We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Hotel in Cornwall”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Parkway Inn & Conference Centre
Ranked #1 of 12 Hotels in Cornwall
Certificate of Excellence
GreenLeadersBronze level
Reviewed July 25, 2013

We stayed here for three nights...because of a number of weddings going on the hotel was very full...we sent the first night in a large room with a king bed, jacuzzi and fireplace; we moved the following day into a mini suite which was amazing....so spacious and quiet. The staff at the hotel was super in every way. The beds in both rooms were very comfortable and the bathrooms very clean and spacious. Not sure why they didn't install a walk in shower in the mini suite - the bathroom was large enough to accommodate both a walk in shower and a jacuzzi! The mini suite also featured a small kitchenette area - if one didn't want to go out one could have brought in food and had a nice dinner in the room. Both of our rooms (124 and 173) were very quiet. We were very impressed in every way and would certainly stay here again. A note about the continental buffet - coffee could be stronger, nice selection of fresh fruit, scrambled eggs and sausages and bacon and ham and good selection of breads. A bit confusing on Sunday about the brunch being set up and "off limits" but I think most of us figured it out!

Room Tip: the mini suites are great value - very spacious!
See more room tips
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank skychaserCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (799)
Traveler rating
Traveler type
Time of year
Language

639 - 645 of 799 reviews

Reviewed July 21, 2013

We booked this hotel about an hour before arrival and were pleasantly surprised to be given a room upgrade! This was a great place to stop with our dog on our travel to the east coast. Great breakfast and room service for dinner - especially welcome after a long day on the highway.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CooperJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

Checked into the hotel late evening after driving from PEI enroute to Toronto. There were 3 events going on so I thought we might not get much sleep but there is a double door inside the room separating the room from the bathroom and hall which blocks out the noise. Fireplace in the room! Beds are very comfortable and the included breakfast is amazing. I've never seen anything like it--sliced fruit, fruit cocktail, scrambled eggs, bacon, sausage, home fries, French toast as well as the usual--cereal, muffins, waffles, bagels etc.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank LizzyBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCornwall, Manager at Best Western Parkway Inn & Conference Centre, responded to this reviewResponded August 19, 2013

Dear Guest,

Thank you for taking the time to share your experience.

We are glad you enjoyed your stay and hope you will stay with us again the next time you are in Cornwall.

We look forward to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

Stayed for 2 nights for business and I have no complaints. I barely saw the staff but everything was clean and well maintained! Very good breakfast, Excelent service! Don't expect luxury, this is not a high luxury town! Seems like they have a really cool pool!

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank FlaWells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013

We arrived by motorcycle from Ottawa. We parked the bike by reception and carried some luggage in to check in. We were surprised when the receptionist described the route to our room (#146) as being via the parking lot. My wife had been there before, and confirmed this, saying "can't we just walk up the corridor?" to which we were told no, go via the parking lot. Seemed a bit strange. We walked via the parking lot to the room which was the last room facing the parking lot on the ground level. We decided that the receptionist didn't like the thought of riff-raff motorcyclists mixing with other residents. We were certainly the only bikers there that night. During the rest of the stay we used the corridor, not sure if that offended her.
The room was very nice. Very spacious, with an opening window and a fireplace which we didn't need in July. The bed was a kingsize with six pillows and a bolster, the bathroom had nice water pressure and a rainfall shower head. Loads of nice smelling things, loads of towels. The bathroom is like in a little hallway before the bedroom, means you can close two doors at night to shut out all hallway sounds. As room 146 is by the exit to the parking lot, the door slamming could be a nuisance to some.
The outside pool is a heat-trap, there are chairs and sun-loungers there, but nearly all were in use. Nowhere to get a shower or towel, unless you do in your room.
The bar / restaurant is very nice. Supper was excellent, but I got the feeling the waiter was rushed. We had to ask him what the specials were, having overheard a waitress describe them to another table. The bar staff (a lady) was very good and friendly, gave us munchies while chatting, when we had a drink while cooling down coming in from the pool area.
The parking lot seemed to fill up quite substantially during the evening, do people overflow into this parking lot from a nearby club? A lot of the cars had gone by early morning. The bike seemed secure there when parked in the open overnight.
Breakfast buffet is easy - give the card to the waitress and help yourself. Cereals, sausages and eggs, and bagels and bread in plenty. Juices were on the buffet too, and coffee was brought to your table.
Will we return? Quite possibly. We'll probably return on a future bike trip over the bridge to the USA. But we'll make sure we won't walk the corridors in motorcycle gear.

Room Tip: Exit doors to parking lot can be noisy when they slam, ask for a room not right next to one. Motorcy...
See more room tips
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WelshCanadian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCornwall, Manager at Best Western Parkway Inn & Conference Centre, responded to this reviewResponded July 23, 2013

Dear Guest,

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests.

Please be assured that Motorcycle Enthusiasts are more than welcome at our hotel and I sincerely apologize if you did not receive the welcome you should have.

Best Western has been known for many years as the heart and soul of hospitality and travel. This is why Best Western created a free Best Western Ride Rewards program designed for Harley-Davidson enthusiasts.

Also, thank you for letting us know about the exit door. It has been adjusted.

We hope to see you again!

Thanks for taking the time and have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2013 via mobile

Stayed two nights for business. The Place was clean. Bed confortable. The bath was not draining properly but I did not complain. I took full advantage of the training room. Not the best equipped but everything was working perfectly. Breakfest buffet was included. Was good. Only complain....coffee is too clear. For me this is a deal breaker. Seriously, a good place to stay for a decent price.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Boiy001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCornwall, Manager at Best Western Parkway Inn & Conference Centre, responded to this reviewResponded July 23, 2013

Dear Guest,

Thank you for taking the time to share your experience.

We’re glad you enjoyed your stay and hope you will stay with us at the Best Western Plus Parkway Inn & Conference Centre the next time you are in Cornwall.

We look forward to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013

We stayed at the hotel for a wedding which hosted the ceremony and reception. Check in was easy but reservations for a friend were lost and they had to wait for a room to be ready after being told there might not be a room.
Room was clean and I loved the double door so we couldn't hear the outside hall in the early AM. Friends again were not so lucky as they heard all the noise in the stairway in the early AM.
The pool provided lots of shade and it was a wonderful spot to hang out between the ceremony and reception.
Everyone from the wedding started with cocktails in the bar. Lots of room to spread out. Bartenders were quick. Food at the reception was good. It was buffet style and there was lots of variety. Pasta was good, roast beef gravy was too watery but that's a personal taste. Desserts were good as was coffee. I stuck to wine from the dinner all night so I'm not sure how the drinks were.
Tables were cleaned up quickly and staff was professional, friendly and courteous.

Continental Breakfast was included and there's confusion as you walk into the food area. Where do you sit, do you check into the front desk (we came in through a back door)? Lady gave my husband a bit of a look of "you can't sit here" (by the window) so we wondered if there were designated seats for continental breakfast guests? Same lady told friends the next day that there might not be a table for 6 because they were setting up for brunch. WHAT??
No sausage first round up and waffle dispenser was broke. Eggs were runny and gross looking. Fruit was almost gone too and never replenished. We got there at 8:30 and the breakfast went until 9:30 so I thought it should have been replenished. Went back up to get sausage and fruit and still none. Coffee was decent and juice was good. Both situated by the food.
Sunday - we got to breakfast at 9:00am and they had Sunday Brunch set up with lots of signs that indicated it was not included in the breakfast but set up in the same area. We found our friends in the back room and they complained there was no french toast which they finally replenished when everyone was done eating. Coffee and juice was no where to be seen by the food and after asking a staff making yummy omelets she said to ask my waitress. She finally brought coffee but I finally helped myself to juice at her station as she was then off setting up for Sunday Brunch. Breakfast was very good this day!
Only complaint about this hotel was the breakfast. Each morning had small issues with breakfast but nothing too major!!

  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank angelwinks_ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCornwall, Manager at Best Western Parkway Inn & Conference Centre, responded to this reviewResponded July 15, 2013

Thank you for sharing your experience, I'm glad that overall you had an enjoyable stay. Your comments have been passed on to the restaurant manager to work on improving our breakfast.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cornwall
0.7 mi away
Ramada Cornwall
Ramada Cornwall
#2 of 12 in Cornwall
415 reviews
0.3 mi away
Comfort Inn
Comfort Inn
#8 of 12 in Cornwall
228 reviews
1.3 mi away
Super 8 Cornwall ON
Super 8 Cornwall ON
#6 of 12 in Cornwall
191 reviews
Show Prices
Show Prices
Show Prices
9.6 mi away
Quality Inn
Quality Inn
#5 of 7 in Massena
99 reviews
7 mi away
Akwesasne Mohawk Casino Resort
11.8 mi away
Econo Lodge
Econo Lodge
#4 of 7 in Massena
61 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Parkway Inn & Conference Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Parkway Inn & Conference Centre

Address: 1515 Vincent Massey Dr, Cornwall, Ontario K6H 5R6, Canada
Phone Number:
Location: Canada > Ontario > Cornwall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Cornwall
Price Range: $122 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Parkway Inn & Conference Centre 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Orbitz, Cancelon, HotelQuickly, Evoline ltd, getaroom.com and TripOnline SA so you can book your Best Western Parkway Inn & Conference Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Cornwall
Best Western Parkway Hotel
Cornwall Best Western
Best Western Parkway Inn & Conference Centre Cornwall, Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing