My husband purchased a grift certificate for package B at this spa from last Christmas. My... read more
My husband purchased a grift certificate for package B at this spa from last Christmas. My... read more
We went today on a Saturday in a group about 6, I know they were quite busy today being a weekend... read more
Disappointing massage; i booked a 90 min relaxing massage but what i got was a stiff next and sore back for the 2 days. The massage was suppose to be provided by a licensed RMT, but the therapist i got was very inexperience. Will not return.
Extremely disappointed with my visit. Started off well with a great foot massage; however, the rest of the massage was not great. She was definitely not an RMT as they advertise. The pedicure started off well until the staff dropped the instrument and picked it up to use on my foot again. When I protested, she was not happy with me and made it obvious for the rest of the service. Later she cut my foot and it was bleeding. I never got the paraffin wax, nor was it offered. When I was paying, I told the front desk person about my cut foot and no paraffin treatment - he offered 5 dollars off. He then wanted me to pay cash in exchange for no tax. No thanks and I left without tipping, which I have never done. Will never go back there.
I booked a Father's Day spa day for my dad like a week in advance. I specifically told the staff that my dad has joint problems/arthritis so hence I'd like a ONE HOUR MASSAGE and a STEAM shower with a HALF HOUR FACIAL. Due to the horrible understanding and grasp of the English language, they completely screwed up my dad's day. They asked my dad what package he wants knowing full well I had already booked something. As a result my dad did not get the services that I had originally paid for. I will never come here again and neither will the rest of my family. People if you are going to work in this country learn the language for crying out loud!
This place is huge and has a ton of rooms and ample space. The staff are nice and did a good job. It's near Markville mall and there is ample parking. Rates are reasonable.
Usually people associate Asian spas as the ugly little stepsister of the bigger, more mainstream spas: small, uncomfortable, with services that are a bit lacking. Not here. At DIscovery Day Spa, the space is massive, the services are very diverse, and the prices are extremely competitive.
I can't really recommend specific attendants as everyone's taste is different. But suffice to say, if you come in during most days, and you discuss your visit with Helen, the manager, you'll be taken care of very well. She's very good at recommending attendants based on what you're looking for (and even language preference!)
Speaking of language, therein lies the slight rub. There are quite a few attendants that do not speak English well. Most are able to understand basic instructions, though, but make sure to clarify up front if you want someone who can converse in English for the duration of your treatment.
They also have individual steam rooms in the washrooms, along with a massive VIP room. I would very much recommend this spa, my wife and I go here frequently now as our main go-to place (especially because we both pretty much suffer from the same back problems)