The front desk staff worked with the housekeeping team to ensure we had an early check in as we came in from out of town for a wedding.
Kitchen staff were amazing through a power outage for breakfast.
HiltonBooking.com
The room had a bit of a musty smell to it, but other than that it was a nice hotel and room. The staff were helpful, sending coffee to the room fairly quickly. The location was great; just a few seconds to the 407.
We always stay at a Hampton inn when traveling. This one was the first one we where your disappointment.
The hotel room was clean and the bed very comfortable, but the smell was very bad. We checked in late and had a easy accessible room which is great. But with the hotel fully book there was other room available. A socer tournament was going on, the hotel was full of kids. The pool had no more towels garage lefted over night in the pool area on tables still there the following day. Nosy yelling so bad that a security guard was in the loddy. Kids will be kids but the parents needed to keep them in line. Not the hotel a fault but the front deck guy was by him self all evening ( other staff on vacation ) the hotel was under staffed knowing the place would be full.
Overall the hotel was clean but.......
Dear Frankman2463,
Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered, and we are working with our team to correct the problems and avoid recurrence going forward. Your feedback is genuinely helpful, as it is the first step in identifying areas where we can better our guest services. If you return to our area, we hope you’ll stay with us again.
I just spent a night at the Hampton Inn in Markham. Easy and quick check in. 24 hour coffee and tea available in the lobby and lovely art work to catch your eye on the way to your room. Indoor pool was pleasantly warm and the included breakfast was a great way to start the morning. My favourite was the amenities and the comfortable bedding in my room. If you are looking for clean and comfy accommodations with friendly and helpful service, then this may be your next stop. I went as a single but I saw many families that were also enjoying their stay. There is also an abundance of restaurants and shopping less than 1 km away.
This is a typical Hampton Inn. It is a relatively new property and is in a prime location. Room was clean and comfortable. Bed was excellent. Bathroom was clean. HVAC worked well. Breakfast was a little disappointing as it was basically scrambled eggs and bacon/sausage every morning. Prefer bagel toppers, biscuits and gravy, hash etc. Recommend this hotel to anyone.
The Hotel entrance and reception was pleasant and the staff were very friendly.
Rooms are spacious and very clean
Breakfast area was inviting and the breakfast was fresh and had a good assortment of products.
