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“the only good thing was the price even though they would not give me points for every dollar as advertised”

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Park Inn By Radisson Toronto-Markham
Ranked #9 of 15 Hotels in Markham
GreenLeadersSilver level
Ajax
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“the only good thing was the price even though they would not give me points for every dollar as advertised”
2 of 5 bubbles Reviewed March 4, 2013

We spent over $18,000.00 on our stay. I hear they are making the hotel a Renassance hotel if they keep the same attitude good luck to them When you stay in a hotel that long you see too much. I still think that as advertised you owe me on the $18,000.00 we spent our 5 cents for every dollar promo. False advertising it does not say anywhere unless room discounted.Wyndham Rewards should be done by Howard Johnsons Corporate Office not each individual Hotel as they are switching they dont care. I have always liked Howard Johnson's in the past. To spend that much we should have been treated better.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
2 Thank Esther C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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545 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 1, 2013

Our family has stayed at this hotel over the last 5 years when we are in the area. The rooms are small but they have been freshly renovated and include a fridge and microwave which is great for families.

However on this visit (Feb 22-24/13), the bathroom in the first room we stayed in reeked of stale smoke(243), it was late and kids were already in bed so we changed rooms in the morning after waking with a headache from smoke smell even with the bathroom door closed all night. Then the second night we barely got any sleep due to loud party going on down hall, people constantly walking hallways to and from the room, every other word was the f-bomb (great for our young children to listen to), then we awoke to more yelling at 6am, party still going on, then glass smashing against our door (kids terrified!), then the person walking down hallway smashing more glass, come to find out it was the wall sconces.

What I can't believe is that the management did not attempt to control the noise levels throughout the night, and then also to find out that the people in the room causing the disturbance had NOT been evicted as they were still in the room when we were up at 8am. The hallways reeked of smoke in the morning as well and was worst outside the party room, which also would have been evident if the managment had walked by the room.

Obviously, management lacks control and is unwilling to enforce noise and smoking rules. The ignorance of the disturbance by the management was disturbing. By not enforcing the non-smoking policy is ruining the rooms that have just been renovated, just like the first room we had to move from due to the smoking smell. And to top it off, the managment did not even apologize or anything when we called about the disturbance or checked out.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fam4fall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOJOGSTSVCMNGR, General Manager at Park Inn By Radisson Toronto-Markham, responded to this review, March 5, 2013
We apologize for the inconvenience caused to our guests on this particular occasion. Unfortunately a group of young people checked in who made a lot of noise and caused damage to the property, we had to ask them to leave the next day. We are retraining our staff to react more swiftly to such situations. Hotel is also enforcing the 'no-smoking' policy. Thank you for the review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed January 28, 2013

Very comfy and newly appointed room made us forget about the dusty and dirty lobby construction zone. However, we were loudly awakened at 2:30 AM by a scraping snow plow making repeated passes in the hotel parking lot. It should be a condition of the service level agreement that the plow operator service a hotel either before 11PM or after 7AM. Surely they can spend their sleep-zone hours plowing uninhabited office towers and shopping malls??? Also, there was a fair amount of early morning hall noise from other guests that transmitted very easily to our room. Breakfast was of the quality I would expect - no more, no less... however, must mention the exceptionally tasty coffee. Staff was very smiley and courteous.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenbelt, Maryland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed January 9, 2013

there is molten smell in the Lobby, there is only one elevator, is antique, the bath room is new remodeled, front desk service is great people greet in & out very very helpful , willing to do the extra mile to help , location is great all the major Highway are one block radius form the hotel as route 7 , Woodbine route & Highway 403, 2 block away for Markham shopping center, many many Chinese restaurant in the radius of 5 mile distance the the hotel is sin the state of remodeling, but this is not the excuse to have bug sleep free with the guest who pay for that room !!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Inn By Radisson Toronto-Markham

Property: Park Inn By Radisson Toronto-Markham
Address: 555 Cochrane Dr, Markham, Ontario L3R 8E3, Canada (Formerly Howard Johnson Hotel Toronto-Markham)
Phone Number:
Location: Canada > Ontario > Markham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Markham
#1 Green Hotel in Markham
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Park Inn By Radisson Toronto-Markham 3.5*
Number of rooms: 170
Official Description (provided by the hotel):
Comfort and relaxation await guests at the Park Inn by Radisson Toronto-Markham, which boasts modern amenities and an ideal location just 30 kilometres from downtown Toronto. Our hotel offers proximity to Seneca College's Markham Campus, as well as to prominent corporate offices for Hyundai, Honda, Suzuki, Huawei and IBM. Rest easy in our generously appointed hotel rooms with contemporary details, or book one of the hotel's Junior Suites for additional space. For your convenience, we also feature free parking, an on-site restaurant, meeting space, a hot tub and an indoor swimming pool. ... more   less 
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Also Known As:
Howard Johnson Markham
Markham Howard Johnson
Park Inn By Radisson Toronto-Markham Ontario

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