call or email and we would be happy to help in any way we can.
Sincerely,
The team at best western
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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604 reviews from our community

Traveler rating
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    81
    27
    7
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Any
English first
Salt Lake City, Utah
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 21, 2014 via mobile

This hotel sells out every night so it obviously has a lot going for it. Very nice staff who gave us one of the last two or three rooms. "Mildewy" bathroom smell. Good breakfast. The King with kitchenette has a bad layout--difficult to get around in--especially in the dark. Had to force the bed away from the wall to plug in CPAP.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David_B60922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunriseInn, Manager at Best Western Plus Sunrise Inn, responded to this review, August 22, 2014
Dear Guest,
We would like to thank you for writing a review on trip advisor. We were sorry to hear about your room and the complications you had while staying with us. We will take what you have to say into consideration while upgrading our king rooms. If you do have any more questions or concerns please do not hesitate to call or email us and we would be happy to help to the best of our ability.
Sincerely,
The team at best western
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
Reviewed August 18, 2014

Starting from check-in, I was very impressed with the staff. Everyone is friendly, the rooms were clean, spacious and comfortable, and the parking lot is safe. We didn't have a baking sheet or tin foil but the front desk was very kind to provide us with some.

  • Stayed August 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunriseInn, Front desk associate at Best Western Plus Sunrise Inn, responded to this review, August 21, 2014
Dear guest,
We here at the hotel would like to thank you for writing a review on trip advisor. we value our guests opinions and enjoying hearing feedback. If there is anything else we can do for you please do not hesitate to call or email and we would be happy to help.
Sincerely,
The team at best western
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 14, 2014 via mobile

For $180 per night, plus tax, this hotel smells like it just put in a no smoking policy yesterday. I'm in my room right now wondering how we will sleep it is so stale. Not to mention the guest smoking right outside the front door. Yuck! Dump!

Stayed August 2014, traveled with family
Helpful?
Thank firsttimecanucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunriseInn, Manager at Best Western Plus Sunrise Inn, responded to this review, August 15, 2014
Dear Guest,
We here at the best western are sorry to hear your stay with us was unpleasant and hope that in the future you may bring this problem to us first thing so we can correct it for you in a timely fashion. If you do have any more concerns or questions please do not hesitate to contact us.

Sincerely,
The team at best western
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Westminster, Canada
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 13, 2014

The three of us stayed in one of the suites - very nice, well maintained, air conditioned. The staff, from front desk to room maintenance, was top notch - very friendly and deservedly proud of their facility.

Room Tip: Rooms toward the back are quiet. For multiple travellers, the suite is great value for the money.
See more room tips
  • Stayed August 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank L F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunriseInn, Manager at Best Western Plus Sunrise Inn, responded to this review, August 14, 2014
Dear Guest,
Thank you for staying with us at Best Western Plus Sunrise Inn, Osoyoos. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed August 13, 2014

staff didn't inform about extra taxes seems like British Columbia is no longer happy people are coming there to visit and spend there money in the area they now charge you extra taxes to have the pleasure of doing so They should call there new taxes ripe-off pleasure

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank jamescN2075DB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
2 reviews
Reviewed August 11, 2014

Room is a bit tight for those travelling with a person using a power wheelchair, a hospital bed, and for manoeuvering a patient lift. A roll-in shower, with hand-held shower head, would have made this room properly accessible.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Melvin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunriseInn, Front desk associate at Best Western Plus Sunrise Inn, responded to this review, August 13, 2014
Dear Guest,
We here at the best western would like to apologize that out handicap room did not meet your needs. We would like to thank you for bringing the problem to our attention and hope that we may improve that room for future guests. If you do have any questions or comments please do not hesitate to call or email.
sincerely,
The team at best western
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Sunrise Inn

Property: Best Western Plus Sunrise Inn
Address: 5506 Main St, Osoyoos, British Columbia V0H 1V0, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Osoyoos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Business Hotel in Osoyoos
#5 Romantic Hotel in Osoyoos
#9 Family Hotel in Osoyoos
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Sunrise Inn 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Sunrise Hotel Osoyoos
Best Western Osoyoos
Osoyoos Best Western

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