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“Family wedding”

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Monte Carlo Inn & Suites Downtown Markham
Ranked #5 of 16 Hotels in Markham
Certificate of Excellence
Reviewed May 2, 2014 via mobile

We stayed at Monte Carlo Inn for a week for family wedding. The hotel is very well located and rooms were very comfortable. Excellent and customer service was great. We would definitely recommend it to all our

Stayed: May 2014, traveled with family
2  Thank 001234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 1, 2014

This was our second stay in this hotel. It was comfortable and clean and we would return again. The only issue was that the check-in could have been smother. I was surprised to learn that a $100 deposit is required upon check-in. I would have preferred to have been made aware of this in advance. Moreover, you must provide the front desk with the make, model, and license plate of your vehicle if you are using your parking lot, which was also a surprise, Finally, the front desk failed to inform us that vouchers were necessary in order to have breakfast. This resulted in us going to the restaurant in the morning, only to be told that we had to return to the front desk to obtain our vouchers and then return to the restaurant. In all three cases (the deposit, the vehicle information, and the breakfast vouchers), I can understand why these policies are in place. However, I think advance notice and better front desk service should make these issues less of a surprise for guests.

  • Stayed: April 2014, traveled on business
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1  Thank youngmontrealer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

My family and I stayed for 2 nights last weekend and generally had a great experience. The rooms are quite clean and comfortable, and the pool was well used. The only issue we had with our room was that the Toilet stopped working on the last day.

If there is one area to complain about it is the on site restaurant. We had bought a package deal that was suppose to include breakfast buffet each morning. First, it was a bit odd that we needed to approach the front desk each morning to claim the breakfast vouchers, and second, the term "buffet" was a bit far fetched. When we presented the breakfast vouchers at the restaurant we were given the option of Cold buffet or $3 off a hot breakfast menu item (cheapest menu item was $10).

The cold buffet is what we chose since even at $6 for a full breakfast ($3 off included) we did not feel it was worth the extra cost when we could have gone to Pickle Barrel and got something much more for $4.99. The cold buffet really should be called "continental" because the choices were pretty lacking:

Juice - apple, cranberry, orange - the orange juice was quite watered down
Coffee - Seattle's best Coffee - Does anyone there know how to make a good cup of coffee? This stuff was watery and cold
Sweet - Muffin or cookies (depending on the day - but seriously, cookies for breakfast?)
Pastry - Either Danish or Croissant (depending on the day)
Two Cereal types - Honey Nut Cherrios, Raisin Bran
Bread or bagel - very dry
Fruit salad
Yogurt - Activia

The adobe would be acceptable if this was considered Continental, but when they say buffet, you expect something a bit more... meat or cheese selection, hard boiled eggs, oatmeal, or even a waffle station, none of which were even available.

One last comment I'd like to make is regarding the pool. this Salt water pool was generally well maintained, but the hotel seemed to have issues keeping the water temperature constant or even the room temperature. The first day the room was generally warm and the pool was bath water temperature like. The second time in, the room was hotter than a sauna, and the pool was still quite warm. The third time (the next day) the room was temperate, and the pool was quite cold. Also, my son discovered a spider at the bottom of the pool - a bit odd.

  • Stayed: April 2014, traveled with family
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2  Thank tsoden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2014 via mobile

Excellent service, especially breakfast.. I will like to advise vegetarian india.. You can surely visit this hotel.. Room service is excellent., stay for a month and like it. I will like to stay at monte carlo Inn in future visit... It worth to stay... Nice location... I will rate 5/5.

Stayed: July 2013, traveled solo
Thank 28viralc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2014

My husband stayed here this past weekend and really enjoyed ourselves. We found a deal on groupon and upgraded to a suite with a jacuzzi (which I would recommend if you want a romantic evening). We received excellent service from Nabil whos the duty manager. He gave us a voucher for a full breakfast which was a nice bonus. The bed was very comfortable!!! I recommend this hotel and would stay here again

  • Stayed: April 2014, traveled as a couple
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1  Thank Tina_M87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2014

Good price point for a very new hotel, nicely appointed rooms with a very comfortable bed. Swimming pool, bar, restaurant friendly staff. Great location also, no street noise as I was not on the "Warden side".

I will return.

Room Tip: Ask for a room that does not face Warden Avenue, the opposite rooms look into a field. Very quiet.
See more room tips
  • Stayed: March 2014, traveled as a couple
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Thank Mdlphins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2014

The hotel is beautiful. Customer service was excellent. Neball, the front desk person, helped us greatly when we discovered my mother would need a handicap room (which wasn't requested in our initial reservation). He showed us several rooms to make sure my Mom picked the one that would make her most comfortable. He helped us move her things and was so super nice.

  • Stayed: March 2014, traveled with family
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Thank scuttlebuttrunaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Monte Carlo Inn & Suites Downtown Markham

Address: 7255 Warden Ave, Markham, Ontario L3R 1B4, Canada
Phone Number:
Location: Canada > Ontario > Markham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Markham
#4 Business Hotel in Markham
#5 Family Hotel in Markham
Price Range: $91 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Monte Carlo Inn & Suites Downtown Markham 3*
Number of rooms: 134
Official Description (provided by the hotel):
The brand new Monte Carlo Inn & Suites Downtown Markham™ is located at the corner of Warden and Denison in the heart of the commercial and residential region of Markham/Toronto North and only minutes from the 407, 401, and 404 highways. This Florentine inspired hotel and conference facility features: A large lobby and reception area, Extensive meeting space and an extravagant ballroom for your next social event gathering. Whether you are planning a long-term business stay in one of our business class suites or a romantic getaway in one of our luxurious Jacuzzi suites, you will find that at the Monte Carlo Inn & Suites Downtown Markham the quality, value and versatility of our product will exceed your expectations. ... more   less 
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Also Known As:
Monte Carlo Inn & Suites Downtown Markham Ontario

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